X platform suffers second major outage in week affecting thousands globally
The social media platform X (formerly Twitter) experienced widespread disruption on January 16, affecting tens of thousands of users, marking the second significant outage within one week, with Cloudflare infrastructure issues implicated in the service failure.
Web and app users reported x not working across several markets. Some could not sign in. Users in the UK reported seeing Cloudflare outage messages. Downdetector confirmed issues with both the app and the website.
The outage prevented users from viewing timelines or posting content, whilst xAI's Grok chatbot, integrated into the platform, also became inaccessible during the disruption. Users attempting to reach the site received Cloudflare error messages indicating server connectivity problems.
The platform experienced a similar outage on January 13, lasting several hours, with users reporting intermittent access issues across multiple regions, including the United States, the United Kingdom and India. Reports at that time exceeded 7,000 incidents during peak disruption periods.
Cloudflare, which provides content delivery and cybersecurity infrastructure services to X, showed concurrent problem reports suggesting the infrastructure provider played a role in the service interruption. The company has not issued statements explaining the technical cause of either outage.
X has faced multiple outages throughout 2025, including a March incident generating 1.6mn Downdetector reports and November disruptions linked to Cloudflare configuration errors affecting multiple major websites.
The platform implemented restrictions this week, preventing Grok from generating images of real people in revealing clothing, following widespread criticism.
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