Sunday, February 11, 2024

PROFITEERS BLAMING GLOBALIZATION

How the grocery supply chain works, from wheat fields to weekly flyers

Over the past year, the CEOs of Canada’s biggest grocery chains have become familiar faces to lawmakers studying food prices.

Executives have faced questions from MPs and battled accusations of profiteering as their earnings rise. 

But experts say the main factors that have driven grocery prices up over the past couple of years are global.

“The supply chains we have depended on for many decades now have come under massive stresses over the last five years — COVID, conflict, climate change being the most notable examples of big global macro stresses — and that is translated into broad-based inflation for all goods across the global economy,” said Evan Fraser, director of the Arrell Food Institute at the University of Guelph. 

Consumers are acutely aware of increases in food costs because other costs, especially housing, are also skyrocketing, said Fraser, and so food prices have become emblematic of a wider problem.

Because consumers don’t really understand the ins and outs of the supply chain, the bulk of the blame is often placed on the retailer, said Michael Graydon, CEO of the Food, Health and Consumer Products of Canada association. 

“People are significantly pressured from a cash flow perspective. And so ... they're seeking to blame,” he said. “And that's a bit of a challenge that the whole industry is facing.”

Higher interest rates have slowed inflation since it peaked in 2022, but grocery inflation continues to outpace the overall figure. The annual headline inflation rate was 3.4 per cent in December, while food prices rose at a rate of 4.7 per cent. 

The major commodities that soared in price and drove breakneck food inflation due to factors including the war in Ukraine have moderated, but are still higher than pre-pandemic levels, said Karl Littler, senior vice-president of public affairs for the Retail Council of Canada.

“There’s no return to the status quo,” he said. 


The supply chain

At its most simplified, the food supply chain comprises three levels. Farmers or producers are at one end and retailers on the other. In the middle are processing, shipping and manufacturing companies, making everything from packaging to ingredients to food products, and buying and selling between each other on their way to bring products to the grocery store. 

Farmers are “price-takers,” meaning the prices they’re paid for what they produce are mainly dictated by global commodity markets and not by negotiations with buyers, said J.P. Gervais, chief economist at Farm Credit Canada.

Companies in the middle section of the supply chain, such as processors and manufacturers, are also dealing with rising costs like packaging materials, wages and energy, he said. 

“While those costs may not be going up at the same pace as before, they've not come down for the most part,” he said. 

“There's a lot of pressure in the supply chain overall on margins.”

In order to mitigate rising costs, processors may change their packaging, invest in automation or alter recipes, said Graydon. But higher interest rates are making it harder to invest in adaptations.

When they’ve done all they can to mitigate rising costs, processors then turn to negotiations with grocery retailers, said Graydon. 

Over the past couple of years, retailers have been "very responsive" to price increase requests, he said. That's likely in part because the retailers have their own private-label brands and are aware of the forces driving costs higher. 

But Graydon said the consolidated nature of the grocery retail industry means retailers often have more power in negotiations, which is why the industry has been working on a code of conduct intended to level the playing field. 


The grocery store

It’s the retailers that have borne the brunt of scrutiny over food prices — and their rising profits have made them an easy target, though some industry watchers have been at odds over whether the companies are unduly profiting off of inflation.

Some of the global pressures affecting other parts of the supply chain affect retailers directly too, said the Retail Council’s Littler, like fuel prices, rising labour costs and interest rates. The others affect retailers indirectly through negotiations with suppliers. 

Requests for price increases soared over the past couple of years in frequency and in magnitude, said Littler, and it’s up to the retailer to figure out “how much is legitimate, and how much is opportunistic.” 

“They can't reasonably expect people to operate on a loss or on unsustainable margins. So if they don't accept reasonable price increases, then they won't be getting the product,” said Littler.

But similarly, he said grocers also can’t be expected to “operate with no margin or a margin that's cut to the bone.”

Large multinational suppliers of major brands are the chief concern when it comes to unreasonable requests, noted Littler.

Once a price increase request has been accepted, the grocer has to decide how much of it to pass along to the consumer, he said. 


The outlook

The good news is that things are starting to normalize along the supply chain, said Gervais, with commodity prices coming down and prices at the manufacturing level stabilizing. 

But it may take a bit more time for that to translate to the retail level, he said, as some costs — like wages and transportation — remain elevated. 

"We're one major supply shock away from seeing some disturbances in the marketplace," he noted.

"But the bottom line is, we've seen commodity prices come down, we've seen the price that food manufacturers get for their products (come down), we've seen that inflation come down." 

Littler says food inflation and headline inflation will continue to converge as the factors that have made food inflation stickier are abating.  

“I think we can look forward to a more stable period.” 

This report by The Canadian Press was first published Feb. 9, 2024.


Feb 8, 2024

Competition Bureau investigating use of restrictive property clauses in grocery

The Competition Bureau is investigating the use of restrictive real estate clauses in the Canadian grocery sector.

Deputy commissioner Anthony Durocher told a House of Commons committee studying food prices that these measures, often called "property controls," can be a major barrier to entry and expansion in the Canadian marketplace. 

"We are actively pursuing an enforcement investigation in the grocery sector relating to the use of property controls," Durocher told MPs on Thursday. 

The Competition Bureau confirmed the investigation via email, noting there's no conclusion of wrongdoing at this time. 

In the Bureau's June 2023 report on competition in the grocery sector, it described property controls as clauses added to a lease or deed that limit how real estate can be used by competitors.

This can include limiting the kinds of stores that can open in a mall, or limiting the kind of store that’s allowed to open in that location after a tenant leaves the property. 

For example, if a grocery store is moving to a nearby location, the property control clause could prevent a competitor from entering the old store. That might be a rival grocer or even a more specific business such as a bakery. 

The clause might also limit other stores from selling similar products. 

"The effect is they can ultimately just make it harder for a competitor to get into the same space," explained associate deputy commissioner Bradley Callaghan at the committee meeting. 

"It could be the same commercial mall, but it also could cover a wider geographic area."

The Bureau's report recommended that governments limit use of the clauses in the sector, saying they make it harder for new supermarkets to open, and can curb competition. 

Durocher said that recent amendments to the Competition Act have given the Bureau more tools to protect and promote competition, particularly through Bill C-56, which became law in December. 

"The Bureau is committed to using the new tools made available through these amendments wherever necessary to protect competition," said Durocher. 

"We are encouraged to see the Bureau is already looking to use its new powers," Audrey Champoux, a spokeswoman for Industry Minister Francois-Philippe Champagne, said in an email. 

"Canadians expect this and we are glad to see they are taking swift action." 

Keldon Bester, executive director of the Canadian Anti-Monopoly Project, welcomed the announcement of an investigation by the Bureau. 

“I’m glad to see the bureau moving quickly,” he said. 

One key amendment in C-56 broadens the scope of the kinds of agreements the Bureau can look into, said Bester. 

Previously, the Competition Act had provisions against competitors making agreements that could prevent or lessen competition in a market. Now, those provisions include agreements that aren't just between two competitors -- such as an agreement between a grocer and its landlord, explained Bester. 

Property controls also make it more attractive for companies to consolidate as a way of expanding, said Bester.

"If the prime real estate is wrapped up in these kinds of agreements, if a company wants to expand, they are encouraged to buy up and reduce competition," he said. 

The bar will be high for the Bureau to prove that such clauses are being used on a widespread basis, and that their widespread use is hurting competition, said Michael Osborne, chair of the Canadian competition practice at law firm Cozen O'Connor.

“It’s not an easy case to make, nor should it be,” he said. 

“The Competition Bureau must still prove that, overall, it causes a substantial lessening or prevention of competition.”

Durocher told MPs that property controls can be an obstacle both for independent grocery stores and chains looking to expand, as well as for foreign players to enter the Canadian market. 

"That is why one of our recommendations in the report, and this is something that a number of other countries have done, is to consider limiting their use or banning them altogether in the grocery sector, because they can be harmful to competition," he said.

Champagne recently said he's been trying to attract foreign grocers to enter Canada as a way of boosting competition.

If the bureau finds that property control agreements in Canadian grocery are limiting competition, it can make its findings public and communicate that these kinds of agreements are "no longer acceptable," said Bester. And if Bill C-59’s further amendments to the Act are passed, it will also have the power to levy fines over such agreements, he added. 

But it would also be good for governments to follow that up with legislation restricting such agreements, Bester said. 

"What we really need to be doing in Canada, at a broad level, is changing what the business as usual standard is," he said.

"By doing that -- and you do need the law to do that -- we can actually get more competition out of existing players." 

This report by The Canadian Press was first published Feb. 8, 2024.


Homebuilders group pushing for 30-year mortgages to boost construction in Canada

The group that represents residential builders in Canada wants Ottawa to offer a 30-year amortization period for insured mortgages on new homes.

The Canadian Home Builders' Association says extending the period an additional five years would help with affordability and spur more construction. 

The move would bring more first-time homebuyers into the market, in turn encouraging developers to build more homes, association CEO Kevin Lee told a news conference Thursday. 

"Canadians would love to buy homes. The problem is they can't afford to buy homes and can't access mortgages that would enable them to buy homes," Lee said. 

"And if we don't have people able to purchase, then builders aren't able to go ahead and build those homes."

The proposal is one of several recommendations made by the association in a new report that lays out ways policymakers can help the industry build more homes. 

Housing expert Mike Moffatt said he likes some of the recommendations made by the group, including setting up an investment tax credit to support productivity growth in the sector. 

But offering a longer mortgage risks boosting demand without addressing the core issues behind the shortage, he said.

"I don't think it's particularly harmful. But I also don't think it's particularly helpful either," Moffatt said in an interview.

The Canadian Mortgage and Housing Corp. estimates the country needs to build 5.8 million homes by 2030 to restore housing affordability. 

Canada's housing shortage has worsened amid strong population growth, which in turn has put more pressure on governments to tackle the affordability crisis.

The Liberal government has been under intense scrutiny for the erosion of housing affordability, with Conservative Leader Pierre Poilievre pinning the blame squarely on the prime minister. 

Housing Minister Sean Fraser has conceded that Canada won't be able to significantly ramp up home construction without innovation. 

The federal government is hoping to boost productivity and speed up construction with modular homebuilding — dwellings that are built in a factory setting and assembled on-site. 

In the fall, Fraser said the federal government would launch a catalogue of pre-approved home designs that would speed up the permitting process and incentivize more factory-built homes. 

About a quarter of homebuilders are using some form of factory-based construction, but there's still plenty of room to grow the technology, Lee said. 

The association wants a refundable tax credit equal to 30 per cent of investment in machinery and equipment, similar to the investment tax credit created for clean technologies.

A strategy similar to what the government has done to boost the development green economy makes sense, Moffatt said. 

"I think that could be exceptionally useful, because we're not going to be able to to scale up homebuilding just by doing more of the same."

The federal government is currently working on a housing plan that Fraser has suggested would be out in the coming months. 

That plan is expected to build on the housing policies the Liberals have already announced, including the elimination of GST charges on new developments. 

This report by The Canadian Press was first published Feb. 8, 2024.


Extension of foreign homebuyers ban 'xenophobic,' won't help housing: experts

Experts say Canada’s extension of the foreign homebuyers ban will do little to quell the housing crunch the country is facing.

The federal government announced last week that it would extend the ban on foreign home buyers for another two years in a bid to help with soaring housing costs in Canada, particularly in Toronto and Vancouver.

“By extending the foreign buyer ban, we will ensure houses are used as homes for Canadian families to live in and do not become a speculative financial asset class,” Finance Minister Chrystia Freeland said in a statement Sunday.

The measure was first enacted in 2022 with an expiration date of Jan. 1, 2025, but it will now expire on Jan. 1, 2027.

Derek Holt, vice-president and head of capital markets economics at Scotiabank, criticized the extension in a note to clients on Monday.

“It’s a purely xenophobic measure aimed at politically scapegoating foreign buyers that were an immaterial share of home purchases,” he wrote.

“It is designed to politically blame foreign buyers for what is instead the total mismanagement of Canadian housing and immigration policy. Besides, ultra-loose immigration policy, including abuse of the temporary category particularly via international students, resulted in finding other ways of funnelling money from outside of Canada into local housing.”

Christopher Alexander, president of RE/MAX Canada, said he was “surprised” to hear of the extension and called it a “smokescreen” that’s masking other affordability issues in Canada.

“It's been in place for over a year now and it hasn't really contributed to a decline or improved affordability,” he said in a phone interview on Tuesday.

“It's almost insulting to think that the federal government believes that this is going to really help move the needle.”

Alexander said foreign homebuyers only represent about four per cent of home purchases in Canada. He would rather see governments focus on further cutting taxation for new builds.

“We have to build 3.5 million homes in the next eight years and between municipal provincial and federal government taxes and levies, we're looking at almost 30 per cent in some jurisdictions of the overall cost of a unit going to the government,” he said.

Alexander was referring to a 2023 study from the Canada Mortgage and Housing Corporation that found Canada needs to add 3.5 million new homes by 2030 – on top of those already planned – to achieve affordability in the country.

Taxation has been a focus of the federal government’s housing policy, having cut the GST on new rental buildsa move that Ontario later followed.

Thomas Davidoff, director of the University of British Columbia’s Centre for Urban Economics and Real Estate, believes cracking down on vacant homes, regardless of who owns them, is a better policy.

“Going after foreign buyers is pretty good politics. At the level of policy, I don't think it probably has much impact,” he told BNNBloomberg.ca in a phone interview on Monday.

“My general view is it is the use of the property that matters, not the nationality of the owner. So, an empty home owned by a Canadian is worse for affordability than a home rented out to a local, by somebody from overseas.”

Davidoff said an effective policy would also target people who own property in Canada, but don’t pay any income tax in Canada.

“I have shown that there are a huge number of people who own very expensive homes and pay next to nothing in income tax,” he said. “Because Canada is a low property tax country and high income and sales tax, our tax system invites people, whether they're residents of Canada or not, to buy real estate, but not necessarily make a living here.”

If properties were taxed at one per cent of their value, but made every dollar an income tax credit, it would raise an estimated $2 billion in taxes for Toronto and Vancouver, Davidoff said. 

“That's real money and you'd probably free up some housing for the local workforce,” he said.

Karen Yolevski, COO of Royal LePage Real Estate Services, noted that housing prices in Canada have only climbed since the foreign homebuyers ban was first enacted, suggesting it’s had little impact on real estate in the country. 

“Non-Canadian property ownership makes up a small percentage of the overall housing market, therefore a ban on such ownership is not likely to improve access to housing in a material way,” she wrote in a statement.

“Given the imbalance between available inventory and buyer demand, the best way to solve Canada’s housing crisis is to significantly increase supply.”

According to the Canadian Real Estate Association, the average price of a home in Canada climbed to $657,145 in December 2023.

With files from Bloomberg News

 

Algoma Steel says five workers sent to hospital after casthouse incident

Algoma Steel Group Inc. says five workers were taken to hospital after an incident on Wednesday night at the north casthouse of its blast furnace complex.

The company says it believes slag made contact with moisture in the hot iron trough, impacting 12 workers, including five who were treated at Sault Area Hospital and have since been released.

The accident comes after the collapse of a structure supporting utilities piping at Algoma's coke-making plant last month.

The incident at the coke-making plant resulted in the blast furnace being taken offline.

Algoma says the casthouse incident had no impact on its blast furnace recovery and its return to full production remains on track.

The company is a producer of hot and cold rolled steel sheet and plate products.

This report by The Canadian Press was first published Feb. 9, 2024.


Telus says no immediate plan to cut spending, raise rates as it monitors CRTC rulings

Telus Corp. has no plans to halt its own fibre network build in response to recent regulatory actions, but says the CRTC needs to strike a balance between promoting  competition and maintaining incentives for large carriers to invest in their networks.

Chief financial officer Doug French said Friday that the Vancouver-based telecommunications company agrees with some of its rivals that large providers are facing "a significant amount of challenges."

"You need to have a return on assets at some point," he said in an interview after the company reported fourth-quarter earnings.

"Giving away or getting access to an asset at discounted rates doesn't promote you to go and build more."

A day earlier, the parent company of Bell Canada announced it was slashing nine per cent of its workforce and warned it could further scale back network spending as it remains at odds with the CRTC over what it calls "predetermined" regulatory direction.

The CRTC announced last November it would temporarily require large telephone companies, namely Bell and Telus, to provide competitors with access to their fibre-to-the-home networks in Ontario and Quebec within six months. (The rule doesn't apply to Canada's other major carrier, Rogers Communications Inc., which uses a cable network.)

The decision was meant to stimulate competition for internet services, as the CRTC said at the time its review could potentially make that direction permanent and apply it to other provinces. The regulator is hold a hearing next week as part of that review.

Bell responded by reducing its network investment plans by $1.1 billion by 2025 including a minimum reduction of $500 million this year. It said Thursday that more cutbacks are possible if further unfavourable decisions are handed down by the regulator.

French said Telus would continue as scheduled with its own network investments but it is reviewing "economics and returns" on an ongoing basis.

"Depending on how things roll out over the next little bit, we may make some other choices," he said.

"But at the moment ... we've been able to execute very well in a dynamic market and we will proceed as planned, unless there are anything that would change how we look at economics and how we look at our ability to build that out on affordability."

Telus had announced its own 6,000 job cuts last August in order to adapt to a “rapidly transforming industry,” saying at the time that issues such as regulation and competition prompted the need to reduce its payroll. The company said the restructuring would cost $475 million in 2023, but lead to annual savings of more than $325 million.

French said Friday that those cuts were 75 to 80 per cent complete by the end of last year, however some restructuring costs would spill over to the first quarter of 2024.

Telus reported fourth-quarter net income attributable to common shares of $288 million, up from $248 million a year earlier. The company said the profit amounted to 20 cents per share for the quarter ended Dec. 31, up from 17 cents per share in the last three months of 2022.

Operating revenue and other income totalled $5.20 billion, up from $5.06 billion in the same quarter a year earlier. On an adjusted basis, Telus says it earned 24 cents per share for its fourth quarter, the same as its fourth quarter of 2022

In the fourth quarter, Telus said it saw a total of 404,000 net customer additions across its services.

The company's 126,000 net mobile phone subscriber additions in the quarter was up 13 per cent from the same quarter a year earlier. But Telus' monthly churn rate for mobile subscribers — a measure of subscribers who cancelled their service — was 1.40 per cent, up from 1.22 per cent during its previous fourth quarter, which it said was largely due to heightened seasonal promotional activity.

Telus’ mobile phone average revenue per user was $58.50, down 19 cents or 0.3 per cent from the fourth quarter of the prior year. The company attributed the decrease to lower overage revenues as customers continue to adopt larger or unlimited data and voice allotments in their rate plans.

French said Telus is "not banking on price increases" for 2024 in light of that decline in revenue per user.

"I don't expect the competitiveness to slow at all. If anything, it continues to be very intense and it's very difficult to increase prices in an intense competitive market," he said.

Recent price hikes by other telecoms have attracted attention from federal politicians and backlash from some customers.

Members of the Standing Committee on Industry and Technology discussed the topic last month after Rogers confirmed prices were going up by an average of $5 for wireless customers not on contract. Some Bell customers also received notices earlier this year informing them their wireless bills were set to increase.

Despite no immediate plans to follow suit, French said he hopes Ottawa and the CRTC will take note of Statistics Canada's inflation reports that suggest telecom prices have been coming down. 

Cellular costs have declined more than 47 per cent over the past five years in contrast to an overall inflation increase of 19 per cent for the same period, according to data compiled by the Canadian Telecommunications Association.

He said Telus is asking for "transparency and consistency" from the regulator as it makes its decisions.

"There's always a good time to, say, tout when we apparently are doing something wrong, but we don't get the credit we deserve for how we've helped fuel the economy and how prices are coming down," said French.

"The competitive nature of our industry is very, very intense and I think that's underestimated."

 This report by The Canadian Press was first published Feb. 9, 2024.

BARGAINING IN BAD FAITH

Local news cuts at Bell come after it was granted $40M in regulatory relief: St-Onge

As Bell Media blamed regulators and policymakers for its decision to announce a fresh round of layoffs Thursday, federal and provincial politicians accused the company of unnecessarily killing off local journalism.

Heritage Minister Pascale St-Onge decried the company for breaking its promise to invest in news after it was granted more than $40 million in annual regulatory relief.

That's the same amount the company said its news division, which includes CTV News and BNN Bloomberg, is losing annually.

Facing $40 million in annual operating losses, Bell Media's parent company, BCE Inc., announced it was cutting 4,800 jobs. BCE Inc. has an operating revenue totaling $6.7 billion, up from $6.44 billion a year earlier.

"They are not going bankrupt. They're still making billions of dollars. They're still a very profitable company," St-Onge said Thursday on Parliament Hill.

"And they still have the capacity and the means to hold their end of the bargain, which is to deliver news reports."

St-Onge said the government has worked to help the news industry, and at some point companies have to chip in, too.

The Liberals' update to broadcasting law, the Online Streaming Act, came into effect last April. It abolished certain licensing fees, which St-Onge said will save the company some $40 million a year.

Bell Media is also expected to receive money because of the Liberals' Online News Act, which came into effect late last year.

Broadcasters are expected to receive $30 million through a side deal the government struck with Google.

It agreed to pay news outlets $100 million a year to avoid being regulated under the new law, which requires tech giants to compensate news producers for content that is shared on their platforms, and from which they financially benefit.

Still, Bell Media is blaming its cuts on the federal government, saying Ottawa took too long to provide relief for media companies.

It also blames the Canadian Radio-television Commission, saying the regulator is too slow to react to a "crisis that is immediate."

The CRTC is expected to release final regulations aimed at helping the news industry in the coming months. Until then, St-Onge said, "we need everybody to hold strong."

Labour Minister Seamus O'Regan, a former journalist, said Thursday that the layoffs are "atrocious" and it's "hard seeing journalists being treated as rounding errors in what I think are healthy profit margins."

And British Columbia Premier David Eby said Bell Media has "overseen the 'en-crap-ification' of local news."

He said the layoffs — along with the sale of 45 of the company's 113 regional radio stations — is "catastrophic."

"Bell and corporations like Bell have overseen the assembly of local media assets that are treasures to local communities. They bought them up. Like corporate vampires, they sucked the life out of them, laying off journalists," Eby said Thursday.

The federal NDP said this should serve as a wake-up call for Ottawa and its relationship with corporations.

"The federal government needs to start showing leadership, first off, and any funding that is going to Bell or any other corporation needs to come with the key guarantees in terms of jobs and maintaining professional journalism," NDP House leader Peter Julian said.

When St-Onge was pressed on the cuts by the Bloc Québécois during question period, she stated in French that the Liberal government would not be giving any more money to billionaire companies.

Conservative Leader Pierre Poilievre responded to the cuts on Thursday by placing blame on Prime Minister Justin Trudeau.

He said high taxes, burdensome red tape and an uncompetitive business environment "is driving our jobs and our money out of the country to foreign nations that are prospering at our expense."

This report by The Canadian Press was first published Feb. 8, 2024.


BCE slashes 9% of workforce, puts blame at the feet of regulators and policymakers

The parent company of Bell Canada announced it is slashing nine per cent of its workforce and could further scale back network spending as it remains at loggerheads with the CRTC over what it calls "predetermined" regulatory direction.

The cuts, which affect about 4,800 jobs including 750 contractors, were announced to employees Thursday morning in an open letter by chief executive Mirko Bibic. The company also reported its fourth-quarter profit fell compared with a year ago, but raised its quarterly dividend.

BCE said it earned net income attributable to common shareholders of $382 million or 42 cents per diluted share in its latest quarter compared with a profit of $528 million or 58 cents per diluted share a year earlier.

Operating revenue totalled $6.47 billion, up from $6.44 billion a year earlier. On an adjusted basis, BCE says it earned 76 cents per share in its fourth quarter of 2023, up from 71 cents per share in the last three months of 2022.

On Thursday, the company also announced plans to sell 45 of its 103 regional radio stations and close 107 The Source stores. It said the restructuring is expected to save Bell around $150 million to $200 million in 2024 and $250 million on an annual basis.

"Restructuring the business is never an easy decision, but it's what we need to do to simplify our organization and accelerate our transformation," Bibic told analysts on the company's earnings call.

Bibic said in his letter that Bell is moving away "from highly regulated parts of the business to new growth areas" while aligning costs to revenue potential in each business segment.

"We know these decisions are hardest on those leaving Bell."

The changes came as BCE said it would now pay a quarterly dividend of 99.75 cents per common share, up from 96.75 cents per share.

The job cuts follow the elimination of 1,300 positions last June, when Bell announced a restructuring and pinned the blame on untenable regulatory conditions.

Dwayne Winseck, a professor at Carleton University's School of Journalism and Communication, said Bell's move is likely an attempt to try and sway the telecommunications regulator.

"You've got new leadership at the CRTC that are basically sending some tough signals," he said.

"I think Bell's engaged in a war right now with the CRTC to put them in line."

Bell chief legal and regulatory officer Robert Malcolmson acknowledged in an interview with The Canadian Press that the 6,000-plus jobs cut since last year was "a big number." 

"It's really the current regulatory and public policy environment that's causing profound structural change and that we have to mitigate through the measures we're announcing today," he said.

"We have to make tough decisions sometimes and hopefully these decisions will cause government and regulators to notice. Hopefully we can have a rational conversation about pivoting to public policy that supports investment and employment."

The latest job losses will be felt across the media and telecom company's various divisions, including some vacant positions that will go unfilled.

The company said fewer than 10 per cent of the total job cuts were at Bell Media specifically.

Some employees have already been notified or will be informed throughout the day Thursday of having been laid off. The balance will be told by the spring, the company said.

The move also comes ahead of hearings next week by the federal telecom regulator as part of a review into the rates smaller internet competitors pay the major carriers for network access.

"What Bell is doing, it's just saying, 'If you don't think we will sacrifice lambs on the way to get what we want on the regulatory front, here we go,'" said Winseck.

"This is the first killing on the platter." 

The CRTC announced last November it would temporarily require large telephone companies, namely Bell and Telus Corp., to provide competitors with access to their fibre-to-the-home networks in Ontario and Quebec within six months. (The rule doesn't apply to Canada's other major carrier, Rogers Communications Inc., which uses a cable network.)

The decision was meant to stimulate competition for internet services, as the CRTC said at the time its review could potentially make that direction permanent and apply it to other provinces.

Bell responded by announcing a plan to reduce its network investment by $1.1 billion by 2025 — "and counting," Malcolmson noted — including a minimum reduction of $500 million this year.

"We, needless to say, take a dim view of the decision because ... it reduces any incentive we have to continue building out our fibre network," he said. 

At the time, Bell also filed documents with the Federal Court of Appeal requesting permission to appeal the CRTC's temporary ruling, and for a stay of the decision pending the outcome of the court process. Last week, it asked the federal cabinet to review the regulatory decision.

Malcolmson said Bell would wait and see what the CRTC decides following the hearing before making further decisions on future network investment, but that "it seems like the outcome is predetermined."

Asked if that meant Bell was preparing to announce further scalebacks, he said "that's up to the CRTC and ultimately the government."

"We hope not. We're in the business of building networks," said Malcolmson. "That's what we want to do. That's what our shareholders invest in us for."

In a statement, the CRTC said it was concerned about the job losses.

"The CRTC does not determine how private companies allocate their profits," said spokeswoman Mirabella Salem.

"The CRTC is an independent, quasi-judicial tribunal that regulates the broadcasting and telecommunications industries in the public interest."

Malcolmson said before last November, Bell planned to reach nine million locations through its fibre network build by the end of 2025, which has been scaled back to 8.3 million.

"We can't justify investing that capital when we're just building a network for our competitors to resell," he said.

Bibic hinted at further cost reductions in the years to come if the company feels it has to stay ahead of regulatory decisions it finds unfavourable.

"The short answer is there could be more to come depending on where this goes," he told analysts.

"The question we have to ask ourselves is why continue to invest at the pace that we did in 2020, 2021, 2022 and 2023?"

This report by The Canadian Press was first published Feb. 8, 2024.

BNN Bloomberg is owned by Bell Media, which is a division of BCE.


Bell ends some CTV newscasts, sells radio stations in media shakeup amid layoffs

Bell Media is ending multiple television newscasts and making other programming cuts after its parent company announced widespread layoffs and the sale of 45 of its 103 regional radio stations.

In an internal memo to Bell Media employees on Thursday, it said news stations such as CTV and BNN Bloomberg would be affected immediately.

The radio stations being sold are in British Columbia, Ontario, Quebec and Atlantic Canada.

The memo, signed by Dave Daigle, vice-president of local TV, radio and Bell Media Studios, and Richard Gray, vice-president of news at Bell Media, said weekday noon newscasts at all CTV stations except Toronto would end. It is also scrapping its 6 p.m. and 11 p.m. newscasts on weekends at all CTV and CTV2 stations except Toronto, Montreal and Ottawa.

Daigle and Gray said "multi-skilled journalists" would replace news correspondent and technician teams reporting to CTV National News in Alberta, Manitoba, Quebec and Atlantic Canada, while other correspondent changes would be made in Ottawa.

Earlier in the day, Bell Media's parent company BCE Inc. announced it was cutting nine per cent of its workforce.

The company, in an open letter signed by chief executive Mirko Bibic, said 4,800 jobs "at all levels of the company" would be cut. Fewer than 10 per cent of the total job cuts are at Bell Media specifically.

Some employees have already been notified or were to be informed Thursday of being laid off, while the balance will be told by the spring. Bibic said the company will use vacancies and natural attrition to minimize layoffs as much as possible. 

Unifor said 800 members it represents were laid off in the Bell cuts, around 100 of which from the media sector and the balance from the telecom sector.

"Executives and shareholders are doing just fine while our members are being thrown out of work, including once again in the media," said Unifor national president Lana Payne.

"Our union does not accept the use of government policy changes as a smokescreen to justify the company’s actions."

Bell is also ending evening programs The Debate, This Hour and Top 3 Tonight on CTV News Channel, which will be replaced by a four-hour news broadcast on weeknights beginning at 6 p.m.

At BNN Bloomberg, weekday daytime programming is "being streamlined" to reduce the number of separate broadcasts. 

Daigle and Gray also said W5 will shift from a standalone documentary series to a "multi-platform investigative reporting unit" featured on CTV National News, CTVNews.ca and other news platforms.

The job cuts mark the second major layoff at the media and telecommunications giant since last spring, when six per cent of Bell Media jobs were eliminated and nine radio stations were either shuttered or sold.

In an emailed statement, a spokesperson for Corus Entertainment confirmed the company has also made changes this week across several stations, albeit small changes. They said the company has no plans to reduce its current program offerings. 

In a separate internal memo, Bell Media president Sean Cohan said the company intends to divest 45 radio stations to seven buyers: Vista Radio, Whiteoaks, Durham Radio, My Broadcasting Corp., ZoomerMedia, Arsenal Media and Maritime Broadcasting. The sales are subject to CRTC approval and other closing conditions.

"That's a significant divestiture and it's because it's not a viable business anymore," said Bell chief legal and regulatory officer Robert Malcolmson in an interview with The Canadian Press.

"We will continue to operate ones that are viable, but this is a business that is going in the wrong direction."

While the sales signal Bell's recent struggles, new ownership could be beneficial for the divested stations, said Dwayne Winseck, a professor at Carleton University's School of Journalism and Communication.

He pointed out the buyers are mostly "well-established, smaller, regional and local broadcasting stations."

"This might be OK. It could be not a bad thing," said Winseck.

"They're more connected to the communities. They don't have the punishing demand of the financial markets of Bay Street that Bell has."

Malcolmson said Bell Media is in the midst of a "digital transformation" for both entertainment and news.

But whether or not prioritizing digital growth is viable for the company in terms of generating profit remains to be determined.

"We're investing in it; we'll see," said Malcolmson. "Without some form of regulatory supports, it's tough."

He blamed the federal government for taking too long to provide relief for media companies as well as the CRTC for being too slow to react to a "crisis that is immediate."

That extends to two pieces of legislation intended to help Canada's struggling media sector: Bill C-18, also known as the Online News Act, meant to force tech giants to compensate Canadian news outlets for their content, and Bill C-11, which updates the Broadcasting Act to require digital platforms such as Netflix, YouTube and TikTok to contribute and promote Canadian content.

Ottawa remains in a standoff with Facebook parent company Meta over C-18, with the company continuing to block news links on its platforms. Meanwhile, the federal government capped the amount of money broadcast media can get from Google's $100 million annual payments at $30 million, with the remainder to go to print and digital news outlets.

"In practice, it's not going to do anything. It's underwhelming to say the least," said Malcolmson.

The federal government argues it has done a lot to help the news industry and accused the company of breaking its promise to invest in news after being granted more than $40 million in annual regulatory relief. 

"They are not going bankrupt. They’re still making billions of dollars," Heritage Minister Pascale St-Onge said on Parliament Hill on Thursday. 

"They’re still a very profitable company and they still have the capacity and the means to hold their end of the bargain, which is to deliver news reports." 

Thursday's job losses at Bell Media are also directly tied to regulator direction on Bill C-11, Malcolmson said.

The CRTC held a hearing late last year exploring whether streaming services should be asked to make an initial contribution to the Canadian content system to help level the playing field with local companies. The commission hopes to implement new rules in late 2024.

But the Bell executive said the company needs immediate relief, which could come from a fund it has proposed that would see streamers subsidize local or national news.

"We hope they do that but we can't wait two years for that to happen, so then you see actions like this today," he said.

Bell has fought other regulatory decisions over the past year that it says makes things harder for its struggling broadcast division.

That includes an October application to the Federal Court of Appeal seeking to overturn a CRTC decision that renewed its broadcast licences for three more years. It argued that decision was made without a public hearing and could result in the regulator prejudging its requests last June to waive local news and Canadian programming requirements for its television stations.

Bell Media's advertising revenues declined by $140 million in 2023 compared with the year before, and the company's news division is seeing more than $40 million in annual operating losses, Bibic stated in his letter.

On Thursday, Bell said it could also further scale back network investments on its telecom side as it remains at odds with the CRTC over what it calls "predetermined" regulatory direction.

Asked about the company's image in light of continued cuts, Malcolmson noted the size of Bell's executive team has been reduced in recent years and executive salaries remain frozen.

"We have a duty both to our shareholders and to our employees to make sure we manage the business in a rational way," he said.

List of divested Bell Media radio stations (New owner)

  • CHOR, Summerland, B.C. (Vista Radio)
  • CJAT, Trail, B.C. (Vista Radio)
  • CKKC, Nelson, B.C. (Vista Radio)
  • CKGR, Golden, B.C. (Vista Radio)
  • CKXR, Salmon Arm, B.C. (Vista Radio)
  • CKCR, Revelstoke, B.C. (Vista Radio)
  • CJMG, Penticton, B.C. (Vista Radio)
  • CKOR, Penticton, B.C. (Vista Radio)
  • CJOR, Osoyoos, B.C. (Vista Radio)
  • CICF, Vernon, B.C. (Vista Radio)
  • CHSU, Kelowna, B.C. (Vista Radio)
  • CILK, Kelowna, B.C. (Vista Radio)
  • CKFR, Kelowna, B.C. (Vista Radio)
  • CKNL, Fort St. John, B.C. (Vista Radio)
  • CHRX, Fort St. John, B.C. (Vista Radio)
  • CJDC, Dawson Creek, B.C. (Vista Radio)
  • CKRX, Fort Nelson, B.C. (Vista Radio)
  • CFTK, Terrace, B.C. (Vista Radio)
  • CJFW, Terrace, B.C. (Vista Radio)
  • CHTK, Prince Rupert, B.C. (Vista Radio)
  • CKTK, Kitimat, B.C. (Vista Radio)
  • CKLH, Hamilton, Ont. (Whiteoaks)
  • CHRE, St. Catharines, Ont. (Whiteoaks)
  • CHTZ, St. Catharines, Ont. (Whiteoaks)
  • CKTB, St. Catharines, Ont. (Whiteoaks)
  • CKLY, Lindsay, Ont. (Durham Radio)
  • CKPT, Peterborough, Ont. (Durham Radio)
  • CKQM, Peterborough, Ont. (Durham Radio)
  • CFJR, Brockville, Ont. (My Broadcasting Corporation)
  • CJPT, Brockville, Ont. (My Broadcasting Corporation)
  • CFLY, Kingston, Ont. (My Broadcasting Corporation)
  • CKLC, Kingston, Ont. (My Broadcasting Corporation)
  • CJOS, Owen Sound, Ont. (ZoomerMedia)
  • CHRD, Drummondville, Que. (Arsenal Media)
  • CJDM, Drummondville, Que. (Arsenal Media)
  • CFEI, St-Hyacinthe, Que. (Arsenal Media)
  • CFZZ, St-Jean-Sur-Richelieu, Que. (Arsenal Media)
  • CIKI, Rimouski, Que. (Arsenal Media)
  • CJOI, Rimouski, Que. (Arsenal Media)
  • CFVM, Amqui, Que. (Arsenal Media)
  • CIKX, Grand Falls, N.B. (Maritime Broadcasting)
  • CJCJ, Woodstock, N.B. (Maritime Broadcasting)
  • CKBC, Bathurst, N.B. (Maritime Broadcasting)
  • CKTO, Truro, N.S. (Maritime Broadcasting)
  • CKTY, Truro, N.S. (Maritime Broadcasting)

— With a file from Mickey Djuric in Ottawa.

This report by The Canadian Press was first published Feb. 8, 2024.

BNN Bloomberg is owned by Bell Media, which is a division of BCE.