Thursday, February 03, 2022

Spotify boss defends Joe Rogan deal as stock plunges

AFP
New Delhi, India Published: Feb 04, 2022



STORY HIGHLIGHTS

Spotify has found itself stuck between its $100 million flagship talent and a popular backlash over Covid-19 misinformation on his shows.

The head of embattled streaming service Spotify has told staff that Joe Rogan is vital to the company, but that he doesn't agree with the controversial podcaster.

The comments were published Thursday as the firm's stock went into freefall. Spotify has found itself stuck between its $100 million flagship talent and a popular backlash over Covid-19 misinformation on his shows.

Chief executive Daniel Ek told up-in-arms employees they did not have editorial control over 'The Joe Rogan Experience', which garners up to 11 million listeners per episode.



"There are many things that Joe Rogan says that I strongly disagree with and find very offensive," he said, according to a transcript of the company town hall published by The Verge.

But "if we want even a shot at achieving our bold ambitions, it will mean having content on Spotify that many of us may not be proud to be associated with.

"Not anything goes, but there will be opinions, ideas, and beliefs that we disagree with strongly and even makes us angry or sad."

- Stock rout -

Shares in the company were down 17 percent Thursday in New York, as tech stocks dropped across the board. These shares have been on the slide since November, but have been badly hit by news that its subscriber growth is slowing.

The drop also comes as controversy swirls over the mega deal with Rogan, who has been accused of spouting misinformation about Covid-19 and vaccination, either directly or through the guests he has on his show.


That led last week to a burgeoning boycott spearheaded by folk-rock star Neil Young and Canadian songstress Joni Mitchell, who asked for their songs to be removed from the platform.

In response Ek announced this week that they would add a content advisory to podcasts about Covid-19, directing listeners to scientific and medical sources.

The Verge reported that staff had been eagerly awaiting the company meeting, with some feeling increasingly frustrated that Spotify was being driven by its deal with Rogan.

Ek told employees that podcasts such as Rogan's were vital if Spotify were to get its head above the competition in a crowded streaming field.

"We needed to find leverage, and one way we could do this was in the form of exclusives," he said, according to the transcript. "To be frank, had we not made some of the choices we did, I am confident that our business wouldn’t be where it is today."

But that is not to say the company agrees with everything its big-name podcast host utters, Ek said, framing Spotify not as a publisher, but as a platform.

"It is important to note that we do not have creative control over Joe Rogan’s content," he said.

"We don’t approve his guests in advance, and just like any other creator, we get his content when he publishes, and then we review it, and if it violates our policies, we take the appropriate enforcement actions."

Spotify is the latest tech company to find itself on the horns of a dilemma that pits a controversial -- and moneymaking -- anti-establishmentarian against advertisers, employees and public outrage.

Last year Netflix was forced to walk the line between defending comedian Dave Chappelle and placating critics who accused the company of giving air to anti-trans sentiment.

Spotify Backs Joe Rogan’s Disinformation Machine
Credit...Damon Winter/The New York Times

By Greg Bensinger
Feb. 1, 2022
OPINION
Mr. Bensinger is a member of the NYT editorial board.

The streaming service Spotify would like us to believe it is grappling with profound matters of free speech and censorship as it faces mounting pressure over repeated Covid disinformation from its star podcaster, Joe Rogan.

But there’s a far simpler explanation — it’s about the money. And the listening public is the one paying the price.

In recent days several well-known musicians have protested Spotify’s enormously popular podcast “The Joe Rogan Experience,” in which Mr. Rogan has, among other things, irresponsibly promoted ivermectin, used to treat parasitic infections, as a Covid treatment, and protested vaccine requirements. And when his guests have offered up gobs of bad information about Covid and vaccine efficacy, he has offered up too little pushback.

After hundreds of medical experts signed an open letter to Spotify denouncing such disinformation, the singer Neil Young issued an ultimatum to Spotify: “They can have Neil Young or Rogan. Not both.” Joni Mitchell soon followed, as did others like the Spotify podcaster BrenĂ© Brown, who vowed over the weekend not to release new episodes of her shows “Unlocking Us” and “Dare to Lead.”

Rather than give in to critics, Spotify has held its ground and, in recent days, most of Mr. Young’s and Ms. Mitchell’s music has been pulled from its library. The service said suppressing or editing Mr. Rogan’s podcast would amount to censorship — but anyone who’s paid attention to online content moderation knows that’s a charade. Facebook, in particular, has trotted out that excuse time and again when it ought to have blocked or removed content or users.

Don’t be fooled. Peer just beneath the surface and it becomes clear that for big social media companies, matters of “censorship” are always matters of business. Facebook, for example, has had special exemptions from its rules for the very people who are most likely to be believed: politicians and celebrities. More such speech, more advertising revenue.

Facebook, Twitter and YouTube remove content posted by regular folks every day with no apparent worries about grand matters of free speech. Removing accounts by Donald Trump and, more recently, Marjorie Taylor Greene after repeated and flagrant policy violations was done only when it became a business imperative.

If, as Spotify implies, Mr. Rogan’s views offend its sensibilities, there ought to be nothing to prevent the service from scaling his podcast back. As the exclusive rights holder for the podcast, it has more control over and responsibility for Mr. Rogan’s content than do social media companies over users who post Covid misinformation.

But Spotify paid dearly for Mr. Rogan’s podcast (a reported $100 million) and the will of two rockers past their primes and a few others, does not — from a business perspective — outweigh Mr. Rogan’s 11 million regular listeners. Mr. Rogan has expressed contrition and vowed to more carefully vet his guests. Spotify, for its part, said it will post warning labels on his content and that of others directly discussing Covid.

But that’s all window dressing. Twitter and Facebook’s experiments with warning labels and links to authoritative sources proved unable to stop the spread of misinformation during the 2020 election and haven’t been effective in culling similarly dangerous ideas in the pandemic.

In a Sunday blog post that did not include any mention of Mr. Rogan or his podcast, Spotify’s chief executive, Daniel Ek, appears to take a strong stance against violations of the service’s rules. Still, he resisted calls to take more muscular action. “There are plenty of individuals and views on Spotify that I disagree with strongly,” Mr. Ek wrote. “We have a critical role to play in supporting creator expression while balancing it with the safety of our users. In that role, it is important to me that we don’t take on the position of being content censor.”

Whatever Spotify executives’ true feelings about Mr. Rogan or the pandemic, Mr. Ek is really playing defense for his cash cow — and if he gives in on this issue and he’ll have to give in on the next one and the next one after that. Given an opening, there’s no shortage of customers and artists who’d be thrilled to pressure the company to remove content from Barack and Michelle Obama’s production company, which has its own exclusive deal with Spotify. Losing Joni Mitchell is a shame, but losing Mr. Rogan or Mr. Obama would be terrible for business, whatever nonsense either may spew.

Investors have rewarded the strategy. Shares of Spotify are up more than 15 percent since Mr. Young’s music started being taken off the service last week, even amid what was the worst start to the year in over a decade for the broader market.

Mr. Ek’s blog post laid out the company’s rules of the road, but Spotify knew exactly who Mr. Rogan was when it signed its exclusive deal with him nearly two years ago. Before reaching the deal, Mr. Rogan had belittled transgender people, given airtime to Alex Jones and once likened a movie theater in a predominantly Black neighborhood as akin to “Planet of the Apes.”

Spotify knew what it was getting with Mr. Rogan. If its “longstanding platform rules” truly mattered or were being applied consistently, you’d expect Mr. Rogan to have already been dealt with.

Where the rubber meets the road for Spotify is a market backlash, a principled stance from bigger names like Taylor Swift, as some have suggested, or a slew of artists, not the trickle we’ve seen so far. So, for now, Mr. Rogan is untouchable and our health is at risk.


What the Joe Rogan Backlash Reveals About How We Handle Misinformation

Credit...Illustration by The New York Times; photograph by Michael S. Schwartz/Getty Images

By Spencer Bokat-Lindell
Mr. Bokat-Lindell is a NYT staff editor.
Feb. 1, 2022

The fields of the national discourse are everywhere polluted with falsity, lies and propaganda, we are told, and in the absence of a functioning regulatory state to appeal to, culture is called upon to clean up the mess.

The cycle is by now familiar: A private company — usually a tech company with a market capitalization in the tens or hundreds of billions — lends a provocateur a microphone, and sometimes a paycheck to boot. (In an attention economy, the distinction between the two can prove elusive.) The provocateur goes on to amplify claims that are inaccurate, inflammatory, even harmful. Objectors call for the provocateur’s microphone to be taken away, which invariably invites accusations of “censorship,” “illiberalism” and, of course, “cancel culture.”

The embattled speaker of the week is Joe Rogan, the host of the world’s most popular podcast. A few weeks ago, 270 doctors, physicians and science educators signed an open letter calling on Spotify, with whom Rogan has a $100 million contract, to “establish a clear and public policy to moderate misinformation” after Rogan broadcast false and misleading claims about Covid and coronavirus vaccines. Soon after, artists no less iconic than Joni Mitchell and Neil Young announced they would be withdrawing their music from Spotify because of its association with Rogan.

What does the furor over Rogan suggest about the merits and flaws of pressuring tech platforms to combat misinformation? How should a company balance the values of free speech and public health when one of its biggest moneymakers puts them in tension? Here’s what people are saying.
When speech is ‘dangerous’

Rogan, a self-described “moron,” has a habit of stoking controversy. (Just last week, he claimed it was “very strange” for anyone to call themselves Black unless they’re from the “darkest place” of Africa.) But amid a public health crisis, the signatories of the open letter argue, his Covid statements are “not only objectionable and offensive, but also medically and culturally dangerous.”

The reason for their concern is evident. Covid is still killing more than 2,500 Americans a day. Despite having first access to the best vaccines in the world, the United States ranks behind some 60 countries with respect to vaccination and booster rates, and has a much higher death rate per capita than its peers.

“In a matter of days, the United States will reach the ignominious number of 900,000 confirmed deaths, more than half of which occurred well after vaccines were widely available to high risk (by age or immunocompromised) status,” Eric Topol, a professor of molecular medicine at Scripps Research, writes. “It is now inevitable that we’ll soon see that toll rise to more than a million American lost lives, and we know that well over 90 percent of these deaths were preventable with vaccination.”

Some of the speech at issue:


Of the coronavirus vaccines, Rogan said, “If you’re a healthy person, and you’re exercising all the time, and you’re young, and you’re eating well, like, I don’t think you need to worry about this.”

When Rogan himself came down with Covid, he claimed he was treating himself with ivermectin, a drug that has become a popular vaccine alternative despite opposition from federal health authorities.


In Rogan’s final episode of 2021, he interviewed a scientist named Robert Malone, who likened the vaccine mandates to Nazi-era oppression and said Americans were trapped in a “mass formation psychosis.”

Just how many Americans Rogan’s pronouncements might have dissuaded from getting vaccinated is impossible to know. But with an estimated 11 million listeners per episode, his influence is “tremendous,” the signatories say.

Platform, or publisher?


In the throes of similar controversies, social media networks like Facebook have argued that they are merely platforms, not publishers, and aren’t responsible for moderating content that doesn’t violate their (shifting) terms of service. But commentators have pointed out that Spotify, unlike those other companies, directly paid $100 million for the exclusive rights to Rogan’s podcast, and the company has noted that his show has increased its ad revenue.

“Spotify doesn’t get to just put a content warning on Rogan’s episodes and treat him like they would any other podcast because he’s not any other podcast,” the tech journalist Ryan Broderick writes. “He’s their podcast.”

Appealing to tech companies to curb the spread of speech deemed dangerous has proved effective in some cases. “You can see it with villains as diverse as ISIS, Milo Yiannopoulos and Alex Jones,” the Times columnist Michelle Goldberg wrote last year. Peter W. Singer, a co-author of “LikeWar: The Weaponization of Social Media,” told her, “Their ability to drive the conversation, reach wider audiences for recruitment, and, perhaps most importantly to a lot of these conflict entrepreneurs, to monetize it, is irreparably harmed.”

[Read more: “Deplatforming: Following extreme internet celebrities to Telegram and alternative social media”]

With Rogan, though, Spotify has options besides canceling his podcast, Jill Filipovic writes. “They, obviously, don’t want to be a censorship machine, but they could remove episodes that further dangerous untruths, something they’ve already done with Rogan in the past, taking down an episode featuring his interview with conspiracy theorist Alex Jones and another that featured fascist sympathizer Gavin McInnes,” she argues on CNN’s website. Otherwise, “if Rogan’s podcast is more akin to music than a truthful exploration of ideas featuring serious experts, then the company should categorize it as fiction or fantasy, and make clear to listeners that what they’re hearing is as divorced from reality as Major Tom was from planet Earth.”
The case against calling the Big Tech police

It’s wrong. Asking Spotify to crack down on Rogan may offend those who subscribe to the traditionally liberal view that the answer to bad speech is more speech. “Joe Rogan has a right to be wrong, and I have a right to hear him and his guests be wrong, if I want to,” Rod Dreher of The American Conservative writes. “Of course Young and Mitchell have the right to pull their music from Spotify, but do they really want to start this war? As artists, do they really want to put themselves in the position of playing self-righteous censors (because that’s what they’re trying to do: compel Spotify to cancel Rogan’s show).”

It’s unsustainable. It should be said that Young denies that he’s trying to censor anyone; he’s merely exercising his right to free association. “Private companies have the right to choose what they profit from, just as I can choose not to have my music support a platform that disseminates harmful information,” he wrote.

But what other commitments might such a principled stance compel? As Nick Gillespie of Reason points out, Young has an official channel on YouTube, which Joe Rogan is also on. “Should Neil Young, in the name of consistency, issue an ultimatum to YouTube and then bolt when the service refuses to yield to his demand?” he asks. The logic, taken to its conclusion, would end with “all of us at our own paywalled sites, secure in our purity of association but with much less to talk about,” he adds.

It’s a superficial solution. In Jacobin, Branko Marcetic argues that Rogan is a symptom of a larger problem of institutional mistrust. How, after all, did people come to look to him for medical advice in the first place? In Marcetic’s view, the blame falls at least in part on the political and public health establishments, which failed to communicate effectively during the pandemic. “If Spotify booted Rogan and the U.S. government banished him to the Arctic, you would still get Covid misinformation and mistrust, because of both these factors and the messaging failure that’s been endemic to U.S. institutions throughout these confusing, frustrating two years,” he writes.

It entrenches corporate power. Social media giants may be private companies, but they’ve also become points of entry to a de facto public square. For some, like the Times Opinion writer Jay Caspian Kang, that’s all the more reason to refrain from begging that they more rigidly enforce boundaries of socially acceptable speech.

“Nothing a tech company will do to suppress content on its platform will violate the First Amendment, but that’s also the problem we’re facing: There’s very little recourse for the silenced,” he wrote last month. “Cheering on the dismissal of toxic politicians, celebrities and thinkers, and arguing that private companies like Twitter can do whatever they want” if they are following their own terms of service, he added, “give social media companies license to do just that: whatever they want.”
If not Big Tech, then who?

Would it be preferable — more democratic, perhaps — if the power to moderate content belonged to the government rather than tech companies? “At least governmental speech restrictions are implemented in open court, with appellate review,” Eugene Volokh, a First Amendment expert, wrote in The Times last year. “Speakers get to argue why their speech should remain protected. Courts must follow precedents, which gives some assurance of equal treatment. And the rules are generally created by the public, by their representatives or by judges appointed by those representatives.”

Of course, as Emily Bazelon has written for The Times Magazine, Americans are deeply suspicious of letting the state regulate speech, too: “We are uncomfortable with government doing it; we are uncomfortable with Silicon Valley doing it. But we are also uncomfortable with nobody doing it at all. This is a hard place to be — or, perhaps, two rocks and a hard place.”

For Ben Wizner, the director of the A.C.L.U.’s Speech and Privacy Project, the solution may lie not in transferring Big Tech’s power to the state but in breaking it up. “We need to use the law to prevent companies from consolidating that amount of power over our public discourse,” he said last year. “That does not mean regulation of content. It would mean enforcing our antitrust laws in the U.S. We should never have allowed a handful of companies to achieve the market dominance they have over such important public spaces.”

Do you have a point of view we missed? Email us at debatable@nytimes.com. Please note your name, age and location in your response, which may be included in the next newsletter.

No comments: