Activision Blizzard’s Labor Woes Grow on Union Complaint to NLRB
Josh Eidelson
Tue, September 14, 2021
(Bloomberg) -- A union has filed a federal labor board complaint against Activision Blizzard Inc., opening a new front in the legal battle over workplace rights at the video game maker.
The U.S. National Labor Relations Board complaint, filed by the Communications Workers of America, accuses Activision of violating federal labor law through coercive rules, actions and statements.
“The employer has threatened employees that they cannot talk about or communicate about wages, hours and working conditions,” according to a copy of the complaint obtained through a public information request. The document also accuses Activision of illegally telling staff they can’t discuss ongoing investigations; threatening or disciplining employees because of their activism; deploying surveillance and interrogations targeting legally protected activism; and maintaining a social media policy that infringes on workers’ rights.
The agency’s docket shows that CWA’s complaint was filed Sept. 10. Activision didn’t reply to requests for comment Tuesday.
Activision Blizzard, which creates games like Call of Duty and World of Warcraft, is embroiled in controversy over its treatment of employees. California’s Department of Fair Employment and Housing sued Activision in July, alleging the company fostered a “frat boy” culture in which female employees were subjected to sexual harassment, pay inequality and retaliation. Days later, an employee walkout drew hundreds of demonstrators to the sidewalks of the company’s corporate campus in Southern California.
In a July email to employees, Activision’s chief compliance officer, who served as Homeland Security Advisor to President George W. Bush, called the California agency’s claims “factually incorrect, old and out of context.” Activision has also said that the picture painted in the lawsuit “is not the Blizzard workplace of today” and that the company values diversity and strives to “foster a workplace that offers inclusivity for everyone.”
Complaints filed with the labor board are investigated by regional offices and, if found to have merit and not settled, can be prosecuted by the agency’s general counsel and heard by administrative law judges. The rulings can be appealed to NLRB members in Washington, D.C., and from there to federal court. The agency can require remedies such as posting of notices and reversals of policies or punishments, but has no authority to impose punitive damages.
CWA, which has increasingly focused in recent years on organizing non-union video game and tech workers, said in an emailed statement that it was “very inspired by the bravery” of Activision employees and that it filed with the labor board to ensure that violations by the company “will not go unanswered.”
Jon Fingas
·Weekend Editor
Tue, September 14, 2021
Activision Blizzard is facing still more legal action over its labor practices. As Game Developer reports, Activision Blizzard workers and the Communication Workers of America have filed a complaint with the National Labor Relations Board accusing the game developer of using coercion (such as threats) and interrogation. While the filing doesn't detail the behavior, the employee group ABetterABK claimed Activision Blizzard tried to intimidate staff talking about forced arbitration for disputes.
Companies sometimes include employment clauses requiring arbitration in place of lawsuits. The approach typically favors businesses as arbitrations are often quicker than lawsuits, deny access to class actions and, most importantly, keep matters private. Work disputes are less likely to reach the public eye and prompt systemic change. Tech firms like Microsoft have ended arbitration for sexual harassment claims precisely to make sure those disputes are transparent and prevent harassers from going unchecked.
It's not clear how Activision Blizzard intends to respond. We've asked the company about the complaint. The NLRB has yet to say if it will take up the case.
The gaming giant has taken some action in response to California's sexual harassment lawsuit, dismissing three senior designers and a Blizzard president after they were referenced in the case. It has so far been reluctant to discuss structural changes, though. The NLRB complaint might intensify the pressure for reform, and certainly won't help Activision Blizzard's image.
Activision Blizzard Hires Disney’s Julie Hodges as HR Chief in Wake of Sex Harassment Scandal
Todd Spangler
Tue, September 14, 2021
Activision Blizzard has hired Julie Hodges, a 32-year veteran of the Walt Disney Co., as its chief people officer.
Hodges joins the games giant effective Sept. 21, replacing Claudine Naughton, whom Activision Blizzard said is “leaving the company.” The change in HR leadership at the company comes two months after it was hit with a lawsuit from the California Department of Fair Employment and Housing, alleging that Activision Blizzard allowed a “pervasive frat boy workplace culture” to thrive that resulted in women employees being continuously subjected to sexual harassment and being paid less than men.
Other senior execs who have exited Activision Blizzard in the wake of the lawsuit included Blizzard Entertainment president J. Allen Brack, who was named in the California DFEH complaint as among company leaders who were allegedly aware of the misconduct and — despite repeatedly being informed of the problems — “failed to take effective remedial measures in response to these complaints.”
In announcing Hodges’ hire, Activision Blizzard CEO Bobby Kotick said that “Julie is the seasoned leader we need to ensure we are the most inspiring, equitable and emulated entertainment company in the world.”
Meanwhile, on Sept. 10, the Communications Workers of America’s Campaign to Organize Digital Employees (CODE-CWA) filed a complaint with the National Labor Relations Board against Activision Blizzard on behalf of company employees, alleging it illegally used “coercive tactics” to try to prevent workers from organizing a union following the California DFEH lawsuit, per Protocol.
In addition, Activision Blizzard on Tuesday said Sandeep Dube, formerly SVP of revenue management at Delta Airlines, will become chief commercial officer, effective Sept. 27. He is filling the role left vacant after Armin Zerza was promoted to CFO earlier this year.
“These two outstanding leaders from companies with exceptional reputations will help us achieve our goal of becoming the best company to work for in the entertainment industry while growing our reach, engagement and player investment,” Kotick commented.
In her 32 years at Disney, Hodges led HR for Walt Disney Parks and Resorts, the company’s Talent Acquisition Center of Excellence, HRBP for Worldwide Operations, and Disney University/Learning and Development, Organization Development and Cast Research. Hodges earned a bachelor’s degree from the University of North Carolina in Chapel Hill.
At Activision Blizzard, Hodges will be responsible for the company’s global talent organization, with the mission of making the company “the destination for top talent.” In her role, she will lead all aspects of human resources, including diversity, equity and inclusion, talent acquisition, employee experience, learning and development, compensation and benefits, and workforce planning.