Monday, October 27, 2025

 

Small group of users drive invasive species awareness on social media



A new study co-authored by a scientist at Penn State analyzed over half a million tweets to understand how the public talks about invasive species — and which accounts are driving the conversation



Penn State





UNIVERSITY PARK, Pa. — In the age of social media, the battle against invasive species in nature is increasingly unfolding online. A new study analyzing over 500,000 tweets posted between 2006 and 2021 examines public discourse around invasive species on the social media platform Twitter, which became X in 2023.

The study by an international team of researchers, including an ecologist at Penn State, was recently published in the journal Ecology & Society. The team found that mammals, especially urban pests like cats, pigs and squirrels, dominated online conversation with aquatic habitats and island ecosystems as frequent backdrops for viral posts.

Deah Lieurance, assistant professor of invasive species biology and management at Penn State and co-author on the study, explained that biological invasions have cost the North American economy $1.26 trillion over the past 50 years, so managing invasive species is vital for both ecosystems and the economy.

"Invasive species management isn't only a scientific challenge, it's a social one," she said. "We have to understand what the public conversation is — and it's not just the message; it's the messenger that counts."

The study found that just 1% of users were responsible for 60% of retweeted content. Among the most influential voices were not only scientists and conservation groups, but also celebrities, politicians and activist accounts. Posts by figures like YouTuber Logan Paul and former Senator Al Franken sparked massive engagement around lionfish and Asian carp, respectively.

"This concentration of influence is significant," said Susan Canavan, lead author on the study and honorary researcher with the College of Science and Engineering at University of Galway. "A small number of voices shape how millions of people understand invasive species."

She explained that the patterns the team found have important implications for conservation communication and policy.

"We had a unique opportunity with Twitter's free academic access to understand what drives public attention to invasive species at a scale that had not been done before and where the gaps lie relative to scientific priorities,” Canavan said.

The researchers used advanced text-mining techniques to analyze hundreds of thousands of tweets containing the term “invasive species” to identify trending topics, influential users and geographic hotspots. Florida and the Great Lakes emerged as key regions of concern and hashtags like #ProtectCleanWater and #InvasiveSpeciesWeek helped rally support for management efforts.

The study found that cats topped the list of most-mentioned species. Despite being beloved pets, cats have contributed to 63 species extinctions globally and kill over a billion birds annually in the United States alone, Canavan explained. Pigs, dogs, squirrels, goats, rats and horses were also frequently mentioned in tweets.

"It turns out that mammals like cats, pigs and squirrels dominate online discussions about invasive species, even though plants and insects are often the bigger ecological threat," Lieurance said. "That tells us a lot about where public attention is focused."

This focus reflects what ecologists term "plant blindness,” Canavan explained. Despite plants comprising 57% of endangered species and an invasive plants can be highly destructive, they received disproportionately limited attention in online discourse. Plants generate less than 4% of conservation funding, a disparity that social media patterns both reflect and potentially reinforce.

"Some of our most damaging invasive species are plants, but they don't capture public imagination the way animals do," she said. "When invasive plants are invisible in public discourse, building support for their management becomes exponentially more difficult."

The researchers also analysed how news outlets shape public conversation around invasive species online. Articles from The New York Times and CBS News proposing edible solutions to invasive species — like turning lionfish and feral hogs into dinner — triggered spikes in online engagement. Use of vibrant language also played a role in engagement.

"One article described tsunami debris as a 'dirty needle' injecting invasive species into our ecosystem," Lieurance said. "That kind of imagery sticks."

The researchers made the case that social media remains a vital tool for conservation. By understanding what captures public attention, scientists and policymakers can better align their strategies with societal concerns.

"If we want to manage invasive species effectively, we need to understand how people talk about them and who's shaping that conversation," Canavan said.

She added that their research quantifies previously anecdotal observations about which species and narratives resonate with non-specialist audiences — and losing access to this data could leave scientists blind to public perceptions in the future. 

“Thankfully there are other platforms that are proving to be a strong alternative to Twitter, with a growing and active community of scientists joining every day,” Lieurance said. “These platforms have attracted researchers seeking a more collegial space for scientific communication and their data capabilities can facilitate similar research moving forward."

Other authors on the paper are Pavel Pipek, Petr Pyšek, Ivan Jarić and Ana Novoa of the Czech Academy of Sciences; Kim Canavan of Rhodes University and University of the Free State; Kevin Healy of the University of Galway; Zarah Pattison of the University of Stirling; and Emily A. Stevenson of Newcastle University. The Czech Science Foundation funded this research.

 

Text-based system speeds up hospital discharges to long-term care




Cornell University





ITHACA, N.Y. – Every day, millions of people are discharged after extended hospital stays, but matching these patients with appropriate care facilities can be arduous, often reliant on months-old, inaccurate data.

Now, a text message-based, hybrid computer-human system that regularly updates both patients’ and care facilities’ availability statuses, developed by a Cornell doctoral student, is smoothing that time-consuming process. The system was tested at a hospital in Hawaii for 14 months, beginning in early 2022, and helped place nearly 50 patients in care facilities.

In fact, the system worked so well, the hospital is still using it.

“I worked closely with the people who had the problem, one on one, and not just, ‘Here’s a technology, maybe it’ll help you.’ It was a more tailored approach, and that helped us get off the ground faster,” said Vince Bartle, doctoral student in the field of information science at Cornell Tech and lead author of “Faster Information for Effective Long-Term Discharge: A Field Study in Adult Foster Care,” originally published on May 2 in Proceedings of the Association of Computing Machinery on Human-Computer Interaction.

The work won a Best Paper award at the ACM SIGCHI Conference on Computer-Supported Cooperative Work and Social Computing, Oct. 18-22 in Bergen, Norway. Bartle had another paper on his system, regarding preferences and incentives for placing long-term patients, that received Impact recognition at the conference.

Senior authors are Nicola Dell, associate professor of information science at Cornell Tech, the Jacobs Technion-Cornell Institute and the Cornell Ann S. Bowers College of Computing and Information Science; and Nikhil Garg, assistant professor of operations research and information engineering at Cornell Tech, the Jacobs Technion-Cornell Institute and Cornell Engineering.

The seeds of this project were planted in 2020, right as the pandemic hit, when Bartle learned of “a whole host of problems” at Queen’s Medical Center in Oahu, including placing long-term-care patients following discharge from the hospital.

Following numerous discussions with Ashley Shearer, director of care coordination, and Alexandra Wroe, chief operating officer, both at the Queen’s Health Systems in Honolulu, Bartle determined the important questions that needed to be addressed with his text-based system. The message network was then tailored to meet the needs of all stakeholders.

After receiving an opt-in message, each care facility received regular survey messages, generated every 21 days, asking them to confirm their vacancy status and patient preferences. Hospital staff handled responses from care facilities and coordinated the placement of patients.

Before Bartle’s system was deployed, the state of Hawaii would provide updated information on care-home availability every 105 days, meaning the data was often obsolete by the time hospital staff inquired. Shearer said her team used to make “cold call after cold call” to potential caregivers.

“We would often reach disconnected numbers or get no answer,” she said. “Even when they connected, the match wasn’t always right for the patient. Everything was tracked by hand, which made the whole process slow and frustrating.”

After testing his system on a small set of care homes, Bartle deployed it in February 2022 to a total of 1,047 homes that could be reached via text message. 

Bartle’s system sent out a total of 16 surveys – more than 37,000 individual text messages – during the test period. The hospital received more than 8,000 total responses, achieving a typical response rate of between 35% and 44% for each survey.

Out of the 155 long-term-care patients the hospital received during the survey period, 127 were discharged. Care coordinators confirmed that at least one-third of those were placed in homes that were first contacted via Bartle’s system.

Bartle said the response was better than he expected.

“Every step of this has been, to some extent, surprising,” he said. “We started by sending out 10 messages, and I thought, ‘I hope someone responds’ and ‘What if they hate me?’ But there is a real need, a real problem that’s actually happening. And I think that’s contributed to how they engage with it.”

Garg praised Bartle’s years of work developing and fine-tuning the platform.

“That Vince was able to form a relationship with the hospital, and then prototype, build and deploy this platform, is nothing short of incredible,” Garg said. “Many academics hope to have this sort of impact once over their career, and Vince was able to do it as a graduate student by himself.”

In fact, Bartle said, the hospital informed him that they now rely solely on his platform, and no longer the state, for updated patient and facility information. The hospital is sponsoring the project, Bartle said, which is a major reason for its continued success.

Said Shearer: “Vince worked closely with our team to design a solution that actually fits the way we work. It’s a more efficient, more thoughtful approach that helps with patient and caregiver satisfaction, and staff morale.”

Shearer and Wroe are co-authors of the paper. In addition to Queen’s Medical Center, financial support for this work came from the Gates Millenium Scholar Program, the National Science Foundation and Amazon.

 

One bad safety review can tank an Airbnb booking — Even among thousands of positive ones, new study finds




New study co-authored by BInghamton University School of Management's Yidan Sun shows how transparency helps guests, even with bad reviews



Binghamton University

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When finding the right Airbnb property, reviews really matter.

That’s the takeaway from new study involving the Binghamton University School of Management, which found that reviews mentioning an Airbnb property’s neighborhood safety problems can reduce bookings, lower nightly prices and make customers less likely to return — even if those represent a fraction of all the property’s online reviews.

The study, co-authored by Assistant Professor Yidan Sun, explores how platforms like Airbnb balance financial incentives with customer welfare. While platforms might be tempted to downplay or bury negative reviews, researchers found that increasing transparency with positive and negative safety reviews could provide the greatest long-term benefits.

“Travelers should treat safety-related reviews as meaningful signals when choosing where to stay. Guests who personally encounter neighborhood-safety issues are more likely to leave the platform or switch to different areas afterward,” Sun said. “For hosts, the study finds that on-property safety issues are associated with larger occupancy penalties than vicinitysafety reviews, and the negative effects are stronger for newer listings.”

After researchers analyzed 4.8 million Airbnb guest reviews from five major U.S. cities — New York City, Atlanta, Chicago, Los Angeles and New Orleans — between 2015 and 2019, they classified safety-related reviews into the following categories:

Listing safety reviews: citing issues within a property, such as broken locks or unsafe conditions.

Vicinity safety reviews: citing concerns about the surrounding neighborhood, such as crime or feelings of insecurity.

According to the study, only 0.5% of reviews flagged safety concerns, but nearly half were deemed vicinity safety reviews. When a property received a safety review, occupancy dropped by 1.5-2.4%. Meanwhile, average nightly prices fell by about 1.5%.

However, a person’s own experience seemed to have a much bigger impact than simply reading reviews. The study found that travelers who experienced a neighborhood safety issue were 60% less likely to book again on Airbnb.

In addition, researchers compared vicinity safety reviews with crime statistics from each city. They found a connection between those reviews and reported crime patterns, especially in low-income areas.

According to the study, platforms like Airbnb face a built-in misalignment between guest and platform interests: guests benefit from transparency, while platforms may be tempted to downplay negative information that could dampen bookings.

“The study’s simulations also bring to the surface a clear transparency-versus-revenue trade-off for platforms,” Sun said. “Hiding vicinity-safety reviews can lift short-term bookings, but it reduces consumer welfare, while highlighting them supports trust, even if it trims near-term revenue.”

The study, “Safety Reviews on Airbnb: An Information Tale,” was published in Marketing Science. It was also authored by Aron Culotta of Tulane University, Ginger Zhe Jin of the University of Maryland and the National Bureau of Economic Research and Liad Wagman of Rensselaer Polytechnic Institute.

About Binghamton University

Binghamton University, State University of New York, is the #1 public university in New York and a top-100 institution nationally. Founded in 1946, Binghamton combines a liberal arts foundation with professional and graduate programs, offering more than 130 academic undergraduate majors, minors, certificates, concentrations, emphases, tracks and specializations, plus more than 90 master's, 40 doctoral and 50 graduate certificate programs. The University is home to nearly 18,000 students and more than 150,000 alumni worldwide. Binghamton's commitment to academic excellence, innovative research, and student success has earned it recognition as a Public Ivy and one of the best values in American higher education.