Tuesday, March 16, 2021


Colombian police quash illegal activities at Canadian miner’s operation

MINING.COM Staff Writer | March 16, 2021 | 

San Matias project. Image from Cordoba Minerals.

Canada’s Cordoba Minerals (TSXV: CDB) issued a statement noting that management was informed of an operation carried out by the Colombian National Police to shut down illegal gold mining activities and to improve regional security at the El Alacrán mine in the Puerto Libertador municipality.


El Alacrán deposit is part of the company’s San Matías copper-gold-silver project, which also includes satellite deposits at Montiel East, Montiel West and Costa Azul. The mine site is located in the northern Córdoba department.

According to the Vancouver-based miner, none of its staff members were on-site during the operation.

NONE OF CORDOBA MINERALS’ STAFF MEMBERS WERE ON-SITE DURING THE POLICE OPERATION

“The Colombian National Police have made an official statement in respect of the operation stating that this was part of a national initiative against illegal mining and in particular the illegal group Clan del Golfo, who fund their operations through illegal mining undertaken by communities in this part of the country,” the press brief reads.

“The Colombian National Police and the Police Against Illegal Mining act independently and take actions they consider necessary to maintain public order in the country.”

Cordoba Minerals said that now that the illegal miners were removed from the site, the company is liaising with federal and local authorities to determine when it can re-commence pre-feasibility study drilling at El Alacrán.
What countries will fight over when green energy dominates

Bloomberg News | March 16, 2021 

Image by mohamed Hassan from Pixabay

The Rand Corporation’s been designing war games with the Pentagon since the 1950s, modelling such hard-nosed security scenarios as a two-front US war with China and Russia. Now the think tank is turning its realpolitik tool kit to a question more often associated with environmental dreamers: How will clean energy change the world?


Rand is among the small but growing number of research organizations, universities and at least one European government that have started gaming out the gritty geopolitical implications of a globe dominated by green energy. It’s the latest sign that the once quaint idea of renewable energy displacing fossil fuels has gone mainstream.

Last year was a turning point. China, the world’s biggest polluter, finally joined the cascade of nations and companies setting target dates for carbon neutrality. The European Union for the first time generated more electricity from carbon-free sources than polluting ones. Joe Biden won the US presidency, bringing an ambitious climate agenda to the White House.

Addressing the United Nations Security Council last month, UK Prime Minister Boris Johnson ridiculed those who still think of climate change as “green stuff from a bunch of tree-hugging tofu munchers,” unsuited to serious diplomacy.



Some experts even predict that the end of an era defined by uneven access to fossil fuel deposits will produce a security dividend, similar to the one that followed the end of the Cold War. After all, a latter-day Saddam Hussein would have little reason to invade Kuwait to seize its solar parks, as he did in 1990 for its oil wells, because there would no longer be anything special about Kuwait’s patch of desert. It would be cheaper to buy panels to put on his own.

“ANYONE CAN NOW BECOME AN ENERGY PLAYER, THAT IS THE NATURE OF RENEWABLE ENERGY’’
Former Iceland President Olafur Ragnar Grimsson

“Anyone can now become an energy player, that is the nature of renewable energy,’’ says former Iceland President Olafur Ragnar Grimsson, who chaired an international commission on the geopolitics of the energy transition. Grimsson has already seen the green future. Iceland’s energy mix is 85% renewable, and all its electricity is generated from clean sources. The last time his island nation saw conflict with another country over resources, it was about fish.

“You need a new geopolitical model, you cannot simply put renewables into the old coal and oil model,” Grimsson says.

Until renewable dominance is reached, though, oil could have a long and destructive tail. For about three centuries, access to fossil fuels has shaped the rise and fall of great powers. Plentiful, well-located coal mines helped fire Britain’s industrial revolution and the expansion of its empire. Oil and gas fueled the former Soviet Union’s military power and shaped “the American century,” including US alliances and fleet deployments.

“We’re not even close to a world dominated by renewables,’’ says Andreas Goldthau, who heads a project at German’s University of Erfurt that seeks to figure out the systemic impacts of the shift to clean energy.



Changing such a fundamental driver of the global pecking order could have multiple consequences. Vladimir Putin might struggle to sustain Russia’s rise as an “energy superpower.” An implosion of the US shale industry, combined with China’s dominance in renewables manufacturing, could define the 21st century’s great superpower contest. The rationale for American alliances and military bases in the Middle East would weaken. A sudden loss of oil revenues could trigger Arab Spring-style revolts against the most brittle petrostate autocracies.

The one thing we know about transitions, Goldthau says, is that “they are never, never linear.’’ Think of the post-Cold War Yugoslav conflicts, or the shift away from planned economies that the former communist bloc began in the late 1980s. Many ex-republics, from Ukraine to Turkmenistan, remain in turmoil or stalled well short of market democracy 30 years later.

Nor do transitions necessarily end with a neatly tied bow. The Canadian scientist Vaclav Smil has mapped out coal’s fall from 95% of primary energy use in 1900, to just 26% a century later. Yet in absolute terms, global consumption rose from an estimated 800-million tons a year in 1900 to about 5.5-billion tons today. Though the same might not happen to oil, the fuel is likely to burn much longer than most climate scientists would prefer.



It’s hard to see a smooth, rapid energy transition taking place in the current competitive and nationalistic environment, says Eirik Waerness, chief economist of Norway’s state-owned energy giant Equinor ASA. He took part in Grimsson’s commission, and generally agrees with its optimistic conclusions. “For the energy transition to happen fully, we probably need a relatively benign geopolitical climate,” Waerness says. “There is to some extent a virtuous circle we have to create here.”

While the sources of clean energy are available to everyone, the battle will be over who profits from the products used to harness them. Solar panels, wind turbines and batteries will be in such demand that countries are already jostling to make sure they get their share of the pie. Many will get left behind.

About 60% of solar panels are manufactured by Chinese companies, a level of market influence the Organization of Petroleum Exporting Countries can only dream of when it comes to oil. That creates a big trade advantage, but not one President Xi Jinping can easily leverage for geopolitical ends.

“What are you worried about? You buy it, you run it and once you have what you have they can’t take it away from you,” says Karen Smith Stegen, a professor of political science at Jacobs University in Bremen, Germany, who has examined the potential of 165 countries to emerge from the transition as political winners and losers.

Global inequalities and rivalries will instead likely center on access to technology and finance, standard setting and control of key raw materials. China controls more than 90% of some of the rare earth metals needed for electric vehicles and offshore wind turbines. It already used that monopoly power once, cutting off Japan’s supply after a 2010 clash near islands both nations claim to own. Japan has since reduced the share of its rare earth imports that come from China by more than a third to reduce its exposure.

In November, Johnson’s UK will host the COP26 climate summit in Glasgow, Scotland, where countries will negotiate the rules for the road ahead. Leaders want to make sure everyone else is doing their fair share to cut emissions, and that their countries don’t lose out.

That fear could lead to what German economist Hans-Werner Sinn has called the “green paradox.” He argues the transition could prompt oil producers—especially those with high extraction costs or shallow reserves—to start pumping as fast as they can while demand lasts. The increased supply would boost carbon emissions and also lower the price of crude, making it more competitive with renewables and slowing the move to cleaner energy.

Cheap oil could also decimate the budgets of fragile regimes before they have time to find other sources of revenue. A February study by UK think tank Carbon Tracker found that 40 fossil-fuel dependent governments would suffer an average 51% drop in oil and gas revenues if global climate targets are met. That could destabilize governments and leave the likes of Nigeria or Iraq unable to afford security to deal with threats from terrorist organizations such as Boko Haram and Islamic State.



A report last month by the European Council on Foreign Relations concluded that rich countries will have to help plug the financial holes. The EU’s Green Deal, in particular, it said could have as great an effect on regional geopolitics as on the Earth’s climate. The bloc produces less than 10% of global CO₂ emissions, but neighbors such as Algeria, Azerbaijan, Russia and Turkey depend on its market to buy a large share of their exports. Many of these are carbon intensive and vulnerable to the EU’s planned carbon border tax.

And there’s no guarantee that making nations more energy self-sufficient will reduce conflict. Oil is the most actively traded commodity on the planet, and any steep decline in demand would reduce those interactions. “What we know is trade is a good thing,” says Goldthau at the University of Erfurt. “When states are interdependent they have a lower appetite for conflict.”

Back at Rand, senior policy researcher Benjamin Preston has divided the world into three categories. The first consists of countries such as Iceland, which already made the transition and have little more at stake. The second are the export-dependent petrostates that have most to lose.

The third and least-studied cohort is the array of countries in between that are both producers and consumers of fossil fuels. The temptation for these hybrid cases will be to decarbonize their own economies, while maximizing revenue from exports of oil, gas and coal, Preston says. That’s a wild card with potential to impact both international politics and the duration of the transition.

Take China, which has installed more solar capacity than the rest of the world combined, but is also exporting even more coal-fired generation capacity. In one case, it literally dismantled an aging plant in Hunan province to reconstruct in Cambodia. Australia, another solar success story, recently opened a new coal mine to supply India, and greenlit the development of another $1-billion facility aimed at the Asian market.

The US, meanwhile, is hardly shutting down the fracking industry that for more than a decade has boosted its economy. Meghan O’Sullivan, director of Harvard’s geopolitics of energy initiative, has argued that shale also gives the US significant foreign policy freedom. The added supply reduced potential for blowback from oil-price effects when America levied sanctions against Iran, blocking its oil from the global market.

As renewables expand, jobs and revenues in the US and other hybrid nations will become increasingly dependent on decisions that other countries make about whether to go on importing their fossil fuels, according to Rand’s Preston. That’s unlikely to fast-track a more peaceful renewable future. The trick, he says, will be to “enable safe landings for all the countries that have this kind of dependency on existing fossil fuels, but without shutting down the transition altogether.”

(By Marc Champion, with assistance from Akshat Rathi and Laura Millan Lombrana)
McEwen’s Mexico operations suspended due to blockade

MINING.COM Staff Writer | March 15, 2021 |

El Gallo mine in Mexico. Image from McEwen Mining.

McEwen Mining Inc. (NYSE: MUX) (TSX: MUX) reported on Monday that its El Gallo project in Mexico has been temporarily suspended due to an illegal blockade of the main access to the property by members of nearby communities.


According to McEwen, certain individuals involved in the blockade believe that the annual payments and infrastructure improvements made to the local communities should increase significantly.

“El Gallo has operated harmoniously with the local communities since mining started in 2012, having demonstrated a long-standing track record of supporting local communities,” the company said in a statement, adding that “in this context, the current situation is surprising.”

The site remains minimally staffed to maintain appropriate safety and security, and the environmental systems. The company is currently negotiating for a peaceful resolution to the issues, it said.

The El Gallo mine, located in Mexico’s Sinaloa state, has been residual heap leaching since Q3 2018 and is expected to contribute 3-4% to the company’s gold equivalent production in 2021
PDAC: Canada poised to become global leader in EV manufacturing – minister of industry

Northern Miner Staff | March 10, 2021 |


General Motors, Ford, and Stellantis have announced plans to manufacture electric vehicles in Canada in the coming years. (Image: GM ultium battery – GM)

Canada is uniquely positioned to become a “global leader in electric vehicle manufacturing,” says Francois-Philippe Champagne, Canada’s Minister of Innovation, Science and Industry, in a fireside chat with Invest in Canada’s CEO Ian McKay at this year’s PDAC.


As countries worldwide begin to electrify their transportation systems, Canada offers unique advantages, the minister said. “Canada offers renewably generated electricity, a skilled workforce, a stable and predictable jurisdiction to operate in, the rule of law – a commodity very much in demand these days – and an abundance of the critical minerals needed for the batteries that power electric vehicles.”

He continued, the “mines to mobility” approach adopted in Canada means “greening” the entire value chain, including mineral extraction, the chemistry involved in processing minerals, battery production, vehicle assembly, and the end-of-life recycling of batteries.

“People are now placing more value on the supply chains, which are moving from global to the regional and shifting from efficiency for resiliency,” Champagne said. “Canada offers enormous opportunities not just for auto manufactures but the whole ecosystem, with significant investment being made by auto manufacturers and the Canadian government.”

In the past six months, he noted, General Motors, Ford, and Stellantis have announced plans to manufacture electric vehicles in Canada in the coming years. Over the past couple of years, he said, about $6 billion has already been invested by auto companies in zero-emissions or low-emission vehicles in Canada.

CANADA ALSO HAS SIGNIFICANT ADVANTAGES WHEN IT COMES TO INVESTMENT OPPORTUNITIES, CHAMPAGNE SAID

Last December, the Canadian government also announced that it would invest $3 billion over five years through the Net Zero Accelerator fund. Delivered via the Strategic Innovation Fund, the initiative will drive investment into large emission reducing and job-creating projects across Canada.

The fund will support the development of clean technology solutions across all industries; support clean technology development in Canada’s aerospace and automobile manufacturing areas; and support the development of Canadian battery innovation and industrial ecosystem. All of which build on Canada’s natural resources and leading experts to develop an end-to-end battery ecosystem in Canada.

Champagne said Canada offers enormous opportunities for investment across the entire value chain for the mining industry, from “green mining to green recycling and everything in between.”

Canada also has significant advantages when it comes to investment opportunities, Champagne said. “Canada has a new free trade agreement [North American Free Trade Agreement] with the U.S. and Mexico, which means that companies who open up operations here have access to supply chains and customers across North America.”

Canada trades about $2 billion a day with the U.S., more than the U.S. trades with China, Japan, and the United Kingdom combined, he said. About eight million jobs in the U.S. are dependent on trade with Canada.

The Automotive Products Trade Agreement of 1965, better known as the Canada-U.S. Auto Pact, has led to the integration of supply chains that move parts across the border, often several times, before they end-up in finished products, Champagne noted.

“People have seen how resilient this model is, particularly in the automotive industry, which has created good quality jobs on both sides of the border,” he said.

The Comprehensive Economic Trade Agreement between Canada and the European Union, he added, also provides access for Canadian-based companies to over 500 million people, one of the largest consumer markets in the world.

A free trade agreement (the Comprehensive and Progressive Agreement for Trans-Pacific Partnership) between Canada and ten countries in the Asia-Pacific, including Australia and New Zealand, offers another huge market for Canadian companies.

Champagne noted that Canada is also the only G7 country to have free trade agreements with all the other G7 countries.

“We are uniquely positioned as a place to trade, where companies can trade freely, have the security of supplies, and have access to over 1.5 billion customers,” he said. “When the rest of the world looks so turbulent, Canada offers a beacon of stability where investors want to invest.”

Invest Canada’s McKay noted that from 2017-19 foreign direct investment in Canada increased by 84% and that Canada has also been less impacted by the Covid-19 pandemic than many of its competitors.

Canada can also take advantage of the growing importance of environment, social and governance (ESG), McKay said, with many mining companies now investing in jurisdictions with robust ESG protocols.

“This [ESG] is what consumers want and what is driving investment in the mining sector as it becomes core to the investment decisions made by big investment funds as well as company shareholders,” Champagne said.

Canada comes out “pretty much top” of the list of countries when it comes to offering an ESG framework for companies to operate in, he added. “Whether it’s labour standards, corporate social responsibility, or engagement with First Nation peoples, companies operating in Canada are making a positive difference not only for their shareholders but the communities in which they work.”

(This article first appeared in The Northern Miner)
Canada’s opportunity to be an EV world leader

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© Provided by Financial Post Canada could have a bright future in the EV space, says Brian Kingston, President and CEO of the Canadian Vehicle Manufacturers’ Association.

Brian Kingston, President and CEO of the Canadian Vehicle Manufacturers’ Association, talks to Financial Post’s Larysa Harapyn about Canada’s opportunity to be an EV world leader.

Canada, Germany sign green-energy deal in bid to power fledgling hydrogen sectors


WE DON'T MAKE GREEN HYDROGEN WE MAKE BLUE HYDROGEN  FROM NATURAL GAS

OTTAWA — Canada and Germany have signed an agreement to team up on green energy innovation and trade, with an eye to hydrogen as the market for the low-carbon fuel heats up

.
© Provided by The Canadian Press

Signed today by the two countries' energy ministers, it outlines a plan to co-operate on energy policy and research as both strive to reach the goal of net-zero emissions by 2050.

Natural Resources Minister Seamus O'Regan said Quebec and his home province of Newfoundland and Labrador are particularly well poised to start generating so-called "green hydrogen," which burns cleanly and can be produced using wind and solar power.

O'Regan stressed the need to retrain workers in regions with economies long reliant on struggling fossil fuel industries, saying the transition could be "messy."

"It often makes people on both sides of the political spectrum — either side — unhappy," he said in a virtual signing ceremony with Peter Altmaier, Germany's minister of economic affairs and energy.

"Oil will be with us for some time, and it will continue to be a part of the Canadian economy, without question," O'Regan said.

Liquefied natural gas could serve as a handy "bridge fuel" to cross over into green-energy territory, he added, with Germany aiming to integrate LNG imports as well as hydrogen production into its own energy strategy.

The two countries might not see fully eye to eye on hydrogen, with Canada focusing recently on so-called "blue hydrogen."

The fuel is typically derived from natural gas or other fossil fuels and coupled with carbon-capture technology to reduce emissions, making it more politically viable in western Canadian provinces that boast abundant natural gas reserves.


This report by The Canadian Press was first published March 16, 2021.

The Canadian Press


Hydrogen is currently the only solution to decarbonize some industries, RWE exec says
Anmar Frangoul CNBC

The International Energy Agency describes hydrogen as a "versatile energy carrier."

In recent years, a number of major industrial firms have announced plans to integrate "green" hydrogen into their operations.
© Provided by CNBC RWE headquarters in Essen, Germany.

The incoming CEO of German utility RWE stressed on Tuesday the important role hydrogen could play in the decarbonization of energy intensive industries.

Speaking to CNBC's Joumanna Bercetche, Markus Krebber — who is currently RWE's chief financial officer — described hydrogen as "definitely one of our long-term growth areas."

"What makes us so optimistic is that, currently, hydrogen is the only technical solution to decarbonize parts of … energy intensive industry, aviation, maritime, but also heavy-duty transportation," Krebber said, adding that his company was "very well placed to play a very relevant role."

Described by the International Energy Agency as a "versatile energy carrier," hydrogen has a diverse range of applications and can be deployed in sectors such as industry and transport.

Hydrogen can be produced in a number of ways. One method includes using electrolysis, with an electric current splitting water into oxygen and hydrogen.

If the electricity used in the process comes from a renewable source such as wind or solar then some describe it as "green" or "renewable" hydrogen.

In recent years, a number of major industrial firms have announced plans to integrate green hydrogen into their operations.

In addition, major economies such as the European Union have laid out plans to install at least 40 gigawatts (GW) of renewable hydrogen electrolyzers by 2030.

Krebber caveated it would be some years until RWE's first significant investment and profit contribution from its hydrogen business.

He went on to explain how RWE was, together with the government, discussing the regulatory framework required to "kickstart" what he described as "the evolving hydrogen economy."

"We produce green electricity, we can store (and) transport hydrogen, we can offer customers offtake solutions," he said.

On Tuesday, Essen-headquartered RWE said that in 2020 its adjusted earnings before interest, taxes, depreciation and amortization hit 3.2 billion euros ($3.81 billion).

By the end of next year it wants to increase its wind and solar capacity to 13 GW, up from more than 9 GW today. The company says it's already involved "in some 30 hydrogen projects." Shares of RWE slipped 1.5% by the close on Tuesday.


Australian mining co. eyes Canadian nickel and copper


© Provided by Driving.ca A nickel mine in Australia. BHP expects nickel and copper demand to surge over increasing demand for electric vehicles.


Australia’s BHP Group Ltd. is moving its exploration headquarters for nickel and copper — two metals expected to see increased future demand because of electric vehicle industry growth — to Toronto.

The company’s announcement Wednesday comes after a BHP subsidiary Rio Algom Ltd. struck a partnership in August with Canadian junior Midland Exploration Inc. to fund nickel exploration in northern Quebec.

The company has also been exploring for copper in Canada, on and off for years, Laura Tyler, BHP’s chief technical officer, told the Financial Post. But as climate change alters global commodity consumption patterns, she said nickel and copper demand are set to surge, leading the company to reevaluate where to put its people and resources.\

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“We looked at Toronto, and we said, ‘you know what? That still remains one of the hotspots for (mineral) exploration, for juniors, for the innovation that we see in exploration,’” said Tyler.

BHP, considered one of, if not the largest mining company in the world, produces iron ore, copper, coal and petroleum with US$42.9 billion in revenue in 2020. Copper accounted US$10.6 billion of that, the second largest revenue-generator in its portfolio, with mines in Chile and Peru; it also produces nickel in western Australia, though it remains a small part of its business.

Its head office for copper and nickel exploration was previously located in Santiago, Chile, and BHP intends to keep personnel there, as well as in Arizona, where it also has operations.

Tyler said the company is planning to put about 25 people in its exploration team in Toronto, and a separate business development team to make deals with junior exploration companies, though she did not disclose budgets.

“We’re not looking to just go out and buy everybody,” Tyler said, explaining the company is looking for collaborations.

Under its deal with Rosemere, Que.-based Midland Exploration announced this past summer, its subsidiary Rio Algom will fund about $1.4 million of exploration in Nunavik, which comprises roughly the northern third of Quebec, which has traditionally been inhabited by Indigenous communities.

Both copper and nickel are essential components of lithium-ion batteries found in electric vehicles, as well as various other devices such as smartphones and computers. But the sheer size of an electric vehicle battery means that as the industry grows, demand for both metals will undergo a steep change.

Vanessa Davidson, director of base metals research at the market information firm CRU Group, gave a presentation at the PDAC conference on Monday, in which she estimated copper demand used in electric vehicles could roughly triple by 2030.

In one chart, Davidson estimated that global copper consumption could increase from about 22.4 megatonnes in 2020 to 27.3 megatonnes by 2030 — with electric vehicles and renewables energy expansion driving 80 per cent of the growth.

She also wrote that, “decelerating mine growth leads to large supply gap longer term.”


Nickel exploration, meanwhile, has risen after a decade of rangebound pricing, in which Indonesia accounted for most of the new global supply through construction of a series of mines that produce nickel pig iron, derived from different ore than traditional Western nickel.

Today, nickel pig iron has grown from an essentially insignificant percentage of global nickel supply in 2006 to 45 per cent of total supply, according to a presentation by Jim Lennon, an analyst at Macquarie Capital Ltd.

While batteries account for just seven per cent of nickel usage today, compared to stainless steel which accounts for 70 per cent, Lennon’s presentation estimates that batteries will be “the largest growth driver over the decades.” The amount of nickel per car could grow from 20 kilograms to 50 kilograms, as automakers produce bigger batteries to increase range, he wrote.

Mark Selby, chief executive of Canada Nickel Co., which is developing a nickel resource outside Timmins, Ont., said the market conditions and mood around nickel have completely transformed in the past 18 months, as the price per pound shot up to about US$7.50, having been stuck between US$4 and US$6 per pound for years.

Since last September, his company has raised roughly $25 million and struck a deal to potentially use facilities currently owned by Glencore Canada Corp. as it seeks to demonstrate the viability of its project and eventually raise money to build a mine.

“Western automakers are going to be looking for alternative sources for nickel,” said Selby, “and that’s really spurred on a wave of new projects.”

In moving its nickel and copper exploration head office to Toronto, BHP joins two other large global mining firms, Switzerland’s Glencore AG and Brazil’s Vale SA, which already have large copper and nickel operations in Canada.

Tyler said the nickel exploration in Canada really only started six months ago following a board decision to reinvest in the metal based on the expected increased demand as the world transitions to a low-carbon economy and uses more batteries in electric vehicles and other technology.

“It’s been a quantum shift,” she said, about the growing battery demand, “and we see it as a long term shift.”

Financial Post

KameraOne

Woman rescues frozen owl from Russian highway

Duration: 00:52 

A good Samaritan saved a beautiful owl that had fallen asleep in the middle of a highway in freezing temperatures. The heartwarming moment was captured near the city of Penza in western Russia



AUSTRALIA
CPSU says outsourcing is resulting in a 'substandard' APS IT capability
Asha Barbaschow 



The Community and Public Sector Union (CPSU) believes that decades of IT "under investment" and outsourcing has resulted in substandard IT capability at one government agency, while shared services arrangements at two others have caused ripple effects on staff as well as customers.
© ZDNet Innovative idea in the hand of businessman.

Making six submissions to the Finance and Public Administration References Committee and its inquiry into the current capability of the Australian Public Service (APS), the CPSU singled out Services Australia, the National Disability Insurance Agency (NDIA), and the Department of Veterans Affairs (DVA).

According to the union, Services Australia "engaged" 2,277 APS employees within its Technology Services branch, which represents approximately 7.3% of Services Australia's APS workforce, including one IT apprentice and 11 IT cadets, as of October 2020.

It said [PDF] 50% of 700-800 IT staff are contractors in the Brisbane delivery centre, 50% of 1,300 IT staff are contractors in the Canberra delivery centre, and 45% of 700 IT staff are contractors in the Adelaide delivery centre.

Additionally, most IT project managers are contractors in the delivery centres and "scrum masters" are mostly contractors, with CPSU noting there are some teams that are almost 100% contractors.

CPSU said its IT staff members report that outsourcing IT results in limited knowledge of internal systems and often long turnarounds to correct customer/staff issues.

"The agency appears to have lost sight of the benefits of in-house ICT development. There is a lack of career paths for skilled ICT professionals and this is hamstrung by an APS wide bargaining policy that limits enhancing APS conditions to attract the best and brightest to the APS, along with the staffing cap," CPSU declared.

"Members also advise that skilled APS ICT staff are leaving because they have no career anymore in Services Australia. This approach by the agency has meant that many staff are seeking jobs elsewhere, including in other APS agencies."

The NDIA, CPSU said [PDF], until late 2020 relied on Services Australia for its IT support. It has since stood up an internal IT team. CPSU said the current internal service rollout for the NDIA is still in transition, and often acts as an intermediary between the NDIA and Services Australia.

The NDIA in December 2019 went to tender for a cloud platform to help with the delivery of the National Disability Insurance Scheme moving off the Services Australia-run Salesforce CRM to its new ACE system. The CPSU said the NDIA is still reliant on the CRM and the CRM is very reliant on Services Australia infrastructure.

"Such delays add extra burden to an already under-resourced service delivery framework," CPSU said.

It also called out the impacts of a lacking technology capability as hindering workers with a disability.

"The agency aims to have at least 15% of its workforce identifying with having a disability. Unfortunately, NDIA workers with a disability feel that the agency's ICT services is one of many areas in which the organisation continues to fail them," it said.

CPSU said the excessively high use of labour hire in the NDIA has also caused hardship and impacted negatively on organisational capability.

The outsourcing of IT infrastructure and software to a shared services arrangement with the Department of Human Services and now Services Australia has also negatively affected veteran services, CPSU said [PDF].

It has asked the government to review the shared services arrangement and bring DVA's IT functions back in-house.

In 2019-2020, DVA spent AU$36.6 million on its shared services arrangement and AU$9.2 million on information technology and communication. CPSU said despite changing the way veterans can make a claim, processing staff are still manually extracting data from the backend.

"This is contributing to the delays in processing veterans' claims," it declared.


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