Fri, July 15, 2022
CALGARY — New comments from federal Industry Minister François-Philippe Champagne suggest last week's massive outage at Rogers Communications Inc. could weigh on the telecom provider's proposed $26-billion takeover of Shaw Communications Inc.
In an interview in Calgary, Champagne said last Friday's outage that saw more than 12 million Canadians lose cell phone and internet service will be on the mind of regulators tasked with making a decision on the Rogers-Shaw merger.
"This is certainly going to be on my mind, and the mind of all Canadians. We just went through one of the most serious outages I can remember," said Champagne, who was in Calgary Friday to attend the Stampede and meet with Alberta business leaders.
"So this is going to be on the mind of the different people who need to make a decision.”
While the Rogers-Shaw transaction already has approval from shareholders and the Canadian Radio-television and Telecommunications Commission, it still needs to be approved by the Competition Bureau as well as by Champagne's department, Innovation, Science and Economic Development Canada.
Champagne's comments came the same day Rogers, Shaw and Quebecor Inc. were widely expected to reach a definitive agreement on the sale of wireless carrier Freedom Mobile — a $2.85-billion deal that was intended to help appease regulators mulling the Rogers-Shaw merger.
The deal would see Quebecor buy all of Freedom's branded wireless and internet customers, as well as its infrastructure, spectrum and retail locations. Rogers, Shaw and Quebecor have argued that their agreement would effectively keep alive a "strong and sustainable" fourth wireless carrier in Canada because the deal would expand Quebecor's wireless operations nationally.
But on Friday afternoon, Rogers said a definitive agreement had not yet been reached, though all three parties continue to pursue the divestiture of Freedom Mobile on the terms set out in the previously disclosed agreement.
"Negotiation of the definitive transaction documents is progressing as expected, and the parties will provide an update in due course," said Rogers spokeswoman Chloe Luciani-Girouard in an email.
Champagne said he can't comment on the merits of the proposed Freedom Mobile divestiture. But he said he's been very clear from the start that he will not permit the wholesale transfer of spectrum from Shaw to Rogers, and the companies will have heard his message.
Earlier this week, Champagne met with Rogers and several other telecom providers and directed them to come up with a crisis plan to improve resiliency in the sector in the event an outage like last Friday's happens again. The plan must include agreements on emergency roaming, a "mutual assistance'' framework and a communication protocol to "better inform the public and authorities during telecommunications emergencies."
But while network resiliency was the top priority at that meeting, Champagne said on Friday that competition in the sector is an important and related issue.
"We (the federal government) are going to continue to push for competition, because competition also provides a level of resiliency," he said. "Because if you have more choices, that will improve resiliency."
This report by The Canadian Press was first published July 15, 2022.
Companies in this story: (TSX:RCI.B, TSX:SJR.B, TSX:QBR.B)
Amanda Stephenson, The Canadian Press
Fri, July 15, 2022
OTTAWA — The House of Commons industry committee agreed Friday to study the massive Rogers outage that left millions of Canadians in a communications blackout for more than 15 hours last week.
MPs on the committee agreed unanimously during a special meeting to probe what happened.
The July 8 outage affected Rogers mobile and internet users, knocked out ATMs, shut down the Interac payments system and prevented calls to 911 services in some Canadian cities.
The committee will hold at least two meetings by the end of the month and invite officials from Rogers, the Canadian Radio-television and Telecommunications Committee and Industry Minister François-Philippe Champagne to testify.
It wants answers about the cause of the outage, its impact and best practices to avoid future outages and to better communicate with the public during such emergencies.
In an email, a Rogers spokesperson confirmed company executives will attend the hearings.
"We will work collaboratively with the members on the standing committee on industry, science, and technology to provide details on the cause of the outage and the actions we are taking to enhance the reliability of each of our networks moving forward, including through formal mutual support agreements," the spokesperson said.
Laurie Bouchard, a spokesperson for Champagne, said his office was aware of the invitation and that they "will continue to collaborate with the committee."
In an email, a spokesperson for the CRTC said they would respond to an invitation from the committee "in a timely fashion."
Champagne has called the outage "unacceptable" and directed the country’s major telecom companies to reach agreements on emergency roaming, assisting each other during outages and a communication protocol to better inform Canadians during emergencies.
He gave them 60 days to reach a deal.
The CRTC is also investigating the outage.
This report by The Canadian Press was first published July 15, 2022.
Companies in this story: (TSX:RCI.B)
Nojoud Al Mallees, The Canadian Press