Sunday, September 01, 2024

UK
Minister responds to 'nationalise Ticketmaster' calls after Oasis ticket chaos

The Manchester Central MP revealed that she managed to get hold of tickets for the long-awaited Oasis reunion tour


By
Joseph Timan
Politics writer
1 SEP 2024
Manchester Central MP Lucy Powell (Image: Sky News)

A government minister has responded to calls to 'nationalise Ticketmaster' after fans faced excruciatingly long waits and extortionate prices for Oasis tickets.

Tickets for the Manchester band's first gigs in the UK and Ireland in 16 years went on sale on Saturday morning (August 31). The reunion tour will see Noel and Liam Gallagher back together at Heaton Park next summer as well as in Cardiff, London, Edinburgh and Dublin.

But many desperate fans have complained after waiting in long queues for hours only to find ticket websites 'crashing' and prices for 'in demand' tickets rising by hundreds of pounds. Yesterday, a spokesperson for Ticketmaster denied claims that its website crashed.

Coventry South MP Zara Sultana, who was among those trying to buy Oasis tickets, posted about her experience on X. In a post on the social media platform formerly known as Twitter, she wrote: "Three hour wait for Oasis tickets and @TicketmasterUK crashes."

The Labour MP, who is currently facing a six-month suspension from the party, then posted: "Nationalise Ticketmaster."

Manchester Central MP, who is the House of Commons Leader, was asked about her colleague's suggestion on Sky News this morning (September 1). Presenter Trevor Phillips asked the Labour MP if she agrees that the major ticket platform should be nationalised.

She said: "I don't think we need to nationalise Ticketmaster. Thankfully, after hours of waiting like many, many other people in the queue, I was able to get a couple of Oasis tickets but it's a bit more than I was hoping to pay for them."

 

'Incredibly depressing': Culture Secretary slams Oasis tickets fiasco as she vows Government resales review

1 September 2024, 22:44

Culture Secretary Lisa Nandy has slammed the handling of Oasis reunion ticket sales - as she promised a Government review of resale markets.
Culture Secretary Lisa Nandy has slammed the handling of Oasis reunion ticket sales - as she promised a Government review of resale markets. Picture: Alamy/Oasis

By Chay Quinn

Culture Secretary Lisa Nandy has slammed the handling of Oasis reunion ticket sales - as she promised a Government review of resale markets.

Before the furore from Oasis fans over standard tickets more than doubling from £148 to £355 on Ticketmaster, the Government had pledged to "bring in protections to stop people being ripped off by touts".

On Sunday, Ms Nandy released a statement saying: "After the incredible news of Oasis' return, it's depressing to see vastly inflated prices excluding ordinary fans from having a chance of enjoying their favourite band live.

Read More: Viagogo defends listing Oasis tickets for inflated prices - despite warning from band over reselling

Read More: Keir Starmer removes 'unsettling' portrait of Margaret Thatcher from Downing Street, sparking claims of 'pettiness'

"This Government is committed to putting fans back at the heart of music. So we will include issues around the transparency and use of dynamic pricing, including the technology around queuing systems which incentivise it, in our forthcoming consultation on consumer protections for ticket resales.

"Working with artists, industry and fans we can create a fairer system that ends the scourge of touts, rip-off resales and ensures tickets at fair prices."

The Ticketmaster UK site shows over 260,000 people waiting in the online queue as Oasis reunion tour tickets go on sale. The Manchester rock band, led by Noel and Liam Gallagher, returned after 15 years.
Before the furore from Oasis fans over standard tickets more than doubling from £148 to £355 on Ticketmaster, the Government had pledged to "bring in protections to stop people being ripped off by touts". Picture: Alamy

Government minister Lucy Powell was among those hit by dynamic pricing on Saturday, and eventually forked out more than double the original quoted cost of a ticket for an Oasis show.

Fans called the "in-demand" pricing both "sickening" and "scandalous".

Ticketmaster said it does not set prices, and its website says this is down to the "event organiser" who "has priced these tickets according to their market value".

London, UK. 30th July, 2024. Lisa Nandy, Secretary of State for Culture, Media and Sport, at Downing Street for the final Cabinet meeting before the summer recess. Credit: Karl Black/Alamy Live News
On Sunday, Ms Nandy released a statement saying: "After the incredible news of Oasis' return, it's depressing to see vastly inflated prices excluding ordinary fans from having a chance of enjoying their favourite band live. Picture: Alamy

Lots of fans also missed out on the reunion tour tickets as they battled with website issues, and being mislabelled as bots, before Oasis announced all 17 shows had sold out.

However, Ticketmaster maintained its website had not crashed, and directed customers to clear cookies and to only use one tab.

House of Commons leader and Lord President of the Council Ms Powell said she ended up buying two tickets for £350 each for Heaton Park in July, which were originally quoted at £148.50, not including a booking fee of £2.75.

The Manchester Central MP told BBC Radio 5 Live: "Eventually (I) got through and bought a couple of tickets for more than I was expecting to pay."

London, UK. 30th July, 2024. Lucy Powell, Lord President of the Council and Leader of the House of Commons Arrives at cabinet Office for cabinet meeting 70 Whitehall Credit: Richard Lincoln/Alamy Live News
Government minister Lucy Powell was among those hit by dynamic pricing on Saturday, and eventually forked out more than double the original quoted cost of a ticket for an Oasis show. Picture: Alamy

Ms Powell said she does not "particularly like" surge pricing, before adding: "It is the market and how it operates."

"You've absolutely got to be transparent about that so that when people arrive after hours of waiting, they understand that the ticket is going to cost more," she said.

It is believed the ticket prices for Oasis gigs were set by promoters.

The band's promoters, Manchester-based SJM Concerts, Irish MCD and Scottish DF Concerts & Events have all been approached for comment.

Brothers Noel and Liam Gallagher confirmed their reunion on Tuesday following the end of their more than a decade long acrimonious split.

Waterloo, London. 28 August  2024. A digital board at Waterloo station with the brothers Liam and Noel  Gallagher , as the Manchester band Oasis
Brothers Noel and Liam Gallagher confirmed their reunion on Tuesday following the end of their more than a decade long acrimonious split. Picture: Alamy

There has also been concern about the non-official sellers Viagogo, which on Sunday had a seat at Wembley on July 25 listed at £5,289.

The secondary seller has defended the practice saying fans sell the tickets, and its global managing director added: "Resale is legal in the UK and fans are always protected by our guarantee that they will receive their tickets in time for the event or their money back."

Oasis has told followers that Ticketmaster and Twickets should only be used for resales, and put up for prices at "face value", otherwise they will be "cancelled by the promoters".

Oasis have also been contacted for comment.

BBC
Meanwhile, the Daily Star takes aim at Oasis, labelling tickets for the band's reunion tour "a rip off at £488". "From working-class heroes to zeroes," the paper says of frontmen and brothers Liam and Noel Gallagher, after prices surged while fans queued for tickets online.

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