Monday, December 18, 2023

 

TPG buys stake in Canadian warehouses from Oxford for $1 billion

U.S. private equity firm TPG Inc. has acquired a majority stake in a portfolio of warehouse properties around Toronto for $1 billion, according to people familiar with the deal.

TPG will get 75 per cent ownership of two industrial parks in the suburban cities of Brampton and Vaughan, the people said, declining to be named because the deal has not been officially announced. The seller, Oxford Properties Group, will retain a 25 per cent interest and continue to manage the assets, the people said. 

It’s a rare sign of life in a commercial real estate market that’s been ground to a near-halt by interest rates stuck at multi-decade highs. But investors have still been bullish about the outlook for warehouse and logistics properties, one of the market’s best-performing segments, even as the surge in e-commerce activity has cooled since the end of the pandemic. 

Vacancy rates for warehouses in many Canadian cities are some of the lowest in North America, and supply remains constrained by difficulties in getting new ones built.

That has made Canada’s industrial real estate a target for foreign investors. In February, GIC, Singapore’s sovereign wealth fund, completed its $5.9 billion buyout of Summit Industrial Income REIT in partnership with a local player, Dream Industrial REIT. And Blackstone Inc. has been building its portfolio of Canadian industrial real estate for years.

Meanwhile, Oxford — the property arm for the pension plan representing Ontario’s municipal employees — has been following many of its peers in selling off some of its real estate holdings in Canada, where pension funds are already some of the biggest landlords. Instead, those funds have started to focus more on building new properties as an avenue to generating bigger returns. In Ontario, Oxford has sought to develop new industrial properties.

The TPG transaction values the 5.1 million-square-foot (473,800-square-meter) portfolio at $1.3 billion.

 

Housing co-op selling community bonds to fund first property

The president of a housing co-operative currently fundraising to build its first residence says the living model can help alleviate Canada’s housing affordability crisis.

Lindsay Harris is president of B.C.-based non-profit housing cooperative Propolis, where residents will contribute to owning and operating the building that they live in after paying a membership share. 

She told BNN Bloomberg that the model is one way to ease affordability struggles in Canada as residents face high rental and mortgage costs.

“Non-profit co-operative housing is a great tool to ensure affordability and it's a really important solution to contribute to solving the housing crisis,” Harris said in a television interview. 

COMMUNITY BOND CAMPAIGN

Membership shares for Propolis are currently set at $2,000, Harris said. Residents will get the money back when they move out.

Propolis is currently looking to raise $1.1 million for the purchase of its first property, with the full proposed development to cost around $15 million. 

The proposed six-story development is set for a site in Kamloops, B.C. with about 50 affordable units and 9,000 square feet of commercial space at ground level. The co-operative intends to have people move in by 2026.

Propolis is selling community bonds to fund the project, Harris said, which yield an interest rate of between 2.5 and 3.5 per cent. 

“The benefit of a community bond is that people can invest in a cause that they care about so they can invest in helping to solve the housing crisis in Kamloops. And at the same time they can earn a financial return on their investment,” she said. 

Currently, bond offerings from Propolis are not eligible to be held in a registered retirement savings plan (RRSP) or tax-free savings account (TFSA). 

FEDERAL FUNDING 

The federal government has also turned its attention to co-op housing as a means to ease pressure on the hot housing market.

On Tuesday, Ottawa announced $71 million in funding for co-op housing. The money will be used to build and repair 16,000 co-op homes across Quebec, British Columbia, Ontario and New Brunswick. 

“We are working with every level of government and communities across Canada to help build the homes Canadians need at prices they can actually afford,” Housing Minister Sean Fraser said in a news release. 

“By unlocking over 1,600 co-op homes across Canada, we are helping Canadians get a roof over their heads.”

The announcement comes after the government promised $1 billion in funding in its fall economic update to go towards its Affordable Housing Fund, which will finance non-profit, co-op and public housing providers to build over 7,000 new homes by 2028. 

 

The time for renters to move is now, report suggests

A new report suggests now is the ideal time for renters to move as rents in Canada’s priciest markets are falling.

A Canadian rent report from Zumper published Thursday found nine of Canada’s 10 most expensive markets saw month-over-month declines in the average rent prices for a one-bedroom apartment in December, while the tenth-priciest  – Kelowna, B.C. – remained flat.

“Most renters prefer to avoid apartment hunting during the holiday season, with the challenges of moving in cold unpredictable weather while juggling travel plans, so the rental market is much less competitive in the winter than the rest of the year,” the report said.

Zumper found 10,000 buildings on its platform had offered move-in specials for the month.

“Property owners also tend to price down units to fill vacancies faster ahead of the holidays as well,” the report stated.

“Renters should consider a winter move if they want a deal.”

FIRST MONTHLY DROP IN MORE THAN A YEAR

Overall, the national rent index for a one-bedroom fell 0.2 per cent to $1,890 per month, marking the first monthly drop since summer 2022.

When it comes to two-bedroom apartments, the national rent index only climbed $10 per month to $2,360.

The acceleration in prices is also slowing down on a year-over-year basis.

One-bedroom apartments climbed 10.6 per cent in December, compared to a 13-per-cent hike last month. 

Vancouver remains the most expensive Canadian city to rent an apartment in, with one-bedroom apartments costing an average of $2,730 per month, while Toronto and Burnaby $2,490 rounded out the top three at $2,500 and $2,490, respectively.

Kingston and Montreal were the only two cities in the top 15 to see month-over-month rent hikes, Zumper said, at 5.8 per cent and 6.3 per cent respectively.


What to know about Canada's proposed share buyback tax


A new levy on Canadian companies that repurchase stock from their shareholders is expected to come into force on Jan. 1. 

Here’s what you need to know about the proposed share buyback tax, with insights from a tax professional.

WHAT IS THE TAX?

The tax was first introduced in the 2023 federal budget and received its first reading in the House of Commons last month. It would see publicly traded Canadian companies taxed at two per cent of the value of repurchased equities over the course of one year.

The law may not be passed right away, but Jonathan Willson, partner in the Tax Group at Stikeman Elliott, told BNN Bloomberg that companies are preparing for its retroactive effects in the coming calendar year.

“In Canada, we're comfortable with retroactive legislation. So these rules apply Jan. 1, and I think investors can assume that will be exactly what happens,” he explained.

In a Thursday television interview, Willson also discussed the government’s aims with the legislation.

“The objective is to impose a bit of a toll charge when those public issuers have cash which might otherwise be available for reinvestment to leave the system,” Willson said.

The proposed tax would be levied on publicly traded corporations, Willson said, as well as REITs, and certain other publicly listed partnerships or trusts.

“It has a potentially fairly broad net, but it’s publicly traded entities, that's where it's going at,” he said in a Thursday television interview.

CHANGES TO THE PROPOSED LEGISLATION

Willson said that since it was first introduced, the legislation has been amended a number of times to ensure it’s achieving its policy objective and doesn’t punish companies that are using buybacks as a way to reinvest.

“The government wants to impose a tax on money leaving corporate solution, leaving the system. They don't want to capture an investment which is changing in its form,” he said.

Willson explained that the tax is meant to be levied on most substantial issuer bid  buybacks, which is when a company makes a one-time offer to repurchase a significant number of its shares directly from shareholders and distribute the funds amongst them.

“There are other kinds of repurchase type transactions such as a corporate reorganization, a corporate spin out or something like that, and that isn't necessarily within the scope of the rules,” he said.

IMPACT ON INVESTORS

Willson said investors in mutual funds or ETFs will most likely not be impacted by the tax, and noted that levies would be paid out directly by the company, not shareholders.

He added that where investors may notice the tax is in the price offered by companies during buybacks in the future, or in the number of buybacks offered.

“You have to assume that if a company, just to use a silly example, wanted to return $20 to their shareholders, if there's a little bit of a tax toll, that's coming out of what's going into the shareholders pockets,” Willson said.

“I don't imagine companies will be increasing to cover that tax.”


How high inflation and interest rates tanked the Liberals


Justin Trudeau's government has had to weather many storms over the last eight years.

The SNC-Lavalin controversy. An old yearbook photo with the prime minister in blackface. Multiple ethics violations. The COVID-19 pandemic.

But as the governing Liberals continue to slide in the polls, the slow-moving hurricane that may actually end up blowing them away appears to be the economy.

For many, the pandemic has receded into little more than a bad memory. But the economic domino effect it touched off lingers on, wreaking electoral havoc on incumbent governments around the world.

High inflation and interest rates have left people feeling worse off, even as the Canadian economy outperforms expectations in many ways.

Polls suggest the governing party is badly trailing the Conservatives. Cost-of-living issues are dominating federal politics and a resurgent Tory party is placing the blame for the erosion of affordability squarely on Trudeau's shoulders.

When did things start going so wrong for the Liberals?

Support for the Conservatives took off this summer, just as the Bank of Canada began raising interest rates again after pausing its rate-hiking cycle earlier in the year.

"That was when people were starting to cycle through the first wave of mortgage renewals," said Tyler Meredith, a former head of economic strategy and planning for Finance Minister Chrystia Freeland.

Canadians renewing their mortgages this year are seeing higher monthly payments as they pay more in interest to finance their homes. That leaves less money on the table for everything else.

The federal government doesn't actually set interest rates, but data suggest a close correlation between the Bank of Canada's rate hikes and the bottom falling out of public support for the Liberals.

Even before this year's spike, Abacus Data polling at the time suggested the Conservatives first started to overtake the Liberals after the central bank's first post-pandemic rate hike in March 2022.

"I do think that was a turning point," said David Coletto, the CEO of the Ottawa-based polling and market research firm.

A range of polling indicators have turned against the Liberals since then, he added.

For months, the federal government has faced relentless scrutiny, partisan and otherwise, for its perceived role in the affordability crisis.

Some economists accused Ottawa of spending too much in the face of soaring inflation, during a time when they said fiscal policy needed reeling in.

Housing advocates, policy experts and economists have also called out the Liberals for mismatched housing and immigration policies.

They argue that rapid population growth amid constrained housing supply compounded the effect of higher interest rates on affordability.

But much of what the Liberals are experiencing is also a global phenomenon. Inflation has ravaged economies around the world, pushing central banks to aggressively raise interest rates and turning voters against incumbent governments.

Inflation is now falling in many of the same countries. Yet incumbent leaders are still struggling.

In the United States, President Joe Biden is near an all-time low in his approval rating. There, the inflation rate was 3.2 per cent in October, while the Federal Reserve's benchmark interest rate sits at about 5.4 per cent, the highest level in 22 years.

In the United Kingdom, Conservative Prime Minister Rishi Sunak's approval rating has also plunged to a record low — even lower than that of Liz Truss, who had to resign after only 49 days in office.

The U.K.'s inflation rate was 4.6 per cent in October, while the Bank of England's benchmark interest rate sits at 5.25 per cent.

In the Netherlands, inflation has fallen by a lot since peaking above 14 per cent last year. But concerns over immigration — and its perceived impact on affordability — led to the demise of a four-party coalition government in the summer.

The far-right Party for Freedom won the most seats in an election last month. Its leader, Geert Wilders, ran an anti-immigration campaign that was also focused on the cost of living.

"Inflation's a cancer on government popularity, and there's no easy treatment," Coletto said.

Indeed, the treatment has been punishing in its own right. Central banks have responded to high inflation with hefty interest rate hikes that have made it more expensive for consumers and businesses to borrow money.

The Bank of Canada's key interest rate currently sits at five per cent, the highest it has been since 2001.

The pullback in spending has slowed the Canadian economy this year and pushed up the unemployment rate, trends that are expected to continue in 2024.

At the same time, Canada's economy has done much better than economists have expected over the last couple of years. It bounced back after the pandemic, pushing the unemployment rate to a near all-time low of 4.9 per cent in the summer of 2022.

The country has also skirted a recession so far, contrary to many forecasts. And inflation is 3.1 per cent, down significantly from last year's breathtaking highs.

Yet people still feel down about the economy — a phenomenon Meredith described as a "vibe-cession."

"To a lot of people, it looks and feels like a recession, even though we're not actually in a recession yet," he said.

The political challenge for the Liberals is finding a way to bridge the disconnect between negative public sentiment and the truth about the economy, Meredith added.

Meanwhile, Conservative Leader Pierre Poilievre's aggressive yet simple cost-of-living message has been catching fire online. His 15-minute video about the housing crisis garnered millions of views on social media since it was released earlier this month.

The explainer-style video, which uses graphics and statistics to illustrate the scale of the housing crisis, argues that Canada's housing affordability crisis has a simple cause: Trudeau himself.

But it's too early to conclude that it's over for the the Liberals, said Meredith, noting that a lot can happen between now and the next election. That contest is scheduled to take place by fall 2025, though it could be called before then.

On the economic front, things are supposed to look different by that time.

Most economists anticipate inflation will return to two per cent by 2025, while the central bank is expected to start cutting rates sometime next year.

Lower interest rates would signal a better outlook for the economy, but that won't necessarily mean lower mortgage costs for everyone.

The central bank has been signalling that interest rates may not return to pre-pandemic levels, even as inflation gets more manageable. That means many Canadians will continue to renew their mortgages at higher interest rates, even as rates fall.

As for inflation, Canadians are stuck with higher prices, even if the pace of price growth comes back down to two per cent.

Given the anxieties people are feeling about the costs they're facing, Meredith said the Liberals need a different economic message.

"If we say, 'jobs and growth' — which has often been a mantra that the government has repeated — I'm not sure that means anything to anybody," he said.

"To get over that, you have to get in front of the issue and say, 'Here's what we're doing to lower costs for you.'"

This report by The Canadian Press was first published Dec. 12, 2023.

 

Trans Mountain project costs 'reasonably and justifiably incurred:' Crown corporation

The company building the Trans Mountain pipeline has submitted evidence to support its claim that oil companies must pay more in tolls in light of the pipeline project's mounting costs.

Trans Mountain Corp. says in a new regulatory filing that the increased costs of the pipeline expansion project were "reasonably and justifiably incurred."

The Crown corporation has successfully applied for permission to charge oil shippers higher tolls once the pipeline expansion is operational, but only on an interim basis until the Canada Energy Regulator makes a final decision.

Trans Mountain Corp. wants to charge oil companies a benchmark toll that is nearly twice the amount of a 2017 estimate, as it seeks to recoup some of the pipeline expansion project's spiralling capital costs.

The pipeline project, which is more than 97 per cent complete, has gone from a 2017 construction cost estimate of $7.4 billion to a most recent estimate of $30.9 billion.


Trans Mountain Corp. said in written evidence submitted Friday to the regulator that the project was affected by "extraordinary" factors including evolving compliance requirements, Indigenous accommodations, stakeholder engagement and compensation requirements, extreme weather and the COVID-19 pandemic.

This report by The Canadian Press was first published Dec. 18, 2023


Trans Mountain warns regulator of potential 

'catastrophic' two-year pipeline delay

The company building the Trans Mountain pipeline expansion is warning the project's completion could be delayed by two years if the Canada Energy Regulator does not allow a previously rejected request for a pipeline variance.

In a regulatory filing Thursday, Trans Mountain Corp. said such a delay would be "catastrophic" for the pipeline project, which is currently more than 97 per cent complete. It said a delay of that length would result in billions of dollars of losses for the company, which is a Crown corporation.

"These outcomes would not be in the public interest," the filing states.

The development is just the latest in a series of hurdles Trans Mountain Corp. has faced as it races against the clock to finish its massive pipeline construction project.

The Trans Mountain pipeline is Canada's only oil pipeline to the west coast, and its expansion will boost the pipeline's capacity to 890,000 barrels per day from 300,000 bpd currently. 

The project's completion, which had been expected in early 2024, is eagerly awaited by this country's energy industry, which will benefit from improved access to export markets. 

The pipeline expansion is also expected to reduce the Western Canada Select differential, which is a term for the discount Canadian oil companies typically take on their product in part due to lack of export capacity.

But the pipeline project has run into construction difficulties in its home stretch. Trans Mountain Corp. has already had to alter the route slightly near Kamloops, B.C. due to difficulty drilling a tunnel.

The newest challenges are related to hard rock conditions. In October, the Crown corporation asked the regulator to allow it to use a different diameter, wall thickness and coating for a 2.3 kilometre stretch of pipeline to make construction easier, but the regulator denied that request earlier this month.

Now, Trans Mountain says it has reason to believe that proceeding with the current construction plan through complex hard rock conditions could compromise a borehole and result in the failure of drilling equipment. 

It is once again requesting that it be allowed to alter the type of pipe used, saying the risks of continuing are "more serious and acute than previously understood."

In an email Friday, Canada Energy Regulator spokeswoman Ruth Anne Beck said a decision-making process and timeline for Trans Mountain's latest request is still being determined.

Trans Mountain has asked the regulator to make a decision before Jan. 9 in order to prevent unnecessary delays.

The federal government purchased the Trans Mountain pipeline in 2018 in an effort to get the expansion project over the finish line after it was scuttled by previous owner Kinder Morgan Canada.

The project's costs have spiralled through the course of construction from an original estimate of $5.4 billion to the most recent estimate of $30.9 billion.

Trans Mountain Corp. has said that if the pipeline doesn't begin shipping oil in early 2024 as expected, it will incur lost revenues to the effect of approximately $200 million per each month of delay.

This report by The Canadian Press was first published Dec. 15, 2023.

UK painter’s pop art highlights ‘silencing’ of Hong Kong youth

By AFP
Published December 16, 2023

Martin Lever's collection shows figures with mouths zipped shut or covered with masks
 - Copyright POOL/AFP Franck ROBICHON


Helen ROWE

For two decades, British artist Martin Lever took his inspiration from Asia and his adopted home of Hong Kong.

Lever, 54, who spent most of his life in Hong Kong before deciding to leave in 2022 in the wake of a sweeping national security law introduced by Beijing, specialised in landscapes, portraits and abstract works

But after years of non-political work, he says he has been compelled to try to “capture the situation in Hong Kong through my art”.

In an exhibition that his is aware risks him being banned from ever returning to the city he loves, he has used a playful pop art aesthetic to highlight what he says is the silencing of Hong Kong youth.

Taking inspiration from the late US graffiti artist Keith Haring, his collection shows figures with mouths zipped shut or covered with masks.

Key Hong Kong sights and locations are featured in the works “essentially to just symbolise that this law was starting to creep into every aspect of Hong Kong life in different ways”, he told AFP.

Following the introduction of the national security law in 2020, Lever has now swapped the buzz of Hong Kong for the calm of rural Yorkshire in northern England.

Semi-autonomous Hong Kong — which enjoys greater freedoms compared to mainland China — once had a vibrant civil society.

But the new law, designed to quell dissent in the financial hub, has had far-reaching consequences.

“I’ve never really lived through anything, from a historical perspective, of the enormity that was I was witnessing in Hong Kong — the sort of disintegration of the One Country Two Systems… and 50 years of autonomy,” he said.

Until now there has been nothing particularly political about his art.

But the artist, who previously worked in advertising, said that like many living in Hong Kong, he had become increasingly alarmed that the Chinese government appeared to have “a long list of people it doesn’t like, who’ve been critical”.

Three years after the law was enacted, activists say Hong Kong’s police have stepped up surveillance — pre-emptively discouraging rallies before applications are filed, paying home visits in the lead-up to days seen as politically sensitive and summoning organisers for warning chats.

– Freedom of expression –

Jimmy Lai, a 75-year-old British citizen and founder of the now-shuttered tabloid Apple Daily, has been behind bars since 2020 ahead of his trial for alleged “collusion with foreign forces”, which starts on Monday.

“It started one by one, going after various sectors of society — Jimmy Lai and the Apple Daily being one very prominent figure who’d been critical of China — and starting to ban certain books, slogans and songs,” Lever said.

“It was just very surreal and I think I found myself just becoming angrier and angrier at what I saw.”

He said he had been disturbed that young people were not being allowed the freedoms he had enjoyed.

“I grew up in Hong Kong where freedom of speech, freedom of thought, freedom of creativity was taken for granted.

“That afforded me many opportunities that I’m very thankful for. To see those same freedoms being slowly taken away from primarily young Hong Kongers… makes me very sad.”

After 44 years in Hong Kong, Lever and his family decided to leave Hong Kong in 2022 for a combination of reasons, including the political situation.

He said the problem with the national security law was that it was so ambiguous it led to self-censorship.

“People don’t know what is okay and what isn’t. So as creative person, you have to worry.”

Creating the collection had been “cathartic” after the decision to leave, he said, but that there was a danger now of being singled out by the Chinese authorities.

“It’s a risk I’m prepared to take because if I get banned from Hong Kong for doing some paintings, then it kind of underlines the whole reason for it,” he said

“I just feel in my heart it’s something I’d really need to do.”

Silent Protest at London’s Crypt Gallery runs until Sunday. Proceeds from any sales will be donated to 

Greek museum hands over reins to women artists



By AFP
Published December 16, 2023

'Women artists are still under-represented in most aspects of the art world,' said Katerina Gregos - Copyright POOL/AFP Franck ROBICHON
Marina RAFENBERG

A Greek art museum this week handed over its halls exclusively to women artists, in a pioneering exhibition titled “What if women ruled the world?”

“For 10 months, the entire museum will be in the hands of women artists,” Katerina Gregos, artistic director of the National Museum of Contemporary Art in Athens (EMST), told AFP.

The museum’s permanent exhibitions have been reorganised to highlight the work of 25 women artists, with another 15 temporary displays to follow.

Among the painters, sculptors, photographers and others are Syrian-American contemporary artist Diana Al-Hadid, French visual artist Annette Messager, Iranian-American painter Tala Madani, Greek-Belgian contemporary artist Danai Anesiadou and English visual artist Cornelia Parker.

Until now, just 37 percent of artists represented in the museum’s permanent exhibition were women, Gregos said.

The selected works address themes including stereotypes of female beauty, violence against women, inequality, consumerism, and poverty disproportionately affecting women.

“Women artists are still under-represented in most aspects of the art world,” said Gregos, who took over the post of artistic director in 2021.

“We wanted to reverse the trend and see what a museum would look like if, instead of a few token pieces, works by women artists made up the majority,” she said.

– ‘Systematically marginalised’ –


Among the 18 top museums in the United States, 87 percent of works were created by men, according to the Washington-based National Museum of Women in the Arts.

Similar statistics are not available for Greece.

Several artists in the exhibition will be Greek, with Gregos stressing that women often have difficulty gaining recognition in a traditionally patriarchal country that has long languished outside the international art market mainstream.

“Especially in a country like Greece, where there has never been an organised feminist movement in the visual arts and where women artists have been systematically marginalised for decades, this initiative is an important message and, compensation for a major inequality”, she said.

At the beginning of the permanent exhibition, a frieze traces the progress of women’s rights in Greece.

Women became eligible to vote only in 1953, and marriage dowries were officially abolished only in 1983.

“Most wars and destruction are orchestrated mainly by men,” Gregos said.

“If women were in charge, perhaps there would be less violence, more compromise, more fairness. It wouldn’t be a perfect world but it would certainly be different.”

Housed in a 19th-century brewery complex, the museum’s full galleries opened in 2021.
Business AI and intelligent automation will be the buzz phrases for 2024

By Dr. Tim Sandle
Published December 15, 2023

Teachers at a workshop on ChatGPT bot in Geneva - Copyright AFP Aaref WATAD

According to Ugo Orsi, Chief Customer Officer at Digitate, the business world can expect two impactful things to occur during the course of 2024. The first of these is that businesses will make sense of GenAI in AIOps. The second are involves enterprises finally being able to quantify the return of investment in the area of intelligent automation.

GenAI in AIOps

As generative AI continues to gain momentum in mainstream business, business can expect to see a ‘levelling out’ in 2024. According to Orsi, this will come “as enterprises begin to adopt standards and deploy GenAI in applications that make business sense as they pair it with AIOps.”

Generative AI (GenAI) is a type of Artificial Intelligence that can create a wide variety of data, such as images, videos, audio, text, and 3D models.

So how does this differ from current processes? Orsi spells this out: “Conversational AI will drive customer-facing elements such as customer support, directing inquiries, managing UX interfaces, and the initial vetting of customers.”

In outlining the benefits, Orsi continues: “GenAI will be used to provide personalized support to IT users, such as by answering their questions and troubleshooting problems. Beyond that, GenAI will support improved anomaly detection and prediction, automated remediation, which can free up IT staff to focus on more strategic tasks, and enhanced decision-making, providing insights that help IT leaders make better decisions about resource allocation, capacity planning, and other critical areas.”

Enterprises quantifying the ROI of intelligent automation

With the second area of innovation, Orsi foresees that intelligent automation (IA), as a powerful tool that can be used to improve IT operations and reduce costs, will become more widely used.

Intelligent automation involves the use of automation technologies – artificial intelligence (AI), business process management (BPM), and robotic process automation (RPA).

In terms of the reasons why, Orsi finds: “A well-designed IA solution will boost customer satisfaction, operating cost decreases, attrition and turnover for IT staff decreases. However, it can be difficult to quantify the value of IA projects, which can make it challenging to get buy-in from executives.”

In terms of the benefits to be realised, Orsi says: “As enterprises deploy IA, tangible measures of ROI are required that are meaningful to key decision makers.”

And in terms of the coming year, he predicts: “In 2024, enterprises will need to adopt a model for designing IA transformation projects that are more likely to succeed. A “black box” approach to IA transformation will not work. Instead, a more Agile approach that is based on Sagas, Epics, and Sprints is recommended.”

In terms of where business can turn, Orsi puts forward: “Powerful AI-based solutions for IT operations such as Digitate’s ignio can be used to predict incidents, offer ways to prevent them, and even suggest improvements to the technical design/architecture to optimize operations, transparently, making ROI easier to showcase.”

The path to machines thinking more like us will ‘accelerate in 2024’


By Dr. Tim Sandle
Published December 15, 2023

Quantum computing has been touted as a revolutionary advance that uses our growing scientific understanding of the subatomic world to create a machine with powers far beyond those of conventional computers 
- Copyright AFP/File LUCA SOLA

Collaborative learning and conversational intelligence will be among the most important AI developments for 2024, according to Dr. Maitreya Natu, Chief Data Scientist at Digitate.

Natu sets out why Collaborative Learning (CL) and Conversational Intelligence (CI) are poised to revolutionize AIOps in 2024. This is based on the abilities of these technologies to: “Usher in a transformative era for the application of AI and machine learning in IT operations. By facilitating collaborative learning and natural interactions with humans, these advancements will drive increased autonomy, predictive capabilities, and enhanced human-AI collaboration, reshaping the landscape of AI-powered IT operations.”

The reference to AIOps refers to an initialism first coined by Gartner. Here, AIOps represents “artificial intelligence for IT operations”. This is defined as the application of artificial intelligence (AI) capabilities, such as natural language processing and machine learning models, to automate and streamline operational workflows.

Of particular interest is natural language processing, as a branch of computer science concerned with giving computers the ability to understand text and spoken words in much the same way human beings can.

In terms of the operational specifics, Natu spells out: “CL breaks down silos between AI models, allowing continuous learning and improvement through interactions with other AI systems, humans, and real-world data.”

The advantages of this approach “fosters more comprehensive and accurate AI-driven decision-making by sharing knowledge, insights, and experiences”, Natu observes.

Expanding this further, Natu finds: “CI empowers AI systems to engage in human-like conversations, bridging the communication gap between humans and AI. CI-enabled AIOps platforms enable IT professionals to interact with AI systems using plain language, democratizing AI accessibility and fostering trust in AI-powered decision-making.”

Both CI and CL are descriptors normally applied to humans interacting with each other. In the context of algorithms, the same processes used by humans are attempted to be replicated by machines. The aim is to deliver innovation and development, especially in the case of conversational intelligence, which seeks to recreate the intelligence hardwired into every human being, a process that enables us to navigate successfully with others.

In terms of how these factors come together, Natu sess the advantages as: “The convergence of CL and CI will bring about transformative changes in AIOps in key areas such as real-time anomaly detection and prediction, automated incident resolution, personalized knowledge management, and explainable AI for informed decision-making.”

New Zealand store pulls kiwi chew toys after conservation backlash

By AFP
Published December 15, 2023

Kiwis are under threat in New Zealand, where dogs are the among the main predators of the native flightless birds in the wild 
- Copyright AFP/File 

Marty MELVILLE

A New Zealand chain store has pulled festive kiwi-shaped canine chew toys from sale, after backlash from conservationists trying to save the endangered bird.

There are fewer than 70,000 kiwis left in New Zealand, according to official figures, and dogs are one of the main killers of adult birds in the wild.

Hardware chain Mitre 10 has agreed to stop selling the Christmas-themed kiwi chew toys — complete with red Santa hats — after complaints from conservationists.

“We’re really fighting hard to keep kiwi safe from a number of pests and predators out there and one of which can be a roaming dog or a feral dog,” Save the Kiwi chief executive Michelle Impey told AFP on Friday.

“To promote that it’s okay for a dog to have a kiwi in its mouth isn’t the right message we want to be sending to dog owners,” she added. “It’s the optics of it.”

The national kiwi population has been declining by around two percent each year. AFP has approached Mitre 10 for comment.

Autonomous auto venture Cruise cuts 24% of staff


By AFP
Published December 15, 2023

Activists from SafeStreetRebel shown in July placing a cone on a self-driving Cruise robotaxi to disable it in San Francisco - Copyright AFP/File Mandel NGAN

US autonomous driving venture Cruise announced Thursday it will eliminate roughly a quarter of its workforce as it slows commercialization to address safety issues.

The company, a subsidiary of General Motors, notified 24 percent of its workers — or about 900 people — that they would lose their positions following a recent pause after a highly publicized incident in California.

President Mo Elshenawy said Cruise aims to resume operations in one market “and enhance our safety standards and processes before we scale,” according to a message to employees.

“This is very different from our prior plans to expand into more than a dozen new cities in 2024,” said Elshenawy, who has moved up in the company following the November departure of co-founder Kyle Vogt.

GM’s Cruise operation has been on hold since October 27 when it suspended of operations after California halted testing of the robotaxis.

The venture has been under scrutiny after a self-driving car operated by Cruise ran over a woman who had first been knocked in front of it by a hit-and-run driver in San Francisco.

The company has ordered independent reviews of the incident and the safety and technology, GM Chief Executive Mary Barra told Wall Street analysts on November 29.

Barra said the company would be “very deliberate” with the operation. Company officials also disclosed that they planned to spend hundreds of millions of dollars less in 2024 on Cruise compared with 2023.

The push-back of commercialization means Cruise didn’t need as many support employees in some cities or in light of a company restructuring, Elshenawy said in the message.

The employees targeted for cuts were “largely outside of engineering, although some tech positions are impacted also,” he added.