Thursday, April 02, 2020

Walmart is taking workers’ temperatures, and your boss could too — what the coronavirus pandemic means for workplace laws

Workers can’t be fired for coughing on the job, and employees can ask their boss to pay for hand sanitizer, experts told MarketWatch USA

March 31, 2020 By Andrew Keshner


How do workplace rules apply during a pandemic?

Walmart will start checking workers’ temperatures in an effort to keep its stores and warehouses free of the coronavirus and slow the spread of the virus, the company said Tuesday.

It’s a step that would have been unimaginable just a few months ago, but workplace laws allow for this sort of measure during a pandemic, experts told MarketWatch.


The coronavirus outbreak has upended the workplace, tearing millions of Americans from their jobs and forcing many others to work from home. Legislators are quickly crafting laws in response, and regulators are invoking existing rules for employers on pandemic preparedness.

Earlier this month, Congress enacted one law saying workers will get paid leave if they’ve been infected by COVID-19, or if they need to miss work to care for sick relatives or children who are suddenly home from school.

Meanwhile, a $2 trillion stimulus bill will pay unemployed workers an extra $600 weekly on top of their state-level unemployment claim.

Here are answers to some emerging questions about the coronavirus in the workplace.

Can I get fired for having COVID-19?


No, legal experts told MarketWatch. First off, the newly-enacted Families First Coronavirus Response Act authorizes sick leave for workers contracting COVID-19 — and it says it’s illegal for any employer “to discharge, discipline, or in any other manner discriminate against any employee” who tries to access the law’s leave provisions.

Secondly, the Family and Medical Leave Act (FMLA) and the Americans with Disabilities (ADA) would protect sick workers from being fired, said attorney Peter Romer-Friedman, who represents workers.

Romer-Friedman, principal at the Washington D.C. law firm Gupta Wessler, said he hasn’t been getting calls yet from prospective client complaining about firings related to the outbreak. “My sense is most employers are trying to be compassionate in this time and figuring our business continuity issues.”

However, many businesses may still need to let workers go because of the outbreak’s economic consequences, said Alka Ramchandani-Raj, of counsel at Littler Mendelson, a firm representing employers.

“[Workers] can’t be terminated because they have Covid-19. Can they be terminated because of the situation Covid-19 created? Yes. That’s a completely different question,” she said.

Some states are enacting laws to protect workers during the outbreak.

New Jersey employers cannot “terminate or otherwise penalize an employee” who comes down with coronavirus, according to a state law passed last week.

‘Firing an employee because they coughed at work and the employer perceived them to have a disability related to COVID-19 violates the State’s Law Against Discrimination.’— New Jersey Attorney General spokesman

Still, several workers have contacted the New Jersey Attorney General’s Division on Civil Rights and alleged they have been fired for coughing on the job, a spokesman told MarketWatch. “Firing an employee because they coughed at work and the employer perceived them to have a disability related to COVID-19 violates the State’s Law Against Discrimination,” he said.

The office has also been getting calls from workers alleging that they are being forced to show up for work despite the state’s “shelter in place” order and their ability to work from home.

States including California, Kentucky and New York have pending bills ensuring workers can take leave and will not suffer job consequences for doing so.
Can my boss take my temperature or ask how I’m feeling?

Yes, according to Sharon Rennert, senior attorney advisor in the Equal Employment Opportunity Commission’s Americans with Disabilities Act (ADA) division.

“There is no absolute prohibition” in the ADA stating bosses can’t ask medical questions, she noted. The EEOC issued guidance earlier this month enabling employers to take workers’ temperatures if they chose to do so.

In its Tuesday announcement, Walmart WMT, +0.45% said any workers with temperatures above 100 degrees would be paid for showing up for work, but asked to go home and seek medial attention. The worker could not return until they are fever-free for at least three days, the company said. Many workers have already been checking their own temperature at home, Walmart’s statement said.

Coronavirus symptoms include a fever, cough and shortness of breath, according to the Centers for Disease Control — which also says people should leave the workplace if they feel sick, minimize their contact with others and stay at home except to get medical care.

Nearly 17% of companies have arranged for temperature checks in the workplace, according to a survey of more than 700 companies by the human resources consultant Mercer.

Companies are also allowed to screen prospective workers, the EEOC said. That means employers can check prospective worker for symptoms after extending a conditional job offer. If a job candidate has symptoms, a boss can push back, or even withdraw that offer.

See also:There are 382,000 job openings and counting as Amazon, Walmart, Domino’s and others hire to meet coronavirus demand
Is my boss obligated to pay for gloves, wipes, sanitizer and cleaning supplies if I have to come to work?

Yes, according to a Department of Labor spokeswoman.

“Employers are required to provide their workers with a workplace free from recognized hazards likely to cause serious physical harm or death,” she said.

‘Employers are required to provide their workers with a workplace free from recognized hazards likely to cause serious physical harm or death.’— Labor Department spokeswoman

In order to follow the standard set by the department’s Occupational Safety and Health Administration, the spokeswoman said employers “are required to pay for personal protective equipment and supplies when they are used by their employees.” Violations could result in citations and civil money penalties, she noted.

Don’t miss: One of my coworkers was diagnosed with coronavirus, but the office was not cleaned. Can I be fired for refusing to go in?

Nearly half of the companies participating in the Mercer survey said they’ve distributed hand sanitizer, masks and gloves for workers to use at their discretion.

Employers might also need to provide cleaning supplies to workers with underlying health conditions, Rennert said. The ADA says employers need to provide “reasonable accommodations” for disabled workers. During the current outbreak, cleaning supplies could fit the bill as an accommodation.

Of course, another employer accommodation would be trying to arrange for the staffer to work from home altogether, Rennert noted.
I’ve been laid off. Will my last check include money for severance and unused paid time off?

A record 3.28 million Americans filed jobless claims between March 15 and March 21, according to data released Thursday.

The stimulus bill’s proposed enhancement to unemployment claims might help soften the blow. But other federal and state rules on what employees can receive in their final check could pour salt on the wound for the suddenly unemployed millions.

There’s no guarantee in the federal Fair Labor Standards Act that a worker should get severance pay, the Department of Labor said. (New Jersey is the only state with a law requiring severance pay during mass layoffs of at least 50 workers.)

And what about unused sick days and vacation time? The rules on whether companies must pay those out vary state by state. California is one state that, by law, has to pay out unused vacation days, Romer-Friedman said.

But many states don’t have such a rule, he said. Companies might also have their own internal policies and “those kinds of policies may be enforceable under state law, but there’s no guarantee,” he said.

This story was published on March 26 and updated on March 31.
‘Anybody who works at this point deserves hazard pay’: The working conditions that led one Instacart worker to strike
‘Is this order worth me going to this store and possibly bringing home coronavirus?’
HAZARD PAY IS NOT BONUS PAY THEY ARE DIFFERENT ONE IS ABOUT DANGEROUS WORK
THE OTHER IS A SUBJECTIVE DECISION OF MANAGEMENT 

Sarah Polito, a 28-year-old from Newark, N.Y., is an Instacart shopper on strike this week. Courtesy Sarah Polito

When Sarah Polito sees an Instacart order pop up on her Samsung SSNLF, smartphone, she has to think fast.

If she accepts the potential grocery-shopping job as one of the platform’s “shoppers,” will she make above minimum wage after factoring in the time spent shopping and delivering the groceries to the customer?

The Newark, N.Y., woman runs the numbers in her mind, while other nearby Instacart shoppers do the same. The first one to accept the order gets it, she told MarketWatch

‘You have seconds. You are seeing it with multiple other shoppers.’— Sarah Polito, Instacart shopper

“You have seconds. You are seeing it with multiple other shoppers.” When orders above $60 come across the app, “You don’t even look to see where it’s going. You can’t take a chance. It’s kind of a free-for-all.”

Now, Polito has a new question she must answer: Is this order worth me going to this store and possibly bringing home coronavirus?

On Monday, the 28-year-old stopped asking herself these questions. That’s because she’s on strike, with a number of other Instacart shoppers who say the San Francisco–based company needs to treat its shoppers better amid the pandemic. Demand has surged for the service, which lets users pick out their groceries on the app, then sends an Instacart shopper to do the grunt work of shopping for the products at the store and delivering them to the user.

The coronavirus outbreak is forcing millions of Americans indoors and highlighting the working conditions of those who still need to leave home to do their jobs, whether they are medical professionals, gig workers or hospital janitors.

Striking Instacart shoppers are demanding that the company provide them cleaning supplies, expand pay for those sickened by the coronavirus, set default tip amounts to at least 10% and add hazard pay of at least $5 per order. Gig Workers Collective, an organization advocating for gig-economy worker protections that helped organize the protest, said “at minimum thousands of shoppers are heeding the call to walk off and not return until our demands are met in full.”

Instacart says it will provide hand-sanitizer spray, set tip defaults to the customer’s last amount, offer 14 days of pay to infected full- and part-time employees, as well as sick pay and money incentives to shoppers who complete orders in a certain amount of time.

The company is also on a hiring spree, planning to bring on another 300,000 shoppers over the next three months to meet customer demand. The glut of applications is happening during an extreme job-market drop-off elsewhere: a record 3.28 million people applied for unemployment benefits from March 15 to March 21.

‘The health and safety of our entire community — shoppers, customers, and employees — is our first priority.’— Instacart statement

“The health and safety of our entire community — shoppers, customers, and employees — is our first priority. Our goal is to offer a safe and flexible earnings opportunity to shoppers, while also proactively taking the appropriate precautionary measures to operate safely. … We respect the rights of shoppers to provide us feedback and voice their concerns,” Instacart said in a statement.

The company noted it had 40% more shoppers on the platform Monday than at the same time a week before. Within the last week, 250,000 new people have signed up to become Instacart shoppers, and 50,000 have already started work, according to the company.

“Based on the rise in customer demand, shopper earnings have increased by more than 40% month-over-month, and shoppers, on average, have also seen a 30% increase in customer tips,” Instacart added.

The same day some Instacart shoppers stopped working to protest pay and work conditions, several workers at an Amazon AMZN, -2.15% warehouse in Staten Island, N.Y., did the same. They sought to close the warehouse and have it cleaned after one worker came down with COVID-19.

The online retail giant fired the worker who arranged the walkout, saying he broke the company’s social-distancing rules after coming into contact with the infected worker.

New York is the epicenter of America’s coronavirus outbreak. New York City’s 43,139 confirmed cases accounted for roughly 23% of America’s 189,633 cases as of Wednesday, according to data compiled by the Johns Hopkins University’s Center for Systems Science and Engineering.

New York also happens to be a frontline for a different, but related, matter that’s animating the Instacart strike — the question of what kind of workplace protections and benefits are owed to people, like Polito, working in the gig economy.

California implemented a law earlier this year making it tougher for gig companies to call their workers “independent contractors,” a label that means people don’t have access to certain benefits that full-time employees get.

Last week, New York state’s highest court decided a former delivery courier at Postmates, an online platform to order food, drinks and groceries, counted as an employee. The 5-2 majority reinstated a state Department of Labor decision saying the company had to contribute to the courier’s unemployment claims.

Postmates did not respond to a request for comment.
‘You get flooded with emotion’

Polito started picking up work at Instacart in July 2018.

She was bouncing back from two years out of work. Polito had been a baker. But the 60-hour work weeks were physically demanding for Polito, who has fibromyalgia, a condition with fatigue as a symptom.

At first, Polito made between $600 and $800 a week as an Instacart shopper. “It really wasn’t too difficult to do. It was pretty easy to do full-time,” she said, noting that she put 20,000 miles on her 2009 Chevrolet GM, -7.31% Malibu in one year.

But over time, the platform chipped away at the pay rates, and other shoppers signed up for the work, which spread the potential jobs across a bigger pool of Instacart shoppers, Polito said.

Beginning in spring 2019, Polito also started shopping for clients on a separate platform and adopted a more selective approach to Instacart jobs, making between $100 and $250 a week. She made $700 last week.

As the coronavirus outbreak intensified, Polito spent $50 on disinfectant wipes and hand sanitizer. She uses the hand sanitizer when entering and exiting her car. She uses her disinfectant wipes to wipe off the inside of delivery bags and the handlebar on her shopping cart. She tries to touch the cart as little as she can.

Ahead of her decision to strike, Polito would enter grocery stores on her trips for Instacart feeling nervous and unsteady. “You get flooded with emotion,” she said.

Polito has health insurance through her husband, an engineering technician, and says she thinks they can pull through without the Instacart money for the time being. She has her other shopping clients, but she’s ready to find other work elsewhere if she needs to.

Polito heard a local television segment Tuesday discussing the Instacart strike. The segment interviewed a nurse who said she wasn’t getting hazard pay.

Polito said she and fellow strikers are not being selfish. “While we believe we deserve more, we believe the customer deserves more, too,” she said, adding: “Anybody who works at this point deserves hazard pay.”

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Coronavirus is making American workers say enough is enough

Jeff Spross
 THE WEEK 4/1.2020

Illustrated | Getty Images, iStock April 1, 2020

The coronavirus has upended the U.S. economy. But one thing it doesn't appear to have changed is employers' drive to squeeze every ounce of effort out of their workers that they can for minimal cost — even when the costs include the things we need to do to keep everyone safe and whole during a global pandemic.


While shutdowns and shelter-in-place orders have closed down huge swaths of American economic activity, crucial jobs and businesses — the ones that deliver groceries and supplies, that handle garbage and public transit — remain open, and in many cases are as busy as ever. And in the last week or so, the workers in these jobs have gotten increasingly loud about insufficient safety standards and insufficient compensation. Everyone from Instacart and Amazon to General Electric and the City of Detroit has faced protests, strikes, and work stoppages.

Instacart — the platform app that delivers groceries right to your door — is a good example of what makes this particular moment unusual. The company is on track to hire as many as 300,000 more shoppers and delivery people to help deal with the increased demand from the coronavirus shutdown. But a lot of the people Instacart already employs feel it isn't doing enough to keep them or their customers safe, nor is it paying them enough for the extra burden of putting themselves at risk to get others the food they need.

On Friday, the grassroots outfit Gig Workers Collective, announced a series of demands — hand sanitizer and disinfectant wipes, an extra $5 per order and default tip increases as hazard pay, and paid leave for workers with a pre-existing condition or other risk factor — and said Instacart workers would go on strike Monday to make those demands heard. "Instacart's corporate employees are provided with health insurance, life insurance, and paid time off and [are] also eligible for sick pay and paid family leave," Vanessa Bain, an Instacart gig worker in Menlo Park, California, and a lead organizer of the strike, told Vice. "By contrast its [gig workers], who are putting their lives on the line to maintain daily operations are afforded none of these protections."

Over the weekend, Instacart came back with an offer: A few modest safety measures to cut down on physical contact, more limited bonuses, and two weeks paid leave for anyone diagnosed with COVID-19 available through May 8. The workers felt this wasn't enough — particularly the limited time frame for paid leave, and the necessity of getting a test (which are still hard to come by) to qualify — so the strike was on.

What's notable here is that Instacart's shoppers and delivery people are independent contractors, and thus not usually afforded traditional employment benefits like paid leave or union organizing rights. This was a "wildcat" strike — not organized by a union, or done outside the bounds of labor law — which has become an increasingly common phenomenon across the economy. Unfortunately, this also means it's impossible to tell how many of Instacart's 150,000 nationwide workers participated. Organizers claimed it was in the thousands (15,000 workers signed up online with the organizers) but Instacart itself said business-as-usual continued on Monday.

Another wildcat strike also happened Monday, at a Staten Island, New York warehouse run by Amazon — a company famous for union busting. The company claimed 15 of the warehouse's 5,000 workers walked off the job, though the organizers claim it was several dozen. The protestors chanted that as many as 10 coronavirus cases had been confirmed at the warehouse, which they demanded be closed. "We are working long, crowded shifts in the epicenter of a global pandemic, and Amazon has failed to provide us with the most basic safeguards to protect us, our families, and the public's health," Rina Cummings, a worker at the center, said in a statement released by the organizers.

In fact, workers in at least 11 of Amazon's warehouses have tested positive for COVID-19. There are complaints from across the country that the company is not providing enough disinfectant and hand sanitizer for the people who touch thousands of packages a day, and that safety precautions are haphazard. Amazon itself says it's raised pay by $2 an hour through April, has offered paid sick leave to any worker who doesn't feel comfortable coming in, and is doing deep cleaning of warehouses when needed.

Amazon has also apparently fired Christian Smalls, the worker who initiated the Staten Island protest, saying he violated orders to stay home for two weeks and came back to the warehouse after being in contact with an infected employee — the incident that alarmed Smalls to begin with and inspired him to tell management to close the warehouse for two weeks.

Meanwhile, workers at Whole Foods — the grocery chain that Amazon also owns now — planned a walkout for Tuesday, to demand paid sick leave, hazard pay, reinstated health coverage for part-time and seasonal workers, and better sanitation procedures. Workers at another chain, Trader Joe's, are trying to form a union to demand hazard pay. Nurses in the Bronx are protesting over a lack of necessary safety equipment at their hospital, even as hospitals across the country tell doctors and staff they could be fired for complaining to the press. Earlier this month, several hundred Pittsburgh sanitation workers staged a wildcat strike to protest unsafe work conditions, Detroit bus drivers staged a walkout and won all their demands for better safety precautions, while several employees of Perdue Farms in Georgia left the job after they said they were asked to work extra hours without a pay boost.


Even the already-unionized workers at General Electric are protesting: both to demand better precautions at the company's factories, and to insist GE step up efforts to start producing the ventilators and other key medical supplies the country is now in dire need of rather than lay people off.

That last detail is kind of key. Precisely because these workers are the ones delivering the goods and supplies the rest of us need to get through this pandemic, their safety is also our safety. Nor is this merely a happy convergence of self-interest: as the GE workers' protest shows, this sort of collective self-awareness and organizing for labor rights can also extend to and encompass a broader political defense of the public's needs as a whole.

The brutal irony is, precisely because these workers are so essential, their employers also have added leverage to get the most out of them, while sacrificing as little as possible for safety or better pay. The key tools those workers have to defend their own rights and interests — and, by extension, the interests of all Americans' — is their numbers, their solidarity, and their willingness to bring those crucial services to a halt until justice is done.

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What It’s Like to Work for Instacart During the Coronavirus Pandemic

The app’s CEO called its workers a “community of household heroes."

 But are those workers getting what they need to deal with COVID-19?

By  RAFI SCHWARTZ 

https://www.rollingstone.com/politics/politics-features/coronavirus-instacart-walkout-976510/

An Instacart worker filling an order in a Chicago grocery store on March 30, 2020. Some Instacart workers are employees; others do the job as independent contractors. Instacart and Amazon are the latest in growing anxiety and growing solidarity brought on by the coronavirus pandemic, as workers in a variety of occupations across the country are protesting what they see as inadequate safety measures and insufficient pay for the risks they are confronting.

Laura McDermott/The New York Times/Redux


On March 16th, Laura Richey dropped off her last Instacart order of the day before heading home with a scratchy throat — the sort of thing she assumed would dissipate with a few days of rest, before getting back to the suite of gig jobs she’s combined to make a full-time career. But when she woke up five days later unable to breathe, Richey knew she had to get help immediately.

“I called the hotline that they have here in my area to find out ‘Hey, what do I do? I don’t have a regular doctor. I don’t have health insurance doing what I do for a living. I need to be seen,’” Richey told me, adding that after an hour of back and forth on the phone, she was finally told to report to the local emergency room immediately for a COVID-19 test.

“When I left the hospital that day, they told me [in] ‘two to five days’ I should have results back,” Richey continued. “So I immediately jumped on all my [gig work] apps and said ‘Look, I’m being tested. I’m under quarantine. Here’s my hospital note. Here’s my discharge paper. Here’s even a picture of my hospital bracelet.’” Richey had hoped she could qualify for some of the financial assistance funds the companies she contracted with had set aside for coronavirus-related cases. Instead she said she found herself stuck in a labyrinth of automated responses, and ultimately, outright rejection.

“Instacart said that what I was submitting was not good enough. That it needed to be on their PDF file that they were sending me,” Richey said. “Well, I’m under quarantine, I’m not allowed to leave. I can’t now take this note that you’re just now telling me that I need to have, to go back to the hospital to get somebody to sign it, to then be able to email it to you.”

In recent days, the company has touted its coronavirus response, noting that it has worked to provide sanitary safety supplies for its workers, as well as extended sick pay and bonuses for its in-store shoppers — the company’s part-time employees who work within a specific store. But for full-service shoppers like Richey — the gig workers who are not only dispatched to multiple stores but actually make deliveries to their customers — the company says it will provide two weeks of extended pay only if they are officially diagnosed with the virus or ordered into isolation or quarantine by government or public health authorities.

Richey’s story underscores how the coronavirus pandemic has stretched Instacart workers and tens of millions of other U.S. gig-economy employees: They’ve never been more indispensable, both for their customers and companies, but their app-based employers still fail to provide them with protections afforded to other workers — even when the basics of their jobs put them at constant risk of exposure to a virus that much of the country is staying home to avoid.

While the company’s in-store shoppers — part-time employees, some of whom unionized this past February in a first for Instacart — have access to accrued sick pay and COVID-19 bonuses, full-service shoppers work without these minimal protections, as Instacart’s shopping algorithm directs them from crowded grocery stores to people’s homes, creating the sort of hectic hustle that potentially increases viral exposure and spread. It’s a dynamic that boils down to more risk, less reward.

Matthew Telles, a full-service shopper, alleges the algorithm has throttled his assignments of late. “I used to do upwards of 50 orders for Instacart a week or more,” Telles said. “Now I’m down to one to 10 on average. I used to make a thousand dollars a week. Four to five days of work. Hard work, but it paid well.”

Telles, who works outside of Chicago, says he’s been making himself available up to 70 hours per week lately, and is now capped at earning around $270 for that time — payment that is made up of a percentage of any given order’s total price, as well as tips.

“That doesn’t even buy food,” he lamented.

There is an inescapable irony at play here. The more places like Instacart highlight their “Community of Household Heroes,” as CEO and Founder Apoorva Mehta dubbed his growing fleet of increasingly called-upon gig workers in a recent post on Medium, the more those same workers are in an elevated position to highlight just how badly they’re being treated during this apocalypse. It’s an irony not lost on some Instacart “shoppers” — the workers who actually pick up and drop off items to your front door — many of whom left their jobs en masse on Monday to protest a company that is “profiting astronomically off of us literally risking our lives, all while refusing to provide us with effective protection, meaningful pay, and meaningful benefits,” according to a call to action from the Gig Workers Collective, which organized the strike.

“The support that we’ve been getting from other shoppers and customers and just allies and people who care has been overwhelming,” Robin Pape, an organizer with the Gig Workers Collective, explained to me. “It hasn’t always been there in the past. But I think the fact that this protest is really focused on health and safety as the primary concern has been able to allow a lot more people to get on board with us.”

Their demands are relatively simple: Instacart should cover the cost of basic safety precautions, provide hazard pay to shoppers, default the in-app tip amount to at least 10 percent, extend and expand pay for Instacart shoppers who have proof of pre-existing conditions that put them at risk for COVID-19 or a need to self quarantine, and push the qualification date for applying for those benefits past the current deadline of April 8th.

“In the last four weeks, Instacart has introduced more than 15 new product features, new health guidelines, new shopper bonuses, new sick-leave policies, and new safety supplies, as well as pay for those affected by COVID-19,” the company said in a statement. “Our team has an unwavering commitment to safely serve our shoppers in the wake of COVID-19, and we’ll continue to share additional updates over the coming days, weeks, and months ahead as we further support this important community.”

For Pape, it’s “too little too late.”

“Really, they’ve offered us nothing,” she said, claiming that much sought-after hand sanitizer the company promised its shoppers likely won’t ship until mid-April — the expected peak of the coronavirus spread.

“A promise of hand sanitizer isn’t the same as hand sanitizer that I can use to deliver your groceries,” Pape noted, wryly. It’s that sense of service that permeated every conversation I had with people involved in Monday’s walk-off.

“I could still be out today delivering groceries to people, even though I technically haven’t been medically cleared to,” Richey — who says she still hasn’t gotten the results of her COVID-19 test — told me. “I’m not that type of person. I’m not going to.”

Instacart says that shoppers with confirmed cases of COVID-19 will be temporarily blocked from their app until they can prove they have a clean bill of health. And their much 14 days of COVID-19 pay only comes to shoppers with an official diagnosis or who have been given quarantine orders from local, state, or public health officials. Shoppers waiting for test results, or for whom their isolation orders don’t come from the requisite authorities are essentially both cleared to work, and shit out of luck in terms of receiving supplemental pay.

“There are people that are going to be put in a position where their only choice is to expose more people because they have to work,” Richey says.

“I drive a big delivery van, and I do the job, and it should be done professionally, cleanly, and safely for my customers,” said Telles, who also volunteers with the Gig Workers Collective. “Instacart unfortunately doesn’t have a business model that is set up to pay for that level of service, which is the only level of service people should be getting right now. Otherwise, they’re literally potentially killing people and families.”

Instacart, meanwhile, has framed the pandemic as a growth opportunity, pledging to hire 300,000 more “full-service shoppers” to meet increased demand — a move Telles called “reckless.”

“Bringing 300,000 more shoppers, untrained, unprotected, that are kind of desperate right now? I think it’s reckless,” Telles told me. “And when they say 50,000 of them are going to New York and 30,000 California? Those are COVID-19 epicenters. Each one of us, myself included, are a potential vector or asymptomatic [carrier]. It’s a possibility, and we just can’t allow that.”

In fact, that possibility became slightly more real late Monday evening, when an Instacart worker outside of Boston shared an email from Instacart corporate stating there had been a confirmed COVID-19 case at their local store. And therein lies the vicious catch-22 that many of those who have thrown themselves into the gig economy now find themselves; the more they work to meet the increased demand for their services, the more they risk their own health and livelihood as a result. And the nature of companies like Instacart is such that their contracted workers are treated as being crucial and expendable all at once.

“Kroger and Giant and others are doing all of the things that Instacart workers are doing and that Instacart and Amazon say is too much,” Liz Shuler, secretary-treasurer of the AFL-CIO, explained to me over the phone. “[It’s] being done in other companies in the same sector.”

With that in mind, Monday’s walk-off and others like it, including two separate actions from employees of the world’s richest man, Jeff Bezos — one at an Amazon shipping warehouse in New York that recently tested positive for coronavirus exposure, and another for Whole Foods workers nationwide — signal what might be an inflection point in modern American labor movements.

“As a country, we hadn’t focused on worker safety like we have now in this crisis, where it’s on everyone’s lips” Shuler said, pointing out that the Trump White House had effectively abandoned plans from the Obama administration to institute infectious-disease standards for OSHA.

“I think that this crisis has really brought people together and shown the need for a common voice, a common message,” Shuler continued, stressing that the labor movement stands behind all workers, not just unionized ones. “Instacart workers are just the latest example of the fact that, you know, workers need decent wages; they need protection, they need a more certain future for themselves and their families.”

Thanks to the seismic disruptions this pandemic has caused across the country, workers in the food, transportation, and local journalism industries — to name just a few — are now in a position to more acutely demonstrate how invaluable they are to our surprisingly fragile way of life than they’ve been in decades. And while we have a long way to go before we see ourselves on the other side of what is quickly becoming a once-in-a-generation event, this is the perfect time for labor to ask itself not only what it can be doing to make people’s lives better today, but how it can ensure those gains last into tomorrow and beyond.

“I quit my regular job because I was like, ‘This is what I love to do. Right?’” Richey told me. “What do I want to do? I want to work for these companies. I want to be out there delivering people their groceries who can’t get out and do it. You know, I took great pride in what I did.”

I asked her what she’ll be doing on April 5th, after her quarantine period is over.

“I don’t know,” Richey said. “I have no idea.”

In This Article: coronavirus, Gig Economy
Whole Foods Market workers seek better benefits, workplace safety

Susan Selasky, Detroit Free Press 
March 31, 2020


A grassroots group of workers at Whole Foods Market called for a nationwide sickout Tuesday to pressure its owner, e-commerce giant Amazon, for better benefits and more workplace safety practices.

Workers are seeking an increase in hazard pay, paid sick leave for workers who are isolated, health care for all and better sanitizing equipment.

It's unclear how the sickout was impacting the six Whole Foods Market stores in metro Detroit. The Free Press called the Whole Foods Market store in Detroit and Ann Arbor who referred requests to corporate offices.


A Whole Foods Market (Photo: AFP/Getty Images)

The company in a statement emailed to the Free Press said: "we have seen no changes to overall absenteeism and we continue to operate all of our stores without interruption."

“It is disappointing that a small but vocal group, many of whom are not employed by Whole Foods Market, have been given a platform to inaccurately portray the collective voice of our 95,000+ Team Members who are heroically showing up every day to provide our communities with an essential service," the statement read.

A global sickout originally was originally planned for May 1, but was reset for Tuesday as the pandemic worsened.

Grocery stores have been on the front lines amid the coronavirus outbreak. They are one of few businesses left open so people can shop for food and other items. But that also means being exposed to potential crowds. Employees come in contact with other employees as well customers.

The sickout was organized by a grassroots group call Whole Worker WFM. The group, according to its Twitter feed, is attempting to unionize the nationwide grocer which Amazon bought in 2017.

We call on all Whole Foods Market employees to engage in a mass sick out on:
🚨MARCH 31st🚨
We’ll be staging this sick out earlier than initially planned. Whole Foods employees are already getting sick. We must act NOW!https://t.co/jkA90NBJ5dpic.twitter.com/Z6ZaiZzhOm— Whole Worker (@WholeWorkerWFM) March 21, 2020

"COVID-19 poses a very real threat to the safety of our workforce and our customers," Whole Workers said in a petition at https://www.coworker.org/. "We cannot wait for politicians, institutions, or our own management to step in to protect us."

The Whole Foods Market in Midtown Detroit. (Photo: Terrence Antonio James, TNS)

Messages sent by the Free Press to Whole Workers WFM via Twitter were not answered.

When the coronavirus crisis started, Amazon announced an increase in pay of $2 an hour for workers, though it's temporary. It also offered two weeks paid time off for those quarantined or diagnosed with the virus.

The Whole Workers group is also calling for any location where a worker tests positive for COVID-19 to be shut down.

In its statement to the Free Press, the company said it has "rolled out extensive measures" to keep workers safe, including the extra pay and sick time.

"In addition to social distancing, enhanced deep cleaning and crowd control measures, we continue to implement new safety protocols in our stores and facilities, which includes the companywide roll out of daily temperature screenings for our Team Members and Prime Now shoppers that started this week."

The company faced backlash in early March over a memo that suggested employees donate paid time off to coworkers, according to vice.com,

On Monday, some Instacart shoppers nationwide participated in a one-day strike for some of the very same reasons.

Here's what Whole Worker WFM is seeking from Amazon for Whole Foods Market workers listed at https://www.coworker.org/. Whole Worker said these are are the "necessary resources for us to do our jobs safely."

Whole Worker also seeks to reinstate health care benefits that were cut for nearly 1,900 workers January 1, according to a CNBC report. Workers now need to work at least 30 hours, up from 20 hours previously to buy into its health care plan.

Here's some of the demands listed at https://www.coworker.org/:
Guaranteed paid leave for all workers who isolate or self-quarantine instead of coming to work.
Reinstatement of health care coverage for part-time and seasonal workers.
Increased FSA (flexible spending accounts) funds to cover coronavirus testing and treatment for all team members, including part-time and seasonal.
Guaranteed hazard pay in the form of double pay during our scheduled hours.
Implement new policies for social social distancing between workers and customers.
Ensure all locations have adequate sanitation equipment and procedures in place.
Immediate shutdown of any location where a worker tests positive for COVID-19. with all workers continuing to receive full pay until the store can safely reopen.

Contact food writer Susan Selasky at 313-222-6872 or sselasky@freepress.com. Follow @SusanMariecooks on Twitter.

Coronavirus Sparks Labor Unrest in Grocery Sector

By Bridget Goldschmidt - 03/31/2020
Coronavirus Sparks Labor Unrest in Grocery Sector
Food retailers like Whole Foods Market are hiring during the coronavirus pandemic, but concerned employees want more protections and pay
While the coronavirus pandemic has led to increased sales and work opportunities at food retailers, workers at various grocery companies have moved for greater protections and pay for being exposed to greater risk during the pandemic.
Employees at Austin, Texas-based Whole Foods Market held a nationwide “sickout” on March 31 to demand increased workplace safety and such benefits as hazard pay and sick pay for workers who are ill but haven’t been tested for COVID-19.  Meanwhile an employee of Whole Foods’ parent company, Seattle-based Amazon, who was fired for taking part in a walkout for similar reasons on March 30, considered legal action. And at San Francisco-based Instacart, workers walked off the job on March 30, calling for hazard pay, hand sanitizer and disinfectant wipes, and paid sick leave for vulnerable workers with pre-existing conditions or whose doctors recommend that they self-quarantine.
Whole Foods workers had originally slated May 1, International Workers’ Day, as the date for the sickout, but concerns about contracting and spreading the virus between co-workers and customers caused them to hold the one-day strike earlier.
“Many cities and states have effectively shut down, making us literal emergency workers,” the group, known as Whole Worker, told USA Today. “The level of risk combined with the inflated profits from the past few weeks mean that us grocery store workers need to be fairly compensated, as well as given an option to self-quarantine without fear of being evicted.”
Whole Foods recently boosted hourly pay for full-time and part-time workers by $2 through April, as well as offering double pay for any overtime hour worked through May 3. Further, all employees diagnosed with COVID-19 or quarantined get up to an additional two weeks of paid time off.
The striking employees want more, however, including improved sanitation, physical distancing between workers and between workers and customers at stores, double-time wages for hazard pay, and three weeks of sick pay for workers who need to isolate or self-quarantine.
In a statement provided to the media, Whole Foods noted, in part, “We have taken extensive measures to keep people safe, and in addition to social distancing, enhanced deep cleaning and crowd control measures, we continue rolling out new safety protocols in our stores to protect our Team Members who are on the front lines serving our customers.”
After a protest at an Amazon fulfillment center on Staten Island, N.Y., at which more than a dozen workers walked off the job, according to CNN, employee Christian Smalls, who had organized the protest, was fired for violating “multiple safety issues,” the company told the newspaper. According to Amazon, it instructed Smalls to remain at home with pay for 14 days because he had been in close contact with an infected employee, but Smalls went to the warehouse on the day of the protest.
Smalls has claimed that other employees who also had contact with the infected worker weren’t sent home, despite other workers’ concerns.
New York Attorney General Letitia James is also “considering all legal options” on behalf on Smalls, and “calling on the NLRG (National Labor Relations Board) to investigate,” according to her Twitter feed.
Amazon, under its Whole Foods Market chain, is No. 10 on PG’s 2019 Super 50 list of the top grocers in the United States.
For its part, Instacart has defended its safety measures against worker criticism, with the company’s president, Nilam Ganenthiran, countering, “Over the last month, our team has had an unwavering commitment to prioritize the health and safety of the entire Instacart community.”

TWITTER POSTS ABOUT INSTACART STRIKE

Whole Worker
WholeWorkerWFM
Twitter
Bernie Sanders
BernieSanders
.@Instacart was last valued at nearly $8 billion. A company of this size should not be forcing its workers to put themselves — and us all — at risk. I stand with the workers, and encourage Instacart to meet the their demands. https://t.co/x7Jid1NvWH
Twitter
Instacart
Instacart
Our priority is to safely serve the Instacart community. Today we’re announcing new safety measures including manufacturing & distributing our own hand sanitizer to shoppers & launching a new customer tip default feature to help shoppers earn higher tips. https://t.co/mR0eBA71TP
Twitter
Kshama Sawant
cmkshama
Watch my exciting interview with Instacart strike leader Vanessa Bain! Essential workers fight for safety and hazard pay! “Companies say we are in this together, but this crisis has shown - it is their profits versus our lives.” #NotDyingForWallStreet https://t.co/7tvbVbVaha
Twitter

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ELON MUSK IS SHIPPING FREE VENTILATORS TO HOSPITALS WORLDWIDE


SO HE SAYS, BUT WILL HE FOLLOW THROUGH, REMEMBER HIS FAILED SUBMARINE TO RESCUE THE 13 BOYS TRAPPED IN A FLOODED CAVE


Free Of Charge
Tesla CEO and billionaire Elon Musk has announced renewed efforts to supply hospitals around the country — and internationally — with life-saving equipment amid the coronavirus outbreak.

“We have extra FDA-approved ventilators,” he tweeted. “Will ship to hospitals worldwide within Tesla delivery regions. Device and shipping cost are free.”

He did, however, have one caveat: the ventilators need to be put to use immediately: “Only requirement is that the vents are needed immediately for patients, not stored in a warehouse.”

“Heroic Effort”


The news comes after Musk sourced some 1,255 ventilators from Chinese manufacturers and donated them to hospitals in the Los Angeles area last week. “If you want a free ventilator installed, please let us know!” he tweeted at the time.

California governor Gavin Newsom praised the move at the time, calling it a “heroic effort,” according to Bloomberg.

Vent Rush

Hospitals across the country are quickly running out of ventilators, machines that play a crucial role in providing care for a growing number of COVID-19 patients. Healthcare practitioners now have an awful decision to make: which patients get access to a limited number of ventilators?

Last week, U.S. President Donald Trump used the Defense Production Act to encourage companies including General Motors to produce ventilators. Despite severe shortages in the US, Trump announced plans yesterday to send excess ventilators to Europe.

READ MORE: Tesla offers ventilators free of cost to hospitals, Musk says [The Hill]

More on Musk: “Heroic Effort”: Elon Musk Donates 1,250 Ventilators to Hospitals
GENUINELY HEROIC

GE WORKERS PROTEST: WE WANT TO BUILD VENTILATORS, LET US BUILD VENTILATORS

Mass Protest

On Monday, General Electric workers staged a mass protest and walked off the job.

Their demands for the company: stop going about business as usual and start mass-producing ventilators for coronavirus patients, according to The Independent. Ventilators are in extremely short supply, especially in cities hit hardest by the pandemic, so the GE workers reasonably posit that the country needs them more than their usual output of jet engines right now.

War Effort

President Trump has invoked but not actually used the Defense Production Act, which grants him the authority to compel manufactures like General Motors and General Electric to manufacture whatever is needed in a crisis. In this case, that would be medical ventilators and other supplies for overburdened hospitals.

Meanwhile, GE, which The Independent reports stands to benefit from the government’s $2 trillion bailout, recently announced that it was laying off 2,600 factory workers and half of its maintenance staff in a bid to save money — an unfortunate display of priorities in the face of a global crisis.

All Hands

“If GE trusts us to build, maintain and test engines which go on a variety of aircraft where millions of lives are at stake, why wouldn’t they trust us to build ventilators?” union leader Jake Aguanaga said during a press conference, per The Independent.

It’s reassuring to know that the nation’s factory workers are ready and willing to get to work manufacturing the supplies hospitals need, but equally unfortunate that the company’s leadership still hasn’t gotten on board.


READ MORE: Coronavirus: GE workers walk off the job and demand they build ventilators [The Independent]

More on ventilators: Experts Say Putting Multiple Patients on one Ventilator Is Unsafe