Monday, April 13, 2020

Calpers Missed a $1 Billion Payday by Scrapping Market Hedge
Erik Schatzker Bloomberg April 10, 2020


(Bloomberg) -- Three years ago, America’s largest pension fund made an unusual investment. It bought so-called tail-risk protection, a kind of insurance against financial catastrophe. In a market meltdown like the one sparked by the coronavirus, the strategy promised a massive payout -- more than $1 billion.

If only the California Public Employees Retirement System had stuck with the plan. Instead, Calpers, as the fund is known, removed one of its two hedges against a bear market just weeks before the viral outbreak sent stocks reeling, according to people familiar with its decision.

The timing couldn’t have been worse. The fund had incurred hundreds of millions of dollars in premium-like costs for those investments. Then it missed out on a bonanza when disaster finally struck.

Softening the blow, Calpers held on to the second hedge long enough to make several hundred million dollars, one of the people said.

Ben Meng, chief investment officer of Calpers, said the fund terminated the hedges because they were costly and other risk-management tools are more effective, cheaper and better suited to an asset manager of its size.

“At times like this, we need to strongly resist ‘resulting bias’ -- looking at recent results and then using those results to judge the merits of a decision,” Meng said in a statement. “We are a long-term investor. For the size and complexity of our portfolio, we need to think differently.”

Calpers had been warned about the perils of shifting strategy. At an August 2019 meeting of its investment committee, Andrew Junkin, then one of the pension plan’s consultants at Wilshire Associates, reviewed the $200 million of tail-risk investments.

“Remember what those are there for,” Junkin told Calpers executives and board members, according to a transcript. “In normal markets, or in markets that are slightly up or slightly down, or even massively up, those strategies aren’t going to do well. But there could be a day when the market is down significantly, and we come in and we report that the risk-mitigation strategies are up 1,000%.”

Costly Flip-Flop

Sure enough, the position Calpers gave up generated a 3,600% return in March. The costly flip-flop demonstrates the pitfalls of trying to time stock-market hedging. Like many insurance products, tail-risk protection seems expensive when you need it least.

That’s especially true at a pension fund. Calpers tries to generate an annual return of 7% on its investments, leaving little room for error at a time when risk-free rates are close to zero. This kind of bear-market hedge can cost $5 million a year for every $1 billion protected, according to Dean Curnutt, chief executive officer of Macro Risk Advisors, which devises risk-management strategies for institutional investors.

“It becomes hard to establish and hold these hedges because they eat away at precious returns,” Curnutt said. “Pension funds have return targets that are highly unrealistic.”

Seeking Protection

Calpers, based in Sacramento, manages about $350 billion to fund the retirement benefits for some 2 million state employees, from firefighters to librarians to garbage collectors. When the pension plan doesn’t meet its 7% target, taxpayers may have to kick in more money to make sure there’s enough to meet its long-term obligations.

Half of Calpers’s assets are in stocks, and historically it has tried to blunt the impact of market downturns by investing in bonds, real estate, private equity and hedge funds. Over the past 20 years, the portfolio has returned 5.8% annually, compared with 5.9% for the S&P 500 and about 4.6% for an index of Treasuries.

In 2016, Ted Eliopoulos, then Calpers’s chief investment officer, asked his staff to investigate ways of protecting its stock holdings from crashes such as those in 1987, 2001 and 2008, according to the people familiar with the fund. He’d been inspired by Nassim Taleb, the former options trader who wrote about the probabilities of rare but devastating events in his 2007 bestseller “The Black Swan.”

The year after the book was published, Lehman Brothers went bankrupt, stocks imploded and the global economy seized up. Calpers reported a 23% loss in 12 months, and Taleb became a celebrity.

Rare Events

Tail-risk hedging evolved from probability theory. In statistics, the fat belly of a bell curve represents events that are likeliest to occur while the skinny tail ends indicate those that are possible but infrequent, such as a collapse in financial markets.



In 2017, Calpers hired two outside fund managers to provide tail-risk protection. Universa Investments, a Miami-based firm advised by Taleb, provided the potentially more profitable hedge; LongTail Alpha in Newport Beach, California, the second one.

The investments, initially small and exploratory, quadrupled in size over the following two years. They ultimately safeguarded the pension plan against losses on several billion dollars, the people familiar with the situation said.

The program wasn’t cheap. Calpers calculated that in the year ended June 30, 2019, the Universa and LongTail Alpha investments reduced its 12-month return by a total of 4 basis points, or roughly $140 million.

Some of the hedging expense was management fees. Public filings show Calpers paid Universa $22.5 million and LongTail Alpha $3.2 million that year. The remaining cost reflected the declining value, or bleed, of the underlying positions at a time of low market volatility.

‘Price Matters’

At its peak, the Universa hedge was enough to protect some $5 billion of Calpers’s $200 billion in public equities, and Eliopoulos had plans to double the program’s size, the people said. It’s unclear how extensive the LongTail Alpha position was.

Most institutional investors prefer a more traditional approach to risk management, such as diversifying assets and holding Treasuries. Insurance is harder to grasp and fund managers typically balk at the idea of investing in anything that loses money most of the time, according to Macro Risk Advisors’ Curnutt.

“Tail-risk hedging does work,” Curnutt said. “But the price matters quite a bit.”

The payoffs can be staggering. In an April 7 letter to clients, Universa said its fund returned 3,612% in March. Calpers could have used that windfall of more than $1 billion to buy more stocks at lower prices or stayed in cash.

Longtail Alpha reported to clients on April 3 that its tail-risk hedge fund gained 929% last month.

Eliopoulos left Calpers in late 2018 and joined Morgan Stanley as a vice chairman. He declined to comment.

Meng, a former Wall Street trader, was skeptical of tail-risk hedging and ordered a review of the program as part of a wider effort to reduce the number of outside asset managers that Calpers paid, the people familiar with the situation said. A number of his subordinates argued in favor of keeping the hedges in place, saying it was only a matter of time before the 10-year bull market in stocks came to an end, the people said.

They lost the battle, and Calpers moved to redeem its tail-risk investments. It gave notice to Universa in October and by January no longer had the position in place that would have paid out more than $1 billion, according to those with knowledge of the decision.

LongTail Alpha persuaded Meng to hold on for longer, and fortunately he did. Because that hedge wasn’t terminated until March 31 -- after the stock-market rout -- Calpers was able to reap several hundred million dollars.

©2020 Bloomberg L.P.
AIRLINE LAYOFFS
Delta Cut to Junk by Fitch as 35,000 Workers Take Leave

Mary Schlangenstein and Hailey Waller Bloomberg April 10, 2020


(Bloomberg) --

Delta Air Lines Inc. was cut to junk at Fitch Ratings as part of a general downgrade of the U.S. airline industry and its ability to service debt. The assessment adds urgency to the Trump administration’s desire to save the industry.

Fitch on Friday lowered its rating on Delta’s debt to “BB+” from “BBB-” and warned that another downgrade is possible as air travel suffers with the spread of the coronavirus. The airline does, however, have more financial flexibility than some rivals, Fitch said in an assessment of the industry.

Delta, Alaska Air Group Inc. and Southwest Airlines Co. are the “better-positioned U.S. carriers to weather the expected downturn,” Fitch said.

Other downgrades by Fitch on Friday include:

Alaska Air downgraded to “BB+” from “BBB-”American Airlines downgraded by one notch to “B”JetBlue Airways downgraded to “BB” from “BB+”Southwest downgraded to “BBB+” from “A-”United Airlines Holdings Inc. downgraded to “BB-” from “BB”

President Donald Trump said on Friday that U.S. airlines must be saved. Responding to a tweet about the $50 billion bailout airlines are asking for, he said, “Not good...but it is what it is. Have to save the airlines!”

Airline Grants

Trump’s administration has announced as much as $32 billion in payroll grants for airlines, contractors and cargo carriers, controlled by Treasury Secretary Steven Mnuchin.

Outside firms are advising Mnuchin on the terms he should set, including what he’ll demand from the airlines in return, such as warrants for equity in the companies. Mnuchin has said the money should be more than a bailout: he’s solicited proposals from the airlines for terms on receiving the aid, and has issued guidance.

“Though Delta remains a stronger credit than its network peers, debt raised to sustain liquidity through the pandemic will drive credit metrics outside of a range supportive of investment-grade ratings at least through 2021 and likely into 2022,” Fitch said in a statement.

Airlines have been battered by the collapse in travel, and have responded by offering workers leaves, grounding planes, cutting flights and freezing hiring, among other steps. The number of passengers screened at airport security checkpoints has fallen more than 90% from a year ago, the Transportation Security Administration has said.

Unpaid Leave

Delta said almost 35,000 employees have taken voluntary, unpaid leave and is encouraging more to apply.

Volunteers to take unpaid leave “are by far the most impactful” step the carrier is taking to reduce operating costs, Chief Executive Officer Ed Bastian told workers in a memo. The airline is enhancing benefits provided to those taking time off and is extending absences of as long as a year to encourage more to apply, he said.

Delta’s flying capacity at New York’s LaGuardia Airport has been cut by more than 90% this month, and by more than 80% at New York’s John F. Kennedy and Newark, New Jersey’s, Liberty Airport, Bastian said.

The airline lost its investment-grade status at S&P Global Ratings last month.

©2020 Bloomberg L.P

Air Zimbabwe to put workers on unpaid leave over coronavirus


Reuters April 10, 2020

HARARE, April 10 (Reuters) - Zimbabwe's state-owned airline will put workers on indefinite unpaid leave after revenue dried up with the new coronavirus outbreak virtually grounding global air travel, an internal notice to employees seen by Reuters said.

With $300 million of debt, Air Zimbabwe was already facing financial trouble before the outbreak of the virus.

The perennially loss-making national carrier said it would retain skeleton staff for adhoc operations and airworthiness compliance, adding that wages remained its biggest cost. Employees would, however, receive their April salaries.

"Some of us will be put on indefinite unpaid leave from 23 April 2020 until operations normalise," the notice said.

Air Zimbabwe spokesman Firstme Vitori confirmed the airline was putting workers on indefinite leave because there was no money to "fund financial obligations, including staff salaries".

Hotels across Zimbabwe have been forced to shut due to low tourist arrivals and after the government imposed a 21-day national lockdown to combat the spread of the coronavirus.

Air Zimbabwe has in the last decade cut its employee numbers from 1,000 to 232.

The airline, which has one plane in operation, suspended flights on March 26. (Reporting by MacDonald Dzirutwe; Editing by Kirsten Donovan)
CRYPTOCURRENCY CRIMINAL CAPITALISM
U.S. federal court unseals indictment against OneCoin pyramid scheme co-founder


Michael McSweeney The BlockApril 11, 2020


U.S. prosecutors indicted a key figure in the OneCoin digital currency pyramid scheme on wire fraud, securities fraud and money laundering charges, according to a newly-unsealed complaint.

Karl Sebastian Greenwood was indicted in February 2018, according to court documents. OneCoin, a now-infamous investment scam, was perhaps the most notable of a slew of digital currency-focused pyramid schemes to emerge in the past five years. Greenwood was apprehended in November of that year, according to a report by the Bangkok Post.

The indictment accuses Greenwood of conspiring to defraud would-be investors into buying OneCoin packages, which promoters claimed could then be used to "mine" OneCoins. As with many pyramid schemes, the goal of participants was to sell those packages and bring new participants into the scheme.

According to the court documents, such efforts brought in "over $1 billion of investors funds" between 2014 and January 2018.

As prosecutors wrote:
"...GREENWOOD, and others working on his behalf, made and caused to be made false statements and misrepresentations soliciting individuals throughout the world, including in the Southern District of New York, to invest in 'OneCoin' a purported cryptocurrency, and instructed individuals to transmit investment funds to OneCoin depository accounts in order to purchase OneCoin packages, thereby causing individuals to send interstate and international wires representing their OneCoin investments, and resulting in the receipt of over $1 billion of investor funds into OneCoin[-]related bank accounts."

As reported by BehindMLM.com, Greenwood's pretrial conference is scheduled for June 3.

Other figures, including ringleaders Ruja Ignatova and Konstantin Ignatov, have been indicted by U.S. officials, though Ignatova – the so-called "Cryptoqueen" remains at large. Ignatov was arrested in March 2018 at the time of his indictment.

“As alleged, these defendants created a multibillion-dollar 'cryptocurrency' company based completely on lies and deceit. They promised big returns and minimal risk, but, as alleged, this business was a pyramid scheme based on smoke and mirrors more than zeroes and ones," Manhattan U.S. Attorney Geoffrey S. Berman said at the time.

---30---


Banks Could Start Seizing Shale Assets



Irina Slav Oilprice.com April 10, 2020

U.S. banks are preparing to start seizing the assets of ailing shale oil companies, Reuters reported today, citing unnamed sources in the know, who said that the banks must take this dramatic step if they want to avoid losses on the loans they extended to the industry.

U.S. shale companies rely heavily on loans, and now that they are facing the perfect storm of slack demand and low oil prices—even after the tentative deal OPEC+ announced yesterday—the chances or survival for many of them are slim to nonexistent.

The situation is aggravated by the fact that new wells are falling short of expectations concerning yields. This made banks wary of extending more loans to the industry a few months ago before the worst hit. Now, with more than $200 billion in debt backed by their assets, many oil and gas companies in the shale patch are on the brink.

Reuters reports that several large players in the shale field have hired debt advisors, including Chesapeake Energy Corp, Denbury Resources, and Callon Petroleum. Meanwhile, Whiting Petroleum became the first oil company to file for bankruptcy protection, citing the “severe downturn.”

Others, including the supermajors, are slashing spending, cutting costs, and asking oilfield service providers for substantial discounts for their services.

Meanwhile, even the news that OPEC+ was ready to cut 10 million bpd in daily production did not do much for prices. Both Brent crude and West Texas Intermediate were down at the time of writing, with WTI at $22.76 a barrel, down by more than 9 percent. Part of the reason was that few believe these cuts will be enough, and another part is that not everyone in OPEC+ is on board with the cuts, with Mexico balking.

By Irina Slav for Oilprice.com



Fabled Singapore Oil Trader Appoints Advisers Amid Bank Squeeze
Alfred Cang, Serene Cheong and Joyce Koh Bloomberg April 10, 2020


(Bloomberg) -- Singapore oil trader Hin Leong Trading (Pte.) Ltd. has appointed advisers to help in talks with banks as some of them freeze credit lines to the firm, according to people with knowledge of the matter.

Bloomberg reported on Thursday that at least two lenders won’t issue new letters of credit to Hin Leong amid concerns over its ability to repay debt. The firm appointed advisers this week to help negotiate with banks for more time to resolve its finances, said the people, who asked not to be identified because the matter is private.

Nobody responded to calls or emails to the company seeking comment.

The privately-held company founded by legendary self-made Chinese tycoon Lim Oon Kuin could be the latest casualty of the crash in oil prices and a heightened caution among lenders to finance commodity trades.

Speculation over Hin Leong’s predicament is ricocheting around the tight-knit oil trading community in Singapore, one of the world’s most important oil markets and the biggest ship fueling hub. Before crude’s spectacular crash, it would have been almost unthinkable that such a major player in the market could be in such a position.

Hin Leong’s situation arises amid a torrid period for the Asian commodity trading industry, including multi-million dollar losses by some high profile Chinese and Japanese traders, and the collapse of Noble Group, one of the biggest names in the industry.

Hin Leong was established in 1963 and has grown into one of Asia’s largest suppliers of ship fuel, or bunkers. OK Lim, as the founder is known, built the company from a one-man-one-truck oil dealer to a regional powerhouse with assets including 130 vessels, with businesses across oil trading, terminal and storage, bunker supply and lubricants manufacturing, according to its website.

The company’s bunkering arm, Ocean Bunkering Services (Pte.) Ltd., was ranked the third-largest shipping fuel supplier in Singapore last year, according to the city-state’s Maritime and Port Authority.

Hin Leong’s financial accounts couldn’t be found on the website of Singapore’s accounting regulator. A brochure on its website, dated February 2014, said it had trading revenues of $14 billion.

In a rare interview in 2018, OK Lim’s son said Ocean Bunkering Services aimed to raise its monthly bunker fuel sales to as much as 1 million tons from 650,000 tons in January that year. Singapore’s monthly bunkering sales averaged around 4 million tons in the past five years.

Letters of credit are a critical financial lifeline for commodity traders, used as way of financing short-term trade. A bank issues the so-called L/C on behalf of the buyer as a guarantee of payment to the seller. Once the ds have exchanged hands, the buyer repagooys the lender.

©2020 Bloomberg L.P.

Leaked memo reveals some Princess Cruise and Holland America crew members will take pay cuts through June as the coronavirus sends shockwaves through the cruise industry

Mark Matousek, Business Insider•April 10, 2020
Holland America's Nieuw Amsterdam ship. Holland America Line

Holland America Line, Princess Cruises, Seabourn, and P&O Cruises Australia will cut the pay of some crew members in the coming months, according to a letter sent to crew members dated April 9.

Crew members have continued to be paid since Carnival Corp., the cruise lines' parent company, halted new cruises in March, the letter says.

It's unclear when the cruise lines' ships will return to service.

"During this financially disruptive time, we have made as few changes as possible, including paying our onboard teams as normally as possible even when revenue service has stopped," a Holland America Line representative said. "However, we must make some difficult short-term business decisions while protecting the long-term interests of our team members and our company."

Princess Cruises, Seabourn, and P&O Cruises Australia did not respond to a request for comment.

Some crew members from Holland America Line, Princess Cruises, Seabourn, and P&O Cruises Australia will take pay cuts in the coming months, according to a letter sent to crew members dated April 9. Business Insider viewed photos of the letter.

"Most of our ships are no longer serving guests. As a resulted, we must now shift to a staffing and compensation model for April, May, and June that balances the current economic and operation situation with the needs of our shipboard team members," said Susan Coskey, the senior vice president of human resources for Holland America Group, which includes Holland America Line, Princess Cruises, Seabourn, and P&O Australia. All Holland America Group crew members have continued to be paid since the group's parent company, Carnival Corp., halted operations in March, Coskey said in the letter.

Crew members whose contracts end on or before May 9 will receive their normal pay if it doesn't usually include tips from passengers. Those with contracts ending by May 9 whose pay tends to include tips will get the higher of the following two options: the minimum pay outlined in their contract or 70% of what they would have been expected to make between their base pay and tips.

All contracts scheduled to end on or after May 10 will now end on May 10, the letter says. Workers in that group will receive their scheduled pay through the day their contract was originally set to end or June 9, whichever is earlier. In addition, they will receive $500 or 50% of what they earn during the 30 days before their contract ends, adjusted for the number of days worked during that period, if the latter is greater than $500.

Some crew members may work past May 10 if their role is deemed necessary for the upkeep of their ship. Workers who are not in essential roles but remain on their ships after their contract ends will receive food, lodging, and medical care.

Coskey said Holland America Group does not yet know when crew members will receive new work assignments since it's unclear when the group's ships will return to service.

"Throughout this journey, you have shown your resilience and determination in the face of almost constant change and challenge, and we are deeply grateful," Coskey said. "Thank you again for your understanding throughout this unprecedented situation."

A Holland America Line representative said the compensation changes were necessary to preserve the cruise line's health.

"During this financially disruptive time, we have made as few changes as possible, including paying our onboard teams as normally as possible even when revenue service has stopped," the representative said. "However, we must make some difficult short-term business decisions while protecting the long-term interests of our team members and our company."

The cruise industry has been shut down since March after COVID-19 spread to hundreds of passengers and crew members on ships like the Diamond Princess, Costa Luminosa, and Zaandam, though there are still 114 ships carrying over 93,000 crew members in or close to US ports, according to the Centers for Disease Control and Prevention (CDC). Cruise companies had planned to resume new trips in May at the earliest, but a new order from the CDC could prevent cruise ships from sailing in US-controlled waters until July.

Amid the disruptions caused by COVID-19, a steep decline in revenue has threatened the cruise industry's financial health, causing the stock prices of major cruise companies like Carnival Corp., Royal Caribbean Cruises, and Norwegian Cruise Line Holdings to plummet as the companies tap credit lines or issue bonds to fulfill their cash needs. While analysts told Business Insider the cruise industry will eventually rebound, they said it's difficult to predict when that will happen.

Princess Cruises, Seabourn, and P&O Cruises Australia did not respond to a request for comment.

---30---
Coronavirus: The US clothing firms now making gowns and gloves

BBC April 12, 2020

The US, like other countries, is grappling with shortages of medical supplies, but shies away from central directives

In a normal year Michael Rubin's athletic apparel factory in Pennsylvania would be ramping up for the start of baseball season, churning out team uniforms and clothing to sell to fans. Instead his company, Fanatics, has remade itself into a gown and mask manufacturer for hospitals facing shortages of protective gear as they fight the coronavirus.

Fanatics isn't alone. Thousands of companies across the US have responded to pleas for help from hospitals facing shortages of critical health supplies.

Clothing companies like Gap and Hanes are making gowns and scrubs. Ford and General Motors are repurposing fans and batteries, typically used in cars, to make ventilators. Boeing and Apple are making face shields. Luxury brands, distilleries - even state prisoners - are producing hand sanitiser.

"We felt it was our responsibility to help pitch in," says Mr Rubin. Firms responding in what he calls this "dire time of need" aren't necessarily going to profit from the enterprise but they are proving a point: The private sector is famously good at responding nimbly and quickly to changing demands.

Fanatics used baseball uniform material to make non-surgical masks

'Supply chain 101'

The shortages in the US are are not unique, nor is the response from the private sector.

In the UK, engineering firm Dyson has designed a new ventilator; in France, Chanel is contributing masks; in Germany, Volkswagen and other firms are manufacturing protective equipment.

But the White House has been notably hands-off when it comes to establishing any co-ordinated, centralised response, says Nada Sanders, professor of supply chain management at Northeastern University. This has led to a free-for-all, as local governments and hospitals competed to buy products or find donations, scam artists emerged, and prices skyrocketed.

The US has allowed "pure capitalism to serve as an incentive" says Dr Sanders.

"Companies want to step up to the plate and so many are. I really applaud them, but I also find it even more frustrating because I see the chaos."

What are ventilators and why are they important?
Coronavirus: New York warns of major medical shortages
Coronavirus: Can we 3D-print our way out of the PPE shortage?

In the European Union, the shortages were caused by inadequate reserves of equipment, as coronavirus cases surged and shipments from overseas were delayed. But in the US, which has a national stockpile of supplies, including badly-needed ventilators, a slow federal response has added to the problem, says Prashant Yadav, a senior fellow at the Center for Global Development and a professor at INSEAD.

"Outcomes are pretty bad in both [Europe and America], but in one place they don't have large resources in a stockpile. They didn't have a large manufacturing base," he says. "Our decision-making wasn't working right or our coordinating mechanisms weren't working right."

Converting factories to make basic products like sanitiser or masks isn't necessarily that difficult or expensive. Mr Rubin's factory shipped its first masks within three days and now produces about 10,000 daily.

But getting companies to start making machines like ventilators - which have dozens of parts sourced globally - is far more complex and requires government intervention, says Dr Sanders.

While some states, including California, have voluntarily sent existing ventilators to virus hotspots like New York, Dr Sanders says a national response is needed, to ensure there is a clear inventory of what's on hand and the ability to shift resources to the places that need it most.

"This is supply chain 101 ... it's not like it's really that hard," she says. "The lack of coordinated national response is really infuriating."
'A national system'

Under pressure to act, President Donald Trump has targeted some companies with orders to produce items in high demand and banned exports of medical supplies. Federal health officials also announced a $50m deal with General Motors to produce 30,000 ventilators.

But for weeks Mr Trump resisted using the full extent of his authority to compel firms to produce equipment and prioritise deliveries.



Mr Trump has suggested a government report about shortages was politically motivated

"We're a country not based on nationalising our business," he said last month. "Call a person over in Venezuela. Ask them, how did nationalisation of their businesses work out? Not too well. The concept of nationalising our business is not a good concept."

New York Senator Chuck Schumer, a leading Democrat, last week called on the president to appoint a national 'czar' to oversee distribution and production. "The hunting and pecking isn't working," he told reporters.

It is not clear that the president will change tack.

Luckily in some places the private sector efforts are coming through. St Luke's University Health Network, which worked with Fanatics to design its masks, now has about 30 days worth of protective gear on hand, says vice president Chad Brisendine. Contributions from non-traditional suppliers account for "a quarter or more" of that.

"Between the external, local, non-traditional suppliers, plus the donations, that really helped us," Mr Brisendine says.

But the Pennsylvania hospital system has still been forced to introduce new cleaning procedures so it can reuse masks and other equipment more intensively, he adds.

Mr Brisendine says he's worried the wider needs are so great, even a stronger federal response wouldn't resolve the problems his health network now faces.

"I just wonder how fast they can move," he says. "When you need it, you needed it yesterday."

CNBC INTERVIEWS MARC PERONNE PRES OF UCFW

Grocery Workers Say Inconsiderate Shoppers Are Endangering Them In The Pandemic

Many people still aren't wearing masks or observing social-distancing protocol at the supermarket. 

Workers are afraid it will cost them their lives.


By Dave Jamieson, HuffPost US


The Centers for Disease Control and Prevention has issued a lot of guidance to the public about how to stay safe during the coronavirus pandemic. But as far as Aaron Squeo can tell, a lot of grocery shoppers haven’t gotten the memos.

Squeo works in the meat department of a Kroger supermarket in Michigan. He knows of several grocery workers who’ve tested positive for COVID-19 and one in his area who died. He worries that the behavior of some shoppers is putting people in unnecessary danger.

“When I’m stocking the meat counter and people are crowding around me … that’s not social distancing,” Squeo said Monday on a call with reporters arranged by his union, the United Food and Commercial Workers, which represents 900,000 grocery store employees.

Several other grocery workers on the call shared similar experiences in recent weeks as the number of coronavirus cases has shot up. As HuffPost reported Sunday, the UFCW estimates that around 30 of its members have died so far during the pandemic. The Washington Post reported that at least 41 grocery workers in the U.S. have passed away and thousands more have been infected.

With best practices changing and the rules varying from one locality to the next, the UFCW is asking that shoppers abide by a few basic rules to keep everyone inside busy stores safe during the pandemic. They even launched a ”Shop Smart″ campaign in hopes people will use common sense:

―Always wear a mask. The coronavirus can spread from one person to the next through coughing and sneezing. The CDC now recommends that people wear face coverings when out in public, and some localities are starting to legally require it in stores. Even so, many shoppers still aren’t wearing them, workers said.

“Please, for the sake of all our safety, wear a mask or a face covering when you go shopping in a grocery store,” said Janifer Suber, who works at a Vons store in California.

―Don’t leave that used mask in your shopping cart. It’s bad form to leave trash in a shopping cart in good times; it’s dangerous to do it during a pandemic. Workers reported having to constantly clean up used gloves, masks and sanitizing wipes left behind in carts, baskets and parking lots.

“We provide garbage cans. Take the extra time to walk over three or four feet,” said Gregg Finch, who works at a Stop & Shop in New York.

“I see a lot of gloves in the parking lot. I see them in shopping carts,” said Dusty Gearhard, who works at a Homeland Stores in Oklahoma. “You’re part of a larger group that we have to deal with every day. Now more than ever we need to work together to get through this.”
MORSE COLLECTION/GADO VIA GETTY IMAGES
A worker at a Stop & Shop store in New York.

―Don’t bring the whole clan shopping. The workers said they often see unnecessarily large groups shopping together at their stores, which makes it much harder to observe the six-feet distance between people recommended by the CDC.

Don’t bring the whole family out,” said Squeo.

Don’t bother workers with questions about out-of-stock items. Shoppers are pressing workers about items they can’t find on the shelves, like toilet paper. The reality is workers probably don’t know when that stuff will be back in stock, and the conversations put them in unnecessarily close contact with shoppers. In a survey done by the UFCW, nearly a third of workers said customers had treated them either somewhat or very poorly during the pandemic.

“We are constantly asked what specific items will be in stock. We want them to know we are all doing the best job we can,” Suber said. “We simply don’t know when items will come in.”

Don’t go looking for that gallon of milk that never expires. Gearhard said it frustrates him to see shoppers rooting around piles of frozen meat or touching all the milk jugs as they look for one with a better expiration date. It leaves far more germs behind than necessary.

“We’re asking customers ... to think about how they shop and how it impacts their health and ours,” he said.

Create a list and minimize trips. Suber said she has seen the same people coming back to the store multiple times on the same day because they forgot certain items.

“We really need customers to change how they shop,” she said.


―Give workers their six feet of space. In the UFCW’s survey, 85% of respondents said shoppers were not observing the CDC recommendations when inside stores.


“We’re being unnecessarily exposed,” said Gearhard. “We’d appreciate it if everyone could keep their social distance.”

RELATED...
Discarded gloves, crowded aisles: Major grocery worker union urges US shoppers to wear masks, change how they shop during the pandemic


PUBLISHED MON, APR 13 2020 Melissa Repko

KEY POINTS

One of the nation’s largest labor groups, United Food and Commercial Workers International Union, is asking customers to wear masks, limit trips to the stores and discard their own protective gear.

At least 30 people who belong to its union have died and about 3,000 are sick from Covid-19, said the union’s president, Marc Perrone.

The union is also calling on federal and state officials to mandate safety measures, such as calling on customers to cover their faces or wear masks.

On a phone call Monday, a handful of grocery workers from different parts of the country spoke about how they’ve feared for their safety and their coworkers’ safety, as they cope with a flood of shoppers during the pandemic.

A shopper and cashier both wear masks, gloves and the cashier also has on a plastic visor at the checkout station Pat’s Farms grocery store on March 31, 2020 in Merrick, New York.
Al Bello | Getty Images


One of the nation’s largest labor groups, United Food and Commercial Workers International Union, is urging customers to wear masks and gloves every time they go to the grocery store and change how they shop to protect the health of employees and one another during the coronavirus pandemic.

The need for change is urgent, said the union’s president, Marc Perrone. At least 30 people who belong to the union have died and about 3,000 are sick from Covid-19, he said. That doesn’t include workers at grocery stores, distribution centers or other food-related workplaces that are not unionized, such as Walmart, Amazon-owned Whole Foods and Trader Joe’s.

The union is also calling for federal and state officials, including the Centers for Disease Control and Prevention, to require grocery workers to wear personal protective equipment and call on customers to wear masks.

“This is not union versus non-union, nor is it about politics or party,” he said in a phone call on Monday. “This is about life or death. Workers are being exposed, and they are dying.”

The union represents 1.3 million workers who work at food-related and retail employers, including meatpacking plants and large grocery chains, such as Kroger, Safeway and Randalls. Perrone said the coronavirus pandemic is “the greatest health and safety crisis that America’s grocery and food workers have ever faced.”

Grocery and food workers — who often have low hourly wages and little to no health benefits — have continued to go to work, as many other Americans stay at home and limit their exposure to the virus. Many of the stores where they work have become more crowded and chaotic as customers stock up on items and grow frustrated by out-of-stock items, empty shelves or purchasing limits.

Safety concerns have inspired some workers, including Instacart contract workers and Amazon employees, to organize walkouts and circulate petitions to call for hazard pay and protective gear.

For grocery workers, Perrone said “careless customers are probably the biggest threat that we have right now.” He said there must be a cultural shift where Americans embrace wearing masks or at least covering their faces with a scarf.

“I know that we don’t normally think that we should have to go out in public with a mask on, but these aren’t normal times for any of us,” he said.

On a phone call Monday, five grocery workers who belong to the union and work in different stores across the U.S. spoke about their experiences. All of them said they’re worried about the high number of shoppers who don’t wear masks and don’t observe social distancing.

At a Vons grocery store in California, Janifer Suber said she and her colleagues have to pick up used gloves and masks that customers leave behind in shopping baskets, carts and parking lots. She said they see customers come multiple times the same day to get items they forgot or ask repeatedly when items will be back in stock.

“For as long as this pandemic lasts, we really need customers to change how they shop,” she said.

She encouraged customers to wear masks, bring a shopping list to limit trips and time in the store and throw away their own protective gear.

Aaron Squeo, who has worked in the meat department of a Kroger store in Michigan for 27 years, said he knows coworkers who have gotten sick — and one that has died from the coronavirus.

“We’re all scared,” he said. “We’re worried for ourselves and our family and our community. We don’t want to spread the virus, and it’s important for every customer — every customer — to do their part to make shopping safe for everybody.”

Another meat market employee, Dusty Gearhard, works at Homeland Stores in Oklahoma. He said he’s been concerned to see customers flip through or touch numerous food items, such as packages of bacon, as they choose which ones to buy.

“Customers need to shop more with their eyes instead of their hands,” he said.

He said some customers blame employees when they can’t find the item that they want.

“We’d appreciate if they just would have a little patience with us on that,” he said. “We’re all trying our best, and we want all the American people to appreciate how hard the work is — especially now.”




Coronavirus kills 30 food workers as shoppers ransack supermarkets

By Noah Manskar April 13, 2020

Shutterstock

More than two dozen US food industry workers have died from the coronavirus as scared shoppers plow through supermarkets with little regard for employees’ safety, it emerged on Monday.

The United Food and Commercial Workers labor union says at least 30 workers in the grocery, meatpacking and food-processing industries have perished from COVID-19 in recent weeks as they continue to trudge to work to help feed their fellow Americans.

Nearly 3,000 other food industry other workers have the virus or have been exposed to it, union president Marc Perrone said Monday.

Perrone said the number may be worse as UFCW’s count doesn’t include for non-union grocery stores such as Whole Foods and Trader Joe’s, which has reported at least one employee death so far.

Grocery workers say they feel particularly exposed because they have to face shoppers who litter stores with used masks and gloves while hectoring staff about product shortages.

“The fear that we feel here is absolutely real,” Queens Stop & Shop worker Gregg Finch told reporters Monday. “We worry about catching this virus and possibly taking it home to our loved ones. Unfortunately, we don’t have a choice.”

UFCW is pushing for protections, such as hazard pay, expanded sick leave and widespread coronavirus testing. It’s pushing states to designate grocery workers as first responders so they can have priority access to coronavirus testing.

The union also launched an ad campaign Monday urging shoppers to wear masks and gloves in stores and stay at least six feet away from workers. Many customers fail to wear masks and gloves while picking through the shelves — and those who do frequently toss their used protective gear in shopping carts, baskets and parking lots, according to workers.
“Our people have to go out there and pick up this stuff, and we don’t know what’s all over it. It’s dangerous,” said Aaron Squeo, who works in the meat department at a Kroger store in Roseville, Michigan.

Fears about the virus are almost universal among the union’s members, with 96 percent saying in a recent survey that they’re concerned about being exposed to it at work, Perrone said.

Some 85 percent of the 5,000 surveyed members said they’ve seen customers flouting social-distancing guidelines meant to prevent the virus from spreading, Perrone said. Another 62 percent say shoppers have blamed them for product shortages and 11 percent have had to call police over safety concerns, the survey found.

“Unless something changes quickly, more and more of these workers, both union and non-union, will become sick and get exposed and/or die,” Perrone said


‘Careless Customers’ Pose Biggest Threat to Workers, Union Says

By Matthew Boyle April 13, 2020

A thermal camera registers the temperature of a customer entering a supermarket in Duluth, Georgia on March 26. Photographer: Elijah Nouvelage/Bloomberg


The union representing the nation’s grocery-store workers is used to battling employers. Now, with supermarket staffers falling ill and dying from the coronavirus, it’s focused on the growing threat from customers.


Since the outbreak, 30 members of the UFCW -- which represents over 900,000 grocery workers -- have died and almost 3,000 have been impacted by the virus, Marc Perrone, the union’s international president, said Monday. With no nationwide policy in place regarding wearing masks while shopping at supermarkets, shelf stockers and cashiers risk getting infected on the job. More than eight out of ten workers surveyed by the UFCW said they’ve seen customers not practicing social distancing.

“There are definitely careless customers,” Perrone said on a call with reporters. “They are probably the biggest threat we have right now.”

Shoppers, some in masks and some not, wait to checkout at a Walmart in Uniondale, New York, on April 3, 2020.Photographer: Al Bello/Getty Images

Over the past month, the nation’s grocers have struggled to keep pace with unprecedented demand for food and other household essentials while simultaneously rolling out measures to keep their employees safe. Walmart Inc.Kroger Co. and other chains have installed plexiglass shields and one-way aisles, doled out masks and gloves to many workers and set limits on the number of customers allowed in at one time. Still, Perrone said those measures aren’t enough, and he’s appealed to both the Centers for Disease Control and Vice President Mike Pence over the past week to impose strict nationwide standards.

Some states and local governments, such as Los Angeles, Washington and New Jersey, now require customers to wear masks while shopping for food, but the patchwork of regulations has left many staffers feeling unsafe and exposed on the job, several of them said on the UFCW call. Two workers at a Chicago area Walmart have died from the virus, prompting a wrongful-death lawsuit from one of the worker’s families, while Kroger said four of its workers in the Michigan region have passed away.

“The fear that we feel is absolutely real,” Gregg Finch, a worker at a Stop & Shop supermarket in New York, said on the call. “We are asking everyone, understand the level of seriousness and help us keep each other safe. We do need to shop smarter.”

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