Research examines tweets during Hurricane María to analyze social media use during disasters
Understanding how social media is used during a disaster can help with disaster preparedness and recovery for future events, says urban and regional planning professor Omar Pérez Figueroa
CHAMPAIGN, Ill. — Social media can be a useful tool for communicating during extreme weather events. Omar Pérez Figueroa, an urban and regional planning professor at the University of Illinois Urbana-Champaign, examined how Twitter (now X) was used when Hurricane María hit Puerto Rico in 2017.
His findings are published in the Journal of Environmental Studies and Sciences.
Pérez Figueroa studies how impoverished and marginalized communities address environmental inequalities, water governance and disaster resilience.
For his research on social media and risk communication, he collected data from Twitter before the platform changed its name, so he continued to refer to it as Twitter for his study. He analyzed a sample of more than 2,000 tweets from before Hurricane María made landfall to six months after the storm to determine “what the event tells us about the reactions and behavior of people, and what is useful to understand to be better prepared.”
Pérez Figueroa analyzed the timing of the tweets and their geographic distribution. Most of them were made prior to landfall, with smaller peaks of activity at later times – for example, when the Federal Emergency Management Agency deleted Puerto Rican disaster statistics from its website. In the U.S., those tweeting about the hurricane were highly concentrated in Florida, California, New York and Texas, all areas with large Puerto Rican populations.
The sample included tweets from Puerto Rico, despite the collapse of the island’s power grid. Pérez Figueroa said Twitter doesn’t require a strong signal, making sending messages under disaster conditions more accessible.
He identified three main categories of messages: information about what was happening on the ground in Puerto Rico; understanding the social and political conditions that turned the hurricane into a disaster; and emotional messages seeking help or expressing support. Those in Puerto Rico used social media to inform others about their condition and location, ask for and receive help, and document the disaster.
Pérez Figueroa wrote that many tweets about the sociopolitical causes of the disaster blamed local and federal governments for their slow and inefficient response. He said it underscored the use of social media in solidarity and grassroots recovery efforts; as a tool to pressure for prompt government response and the development of policies that address vulnerabilities; and to communicate needs and raise awareness among people not directly affected by the local event about where to donate.
The tweets included information about the Guajataca Dam failure as it occurred.
“Being able to access critical data during and after a disaster can provide the difference between life and death, especially for those on the ground. Recognizing the increasing use of social media for disaster response and aid can increase communities’ disaster resilience, especially when the communities hardest hit have limited communication and are remote, like the case of Puerto Rico,” Pérez Figueroa wrote.
In addition to aiding in preparedness and recovery for future disasters, the research served as a case study to test and refine a framework for examining disaster social media communication, Pérez Figueroa said.
“Understanding how individuals use Twitter during disasters and in the immediate aftermath will be important as hurricanes occur more frequently, and as the public continues to turn to social media as a mainstream news source. Public health and disaster response organizations will benefit from a more detailed understanding as to who and how communication on social media can play a role in mitigating the public health burdens that result from disaster events,” he wrote.
Pérez Figueroa said areas for future research include how traditional media can influence discussions on social media, how narratives on the two differ, whether social media influences emergency responders and policymakers to improve disaster response, and how groups from different socioeconomic levels use social media during disasters.
Editor’s notes: To contact Omar Pérez Figueroa, email operez10@illinois.edu.
The paper “A content analysis of social media discourse during Hurricane María: filling a void when traditional media are silent” is available online.
DOI: https://doi.org/10.1007/s13412-024-00909-1
JOURNAL
Journal of Environmental Studies and Sciences
METHOD OF RESEARCH
Content analysis
SUBJECT OF RESEARCH
Not applicable
ARTICLE TITLE
A content analysis of social media discourse during Hurricane María: filling a void when traditional media are silent
Floridians’ and Texans’ perceptions of hurricane risk
Rapid climate change is prompting adaptation to threats such as tropical cyclones, wildfires, and droughts—but relatively trivial adaptation actions may lull people into inaccurate perceptions of their personal risk. Researchers from the University of California, Irvine; Stanford University; and the University of California, Los Angeles surveyed 2,774 Texas and Florida residents about tropical cyclones—also known in North America as hurricanes—five times between 2017 and 2022. The survey window included three major landfalling tropical cyclones: Hurricanes Harvey (2017), Irma (2017), and Michael (2018). Participants were recruited through the probability-based online panel KnowledgePanel and asked about their perceived risk from tropical cyclones, as well as adaptation activities, including assembling an emergency supply kit, installing hurricane shutters, developing and practicing an emergency plan, and purchasing flood insurance. Gabrielle Wong-Parodi and colleagues found that perception of personal risk, including the likelihood of injury and home damage, declined as time passed after hurricanes. On average, personal tropical cyclone risk perceptions were positively associated with adaptation actions. However, adapters also showed declining risk perception over time. Yet, the authors note that climate change is making tropical cyclones more intense over time— and adaptation activities cannot reduce overall risk of event occurrence. According to the authors, these activities may counterintuitively lower personal risk perceptions and subsequent adaptation behaviors, paradoxically leaving people less prepared for future climate threats. The authors contend that policies and programs supporting sustainment of long-term proactive adaptations are warranted, especially among those who may have fewer resources.
JOURNAL
PNAS Nexus
ARTICLE TITLE
A longitudinal investigation of risk perceptions and adaptation behavior in the US Gulf Coast
ARTICLE PUBLICATION DATE
9-Apr-2024